MSME (Udyam registered) Ministry of MSME
- Category
- Micro (2023-24)
- Udyam number
- UDYAM-KL-02-0014633
Abc Customer Service Private Limited - business outsourcing in Kochi, Kerala, India. FY 2026 financials & compliance.
Revenue · FY 2025
₹2.93 Cr
▲ 43% YoY
Net profit · FY 2025
₹18.83 Lakh
Net margin 6.4%
EBITDA · FY 2025
₹27.82 Lakh
EBITDA margin 9.5%
Authorised capital
₹5 Lakh
Registered with MCA
Paid-up capital
₹1 Lakh
Issued & subscribed
Open charges
₹30 Lakh
Satisfied ₹35 Lakh
Company age
20 yrs
Est. 2006
Employees · EPFO
73
Provident fund records
About Abc Customer Service Private Limited
Data last updated:
Abc Customer Service Private Limited is a private limited company based in Kochi, Kerala, India. It operates in the business process outsourcing sector. It was incorporated on 29 May 2006 and has been in existence for over 20 years.
The company is registered with the Registrar of Companies (ROC), Ernakulam, under CIN U74999KL2006PTC019468. Its GSTIN is 32AAFCA8429D1ZZ (Kerala).
The company has an authorised share capital of ₹5 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Siddharth Madathilkatt (Managing Director) and Priya Sathyanathan.
Its last annual general meeting (AGM) was held on 30 September 2024, and its latest financial statements are for the year ended 31 March 2024. The registered office is at 59/1 1st Floor Thykavu Puthiya Road Vennala P.O, Kochi, Kerala, India – 682028.
As per the financials filed for FY 2025, the company reported a revenue of ₹2.93 Cr, a growth of 43% compared to the previous year. For the same year it recorded a net profit of ₹18.83 Lakh (net margin 6.4%) and EBITDA of ₹27.82 Lakh (EBITDA margin 9.5%). Revenue has grown at a compounded annual rate (CAGR) of 70% over three years and 42% over five years.
The company has about 73 employees on its provident fund (EPFO) records.
As per MCA filings, the company has open charges of ₹30 Lakh and satisfied charges of ₹35 Lakh on record.
Abc Customer Service Private Limited is registered as a micro enterprise under the Udyam registration framework (Reg. No. UDYAM-KL-02-0014633). The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website abccustomerservice.com.
Company details
CIN U74999KL2006PTC019468
Registration Number 019468
Incorporation Date 29 May 2006
ROC Ernakulam
Listing Status Unlisted
Company Status Active
Date of Last AGM 30 September 2024
Date of Balance Sheet 31 March 2024
Compliance Status Active Compliant
MSME Classification Micro
Udyam Registration UDYAM-KL-02-0014633
Recognitions & Rankings of Abc Customer Service
Contact details
Abc Customer Service Private Limited's registered office is in Kochi, Kerala. Its website is abccustomerservice.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Registered Address59/1 1st Floor Thykavu Puthiya Road Vennala P.O, Kochi, Kerala, India – 682028
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of Abc Customer Service Private Limited, buy the company report.
Comprehensive company report
Abc Customer Service Private Limited - one report that includes everything
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
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Business activity
The main business activity of Abc Customer Service is support service to organizations. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. |
To see the full business activity and turnover split of Abc Customer Service Private Limited, buy the company report.
Financials of Abc Customer Service Private Limited
FY 2024 filings availableAbc Customer Service Private Limited reported revenue of ₹2.93 Cr (up 43% YoY) for FY 2025.
Revenue · FY 2025
₹2.93 Cr ▲ 43%
Net profit · FY 2025
₹18.83 Lakh margin 6.4%
EBITDA · FY 2025
₹27.82 Lakh margin 9.5%
Compounded Annual Growth Rate (CAGR)
Revenue CAGR growth
1 year
▲ 43%
3 years · compounded
▲ 70%
5 years · compounded
▲ 42%
EBITDA CAGR growth
1 year
▼ 21%
3 years · compounded
▲ 115%
5 years · compounded
▲ 80%
Revenue has grown at a compounded annual rate (CAGR) of 42% over five years, including 43% growth in the latest year. EBITDA fell 21% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹27.82 Lakh | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | ₹18.83 Lakh | ||||
| Balance Sheet | |||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 9.5% | ||||
| Net Profit Margin | 6.4% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
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To see the full financial statements and ratios of Abc Customer Service Private Limited, buy the company report.
Board of directors of Abc Customer Service Private Limited
Abc Customer Service has 2 current directors and 1 former director. Current directors are listed first, with their designation and appointment date.
