About Alorica
Alorica is a company based in Irvine (United States) founded in 1999 by Andy Lee. The company has 3,469 employees as of April 01, 2024. Alorica has completed 3 acquisitions, including EGS Corp, Prcnet.com and Ryla. Alorica operates in a competitive market with competitors including Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.
- Headquarter Irvine, United States
- Employees 3469 as on 01 Apr, 2024
- Founders Andy Lee
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Sectors
Business Services
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Phone
Locked
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Website
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Social
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- Legal Name Alorica (India) Private Limited
- Date of Incorporation 29 Oct, 2018
- Jurisdiction Bangalore East Taluk, Karnataka, India
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Annual Revenue
$30.79 M (USD)125.44as on Mar 31, 2023
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Net Profit
$3.92 M (USD)115.33as on Mar 31, 2023
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EBITDA
$8.08 M (USD)162.67as on Mar 31, 2023
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Latest Funding Round
Not available
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Investors
Not available
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Employee Count
3469
as on Apr 01, 2024
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Investments & Acquisitions
EGS Corp
& 2 more
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People of Alorica
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Funding Insights of Alorica
Detailed funding history for Alorica
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Investments & Acquisitions by Alorica
Alorica has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include EGS Corp, Prcnet.com and Ryla.
Investment portfolio details for Alorica
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Financing outsourcing services are provided by EGS to businesses.
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Sheet metal components are manufactured and fabrication services are provided.
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Limited information available
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Locked | Locked | 1982 | Locked |
Complete acquisition details for Alorica
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Financial Statements - Alorica
Detailed financials for Alorica
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Alorica Comparisons
Peer comparison for Alorica
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Competitors of Alorica
Alorica operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.
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Provider of end-to-end business process outsourcing services
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Business process and technology management services are provided globally.
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Provider of outsourcing and business services
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Cloud-based text analytics and cognitive automation services are provided.
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Provider of IT consulting and BPO services
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Provider of customer care and back office support services for multiple sectors
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Detailed competitors of Alorica
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Latest news on Alorica
Complete news archive for Alorica
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Frequently Asked Questions about Alorica
Alorica was founded in 1999.
Alorica is headquartered in Irvine, United States. It is registered at Irvine, California, United States.
Michael Clifton is the current CEO of Alorica.
As of Apr 01, 2024, the latest employee count at Alorica is 3,469.
Annual revenue of Alorica is $30.79M as on Mar 31, 2023.
Alorica operates as a customer service management company managing customer lifecycle from front-office customer interaction to back-office fulfillment. The company provides customer interaction management, reverseservice logistics, depot and onsite repair services, warranty support management, returns management, field service and parts management, and in-home integration, as well as e-business solutions. It integrates, manages, and automates its service solutions through its Helix by Alorica, which is an integrated and web-based technology management service platform that captures and saves historical data on customer interactions and enables clients to access call tracking, reporting, and performance information in real-time. Serves clients in industries like communications, financial services, healthcare, retail. Acquired Expert Global Solutions in June, 2016; West Corp. and Ryla in 2015 and 2010 respectively.
Alorica's top competitors include Quess, Datamatics and TaskUs.
Alorica has made 3 acquisitions, including EGS Corp, Prcnet.com, and Ryla.