About Afiniti
Afiniti is a company based in Bermuda founded in 2005.. Afiniti has raised $104.25 million across 4 funding rounds from investors including McKinsey, GAM Investments and Zeke Capital Advisors. The company has 279 employees as of December 31, 2023. Afiniti offers products and services including eXperienceAI and Afiniti Inside. Afiniti operates in a competitive market with competitors including Observe.AI, CallMiner, Invoca, Gridspace and Convin, among others.
- Headquarter Bermuda
- Employees 279 as on 31 Dec, 2023
-
Sectors
Technology
-
Phone
*********
-
Website
*********
-
Social
*********
-
Annual Revenue
-
Net Profit
-
EBITDA
-
Total Equity Funding
$104.25 M (USD)
in 4 rounds
-
Latest Funding Round
$150 M (USD), Debt – Conventional
Jul 07, 2020
-
Investors
McKinsey
& 10 more
-
Employee Count
279
as on Dec 31, 2023
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of Afiniti
Afiniti offers a comprehensive portfolio of products and services, including eXperienceAI and Afiniti Inside. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Personalizes customer engagement to boost interaction quality
Integrates AI for optimizing contact center performance
Unlock access to complete
Software Development Team
110 people
Data Analysis and Operations Team
76 people
Leadership Team
50 people
Senior Team
11 people
Human Resources and Administration
10 people
Lead Team
8 people
Legal and Compliance
8 people
Product Management Team
7 people
Unlock access to complete
Funding Insights of Afiniti
Afiniti has successfully raised a total of $104.25M across 4 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $150 million completed in July 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Debt – Conventional — $150.0M
-
First Round
First Round
(01 Jul 2014)
- Investors Count 11
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2020 | Amount | Debt – Conventional - Afiniti | Valuation |
investors |
|
| Oct, 2018 | Amount | Debt – Conventional - Afiniti | Valuation |
investors |
|
| Oct, 2016 | Amount | Series D - Afiniti | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Afiniti
Afiniti has secured backing from 11 investors, including institutional, angel, and venture fund investors. Prominent investors backing the company include McKinsey, GAM Investments and Zeke Capital Advisors. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
-
|
Founded Year | Domain | Location | |
|
Investment management services are provided by GAM to global clients.
|
Founded Year | Domain | Location | |
|
The Resource Group is engaged in transforming resource and supply management for healthcare organizations.
|
Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
|
Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
|
Venture capital is directed toward companies in multiple sectors.
|
Founded Year | Domain | Location | |
|
Venture capital is invested in cybersecurity, fintech, and AI startups.
|
Founded Year | Domain | Location |
Investments & Acquisitions by Afiniti
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
Financial Statements - Afiniti
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Afiniti Comparisons
Competitors of Afiniti
Afiniti operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Invoca, Gridspace and Convin, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
|
|
| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
|
|
| domain | founded_year | HQ Location |
Platform that connects marketing and sales teams to track and optimise the buying journey
|
|
| domain | founded_year | HQ Location |
Cloud based platform offering speech analytics solutions
|
|
| domain | founded_year | HQ Location |
AI-powered conversation intelligence is provided for contact centers.
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Latest news on Afiniti
Frequently Asked Questions about Afiniti
When was Afiniti founded?
Afiniti was founded in 2005 and raised its 1st funding round 9 years after it was founded.
Where is Afiniti located?
Afiniti is headquartered in Bermuda.
Is Afiniti a funded company?
Afiniti is a funded company, having raised a total of $104.25M across 4 funding rounds to date. The company's 1st funding round was a Series D of $77.75M, raised on Jul 01, 2014.
How many employees does Afiniti have?
As of Dec 31, 2023, the latest employee count at Afiniti is 279.
What does Afiniti do?
Founded in 2005 and headquartered in Bermuda, Afiniti operates in the AI-driven customer interaction analytics sector. Interactions via chat, email, or other channels are analyzed to identify behavioral traits, enabling the pairing of customers with suitable support agents through a data chaining process and unique identification numbers. This approach is applied to reduce turnaround times and enhance operational efficiency for clients including Sky, Virgin Media, Caesars, and AXA Direct.
Who are the top competitors of Afiniti?
Afiniti's top competitors include Observe.AI, Invoca and CallMiner.
What products or services does Afiniti offer?
Afiniti offers eXperienceAI and Afiniti Inside.
Who are Afiniti's investors?
Afiniti has 11 investors. Key investors include McKinsey, GAM Investments, Zeke Capital Advisors, The Resource Group, and Ivan Seidenberg.