Current Directors
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Siddharth Madathilkatt | Managing Director | 01 Jul 2021 | 5 Years 4 Months | Current |
| Priya Sathyanathan Also directs: Ace Customer Service Private Limited | Director | 29 May 2006 | 20 Years 5 Months | Current |
Auditor
Abc Customer Service Private Limited is audited by Thajudeen & Associates LLP for the financial year 2024.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| Thajudeen & Associates LLP | FY 2024 | 004349S/S000109 |
Shareholding
The shareholding of Abc Customer Service Private Limited is on record for 5 financial years, the latest being FY 2024, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of Abc Customer Service Private Limited, buy the company report.
Charges & borrowings
Open charges
₹30 Lakh
Satisfied charges
₹35 Lakh
Breakdown by lending institutions
Latest charge details
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 27 Apr 2023 | 100727063 | Others | ₹30 Lakh | Open | |
| 08 Mar 2011 | 10281404 | The South Indian Bank Limited | ₹35 Lakh | Satisfied |
To see the full charge records of Abc Customer Service Private Limited, buy the company report.
Total charge records: 2 View all charges
Legal cases
No court or tribunal cases involving Abc Customer Service Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Abc Customer Service Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Abc Customer Service Private Limited has a workforce of 73 employees on its EPFO records as of Oct 10, 2025, across 1 active EPFO establishment.
Employee count
73
Active EPFO establishments
1
Employee growth
-3.95%
GST
Abc Customer Service has 1 GST registration: 1 active.
Total GSTINs
1
Active
1
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 32AAFCA8429D1ZZ | Kerala | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of Abc Customer Service Private Limited, buy the company report.
Recent activity
Abc Customer Service Private Limited has 3 board changes on record since 2006: 2 appointments and 1 cessation. The latest: Vemmanat Gopinath Sathyanathan ceased to be Managing Director on 04 Mar 2024.
AGM
Abc Customer Service Private Limited last Annual general meeting of members was held on 30 Sep 2024 as per latest MCA records.
Filing
Abc Customer Service Private Limited has filed its annual Financial statements for the year ended 31 Mar 2024 with Roc Ernakulam.
Ceased
Vemmanat Gopinath Sathyanathan ceased to be Managing Director.
Charges
A charge with Others of Rs. 30.00 Lakh registered on 27 Apr 2023 with Charge ID 100727063 was modified on 14 Dec 2023.
Charges
A charge with Others amounted to Rs. 30.00 Lakh with Charge ID 100727063 was registered on 27 Apr 2023.
Charges
A charge registered on 08 Mar 2011 via Charge ID 10281404 with The South Indian Bank Limited was fully satisfied on 29 Sep 2021.
Appointed
Siddharth Madathilkatt was appointed as Managing Director.
Charges
A charge with The South Indian Bank Limited amounted to Rs. 35.00 Lakh with Charge ID 10281404 was registered on 08 Mar 2011.
Appointed
Priya Sathyanathan was appointed as Director.
Incorporation
29 May 2006
Abc Customer Service Private Limited was registered on 29 May 2006 with Roc Ernakulam & aged 20 years 5 months as per MCA records.
Frequently asked questions
Abc Customer Service is an active private limited company based in Kochi, Kerala, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 29 May 2006 (20+ years old) and is registered under CIN U74999KL2006PTC019468.
Abc Customer Service has 2 current directors:
- Siddharth Madathilkatt - Managing Director
- Priya Sathyanathan - Director
The latest financial statements of Abc Customer Service on record with the MCA are for the year ended 31 March 2024. Its last annual general meeting was held on 30 September 2024. Year-wise statements from 2015 are in the company report.
The GSTIN of Abc Customer Service is 32AAFCA8429D1ZZ, registered in Kerala.
The CIN (Corporate Identification Number) of Abc Customer Service is U74999KL2006PTC019468. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Abc Customer Service was incorporated on 29 May 2006, making it 20+ years old. It is registered with the Registrar of Companies, Ernakulam.
Vemmanat Gopinath Sathyanathan ceased to be Managing Director on 04 Mar 2024. Siddharth Madathilkatt was appointed as Managing Director on 01 Jul 2021. Priya Sathyanathan was appointed as Director on 29 May 2006.
Yes, Abc Customer Service is registered as a micro enterprise under Udyam registration (number: UDYAM-KL-02-0014633).
Abc Customer Service can be reached through the website abccustomerservice.com. Its registered office is in Kochi, Kerala, India.
The registered office of Abc Customer Service is at 591 1st Floor Thykavu Puthiya Road Vennala P.O, Kochi, Kerala, India – 682028.
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