Almawiz

Bengaluru, India Founded: 2016 • Age: 10 yrs
AI-driven contact center solutions and customer engagement services.

About Almawiz

Almawiz is a Technology company based in Bengaluru (India) founded in 2016. AI-driven contact center solutions and customer engagement services. Its Indian entity Almawiz Technologies Private Limited reported revenue of β‚Ή92.1 Lakh. Almawiz offers products and services including Virtual Agent and Agent Assist. Its focus areas include Software, AI and Automation, Contact Center Solutions and Customer Service.

Company details

Almawiz is known for delivering intelligent digital contact centers that integrate enterprise knowledge graphs and automation to address customer queries around the clock. Omni-channel experiences are facilitated, allowing problems to be solved in preferred languages and modes, while context is retained across interactions. Businesses are supported through pre-integrated systems that enhance scalability and security without additional intermediaries. Agent assistance is provided via real-time dashboards and knowledge augmentation to improve operational efficiency and key performance indicators.

Operational Areas
Key Metrics
  • Annual Revenue
    ₹92.1 Lakh

    FY 2024 · +11% YoY

  • Net Profit
    ₹9.3 Lakh

    FY 2024 · 10% margin

  • EBITDA
    ₹10.4 Lakh

    FY 2024 · 11% margin

Products & Services of Almawiz

Almawiz offers a comprehensive portfolio of products and services, including Virtual Agent and Agent Assist.

Virtual Agent
AI Solutions

Virtual agents are employed for 24/7 query resolution using knowledge graphs and automation.

Agent Assist
Support Tools

Agent assist tools are utilized to retrieve relevant answers and provide step-by-step guidance to human agents.

Board of directors of Almawiz Technologies Private Limited (Almawiz)

Almawiz Technologies Private Limited is the primary company behind Almawiz. The board of Almawiz Technologies Private Limited currently have 2 directors; the longest-serving is Jayati Batabyal, appointed in 2016. 2 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Jayati Batabyal
DIN 07590700
Director29 Nov 20169 yrs 11 moAlmawiz Technologies Private Limited
Trudeau Ramiro Fernandes
DIN 07657877
Whole-time director29 Nov 20169 yrs 11 moAlmawiz Technologies Private Limited

People of Almawiz

3 people are tracked at Almawiz (2 in leadership, 1 in board & advisors).

NameRoleGroup
Sanjoy Paul
CEOLeadership
Chief Technology OfficerLeadership
Anurag Srivastava
Chief AdvisorBoard & advisors
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Financials of Almawiz

Figures of Almawiz Technologies Private Limited, the primary company behind Almawiz, for FY 2024. Revenue was ₹92.1 Lakh (+11% year on year). Net profit was ₹9.3 Lakh (10% margin). EBITDA was ₹10.4 Lakh (11% margin). Revenue has grown at a compounded annual rate of +106% over three years and +35% over five years.

  • ₹92.1 LakhRevenue · FY 2024 · +11% YoY
  • ₹9.3 LakhNet profit · 10% margin
  • ₹10.4 LakhEBITDA · 11% margin
  • ₹1 LakhPaid-up capital
  • +106%Revenue CAGR, 3 years
  • +35%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Almawiz Technologies Private Limited are on its company page.

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Detailed financial statements for Almawiz

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Top companies in AI in Customer Support

3 companies that operate in the same segment as Almawiz (AI in Customer Support) in India, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Delivers a voice-based AI assistant for customer support.
2017Noida, Uttar Pradesh, IndiaUSD 469.41 KUSD 53.44 K
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service.
2014Mumbai, Maharashtra, IndiaUSD 995.33 K69
Provides AI and gig workforce solutions for efficient customer support services.
2018Bengaluru, Karnataka, IndiaUSD 7.13 M89
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Frequently Asked Questions about Almawiz

Almawiz was founded in 2016.

Almawiz is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.

The primary company behind Almawiz, Almawiz Technologies Private Limited, reported revenue of β‚Ή92.1 Lakh for FY 2024, up 11% year on year.

Almawiz is known for delivering intelligent digital contact centers that integrate enterprise knowledge graphs and automation to address customer queries around the clock. Omni-channel experiences are facilitated, allowing problems to be solved in preferred languages and modes, while context is retained across interactions. Businesses are supported through pre-integrated systems that enhance scalability and security without additional intermediaries. Agent assistance is provided via real-time dashboards and knowledge augmentation to improve operational efficiency and key performance indicators.

Almawiz offers Virtual Agent and Agent Assist.

Almawiz operates through Almawiz Technologies Private Limited.

The legal entities of Almawiz currently have 2 directors, including Jayati Batabyal, Trudeau Ramiro Fernandes.

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