About A.G.S. Customer Services (India) Private Limited
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A.G.S. Customer Services (India) Private Limited is a private limited company based in Pune, Maharashtra, India, a subsidiary of Aviva Central Services Uk Limited, United Kingdom. It operates in the business support services segment of the business services sector. It was incorporated on 25 July 2008 and has been in existence for over 18 years.
The company is registered with the Registrar of Companies (ROC), Pune, under CIN U74900PN2008PTC155382. Its GSTIN is 27AAHCA1940P1ZD (Maharashtra).
The company has an authorised share capital of ₹5 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors including Shelly Chauhan (Whole-Time Director) and Claire Joanne Reed.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 103/P3 Pentagon Magarpatta City Hadapsar, Pune, Maharashtra, India – 411013.
As per the financials filed for FY 2025, the company reported a revenue of ₹12.13 Cr, a growth of 9% compared to the previous year. For the same year it recorded a net profit of ₹1.33 Cr (net margin 11%) and EBITDA of ₹1.95 Cr (EBITDA margin 16.1%). Revenue has grown at a compounded annual rate (CAGR) of 15% over three years and 11% over five years.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website aviva.com.
Company details
CIN history
A.G.S. Customer Services (India) has one previous CIN (Corporate Identification Number): U74900DL2008PTC181378. The current CIN is U74900PN2008PTC155382, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U74900PN2008PTC155382 | Current |
| U74900DL2008PTC181378 | Previous |
Contact details
A.G.S. Customer Services (India) Private Limited's registered office is in Pune, Maharashtra. Its website is aviva.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Registered Address103/P3 Pentagon Magarpatta City Hadapsar, Pune, Maharashtra, India – 411013
- IndustryBusiness Services, Business Support Services
To see the full contact details of A.G.S. Customer Services (India) Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Business activity
The main business activity of A.G.S. Customer Services (India) is support service to organizations. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. |
To see the full business activity and turnover split of A.G.S. Customer Services (India) Private Limited, buy the company report.
Financials of A.G.S. Customer Services (India) Private Limited
FY 2025 filings availableA.G.S. Customer Services (India) Private Limited reported revenue of ₹12.13 Cr (up 9% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 11% over five years, including 9% growth in the latest year. EBITDA fell 23% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹1.95 Cr | ||||
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| Net Profit (PAT) | ₹1.33 Cr | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 16.1% | ||||
| Net Profit Margin | 11% | ||||
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To see the full financial statements and ratios of A.G.S. Customer Services (India) Private Limited, buy the company report.
Board of directors of A.G.S. Customer Services (India) Private Limited
A.G.S. Customer Services (India) has 3 current directors and 17 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Shelly Chauhan | Whole-Time Director | 27 Mar 2015 | 11 Years 7 Months | Current |
| Claire Joanne Reed | Director | 20 May 2021 | 5 Years 5 Months | Current |
| Michael Stephens | Director | 09 Jun 2011 | 15 Years 4 Months | Current |
Auditor
A.G.S. Customer Services (India) Private Limited is audited by Price Waterhouse Chartered Accountants LLP for the financial year 2023.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| Price Waterhouse Chartered Accountants LLP | FY 2023 | 012754N/N500016 |
Shareholding
The shareholding of A.G.S. Customer Services (India) Private Limited is on record for 5 financial years, the latest being FY 2023, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2022 | FY 2021 | FY 2020 | FY 2019 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of A.G.S. Customer Services (India) Private Limited, buy the company report.
Legal cases
No court or tribunal cases involving A.G.S. Customer Services (India) Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for A.G.S. Customer Services (India) Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
GST
A.G.S. Customer Services (India) has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 27AAHCA1940P1ZD | Maharashtra | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of A.G.S. Customer Services (India) Private Limited, buy the company report.
Recent activity
A.G.S. Customer Services (India) Private Limited has 21 board changes on record since 2008: 4 appointments and 17 cessations. The latest: Claire Elizabeth Lund Conlon ceased to be Additional Director on 30 Sep 2022.
12 earlier events are in the company report.
Frequently asked questions
A.G.S. Customer Services (India) is an active private limited company based in Pune, Maharashtra, India. The company works in business support services, within the business services industry. It was incorporated on 25 July 2008 (18+ years old) and is registered under CIN U74900PN2008PTC155382.
A.G.S. Customer Services (India) has 3 current directors:
- Shelly Chauhan - Whole-Time Director
- Claire Joanne Reed - Director
- Michael Stephens - Director
The latest financial statements of A.G.S. Customer Services (India) on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of A.G.S. Customer Services (India) is 27AAHCA1940P1ZD, registered in Maharashtra.
The CIN (Corporate Identification Number) of A.G.S. Customer Services (India) is U74900PN2008PTC155382. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
A.G.S. Customer Services (India) was incorporated on 25 July 2008, making it 18+ years old. It is registered with the Registrar of Companies, Pune.
Claire Elizabeth Lund Conlon ceased to be Additional Director on 30 Sep 2022. Claire Elizabeth Lund Conlon was appointed as Director on 31 Mar 2022. Claire Joanne Reed ceased to be Additional Director on 30 Sep 2021. A.G.S. Customer Services (India) has 21 board changes on record in total.
A.G.S. Customer Services (India) can be reached through the website aviva.com. Its registered office is in Pune, Maharashtra, India.
The registered office of A.G.S. Customer Services (India) is at 103P3 Pentagon Magarpatta City Hadapsar, Pune, Maharashtra, India – 411013.
A.G.S. Customer Services (India) operates in the business services industry, in the business support services segment.
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