Customers First Call Centers Info Pvt Ltd
About Customers First Call Centers Info Pvt Ltd
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Customers First Call Centers Info Pvt Ltd is a private limited company based in Kolkata, West Bengal, India. It operates in the software development and IT solutions segment of the software and technology sector. It was incorporated on 12 April 2006 and has been in existence for over 20 years.
The company is registered with the Registrar of Companies (ROC), Kolkata, under CIN U72200WB2006PTC108920.
The company has an authorised share capital of ₹50 Lakh and a paid-up capital of ₹30 Lakh. It is led by directors Rajiv Todi and Arun Kumar Sharma.
Its last annual general meeting (AGM) was held on 29 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 4 B.B.D. Bagh (E) 3rd Floor Room No. 46, Kolkata, West Bengal, India – 700001.
As per the financials filed for FY 2025, the company reported a revenue of ₹6.67 Lakh, a decline of 56% compared to the previous year. For the same year it recorded a net profit of ₹4.33 Lakh (net margin 64.9%) and EBITDA of ₹5.83 Lakh (EBITDA margin 87.4%). Revenue has grown at a compounded annual rate (CAGR) of 13% over three years and 40% over five years.
The current compliance status is marked as compliant by the Registrar of Companies.
Company details
Contact details
Customers First Call Centers Info Pvt Ltd's registered office is in Kolkata, West Bengal. Its e-mail address is in the company report.
- Email
- Registered Address4 B.B.D. Bagh (E) 3rd Floor Room No. 46, Kolkata, West Bengal, India – 700001
- IndustrySoftware, Software Development, Software Publishing
To see the full contact details of Customers First Call Centers Info Pvt Ltd, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Financials of Customers First Call Centers Info Pvt Ltd
FY 2025 filings availableCustomers First Call Centers Info Pvt Ltd reported revenue of ₹6.67 Lakh (down 56% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue fell 56% in the latest year, but over five years it has grown at a compounded annual rate (CAGR) of 40%. EBITDA fell 60% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹5.83 Lakh | ||||
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| Net Profit (PAT) | ₹4.33 Lakh | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA Margin | 87.4% | ||||
| Net Profit Margin | 64.9% | ||||
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To see the full financial statements and ratios of Customers First Call Centers Info Pvt Ltd, buy the company report.
Board of directors of Customers First Call Centers Info Pvt Ltd
Customers First Call Centers Info has 2 current directors and 5 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Rajiv Todi Also directs: Kredent Trading LLP | Director | 05 Mar 2013 | 13 Years 7 Months | Current |
| Arun Kumar Sharma Also directs: Kredent Constructions Private Limited, Goldshine Developers Private Limited, E Call Serve Outsource Pvt Ltd and 1 more | Director | 05 Mar 2013 | 13 Years 7 Months | Current |
Auditor
Customers First Call Centers Info Pvt Ltd is audited by VKR&ASSOCIATES for the financial year 2017.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| VKR&ASSOCIATES | FY 2017 | 320323E |
Shareholding
The shareholding of Customers First Call Centers Info Pvt Ltd is on record for 2 financial years, the latest being FY 2017, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2017 | FY 2016 |
|---|---|---|
| Promoters | ||
| Domestic institutional investors (DII) | ||
| Foreign institutional investors (FII) | ||
| Public | ||
| Others |
To see the full shareholding pattern of Customers First Call Centers Info Pvt Ltd, buy the company report.
Legal cases
No court or tribunal cases involving Customers First Call Centers Info Pvt Ltd are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Customers First Call Centers Info Pvt Ltd; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
GST
No GST registration is on our record for Customers First Call Centers Info Pvt Ltd; the GSTIN and return-filing check is in the company report Buy the company report.
Recent activity
Customers First Call Centers Info Pvt Ltd has 7 board changes on record since 2007: 2 appointments and 5 cessations. The latest: Bipin Kumar Bajaj ceased to be Director on 06 Mar 2013.
Frequently asked questions
Customers First Call Centers Info is an active private limited company based in Kolkata, West Bengal, India. The company works in software development, within the software industry. It was incorporated on 12 April 2006 (20+ years old) and is registered under CIN U72200WB2006PTC108920.
Customers First Call Centers Info has 2 current directors:
- Rajiv Todi - Director
- Arun Kumar Sharma - Director
The latest financial statements of Customers First Call Centers Info on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 29 September 2025. Year-wise statements from 2015 are in the company report.
The CIN (Corporate Identification Number) of Customers First Call Centers Info is U72200WB2006PTC108920. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customers First Call Centers Info was incorporated on 12 April 2006, making it 20+ years old. It is registered with the Registrar of Companies, Kolkata.
Bipin Kumar Bajaj ceased to be Director on 06 Mar 2013. Vivek Bajaj ceased to be Director on 06 Mar 2013. Arun Kumar Sharma was appointed as Director on 05 Mar 2013. Customers First Call Centers Info has 7 board changes on record in total.
The registered office of Customers First Call Centers Info is at 4 B.B.D. Bagh E 3rd Floor Room No. 46, Kolkata, West Bengal, India – 700001.
Customers First Call Centers Info operates in the software industry, in the software development segment.
The compliance status of Customers First Call Centers Info is compliant as of 16 September 2026. The company is actively filing with the Registrar of Companies.
Customers First Call Centers Info can be reached at its registered office: 4 B.B.D. Bagh E 3rd Floor Room No. 46, Kolkata, West Bengal, India – 700001.
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