About Alorica
Alorica is a company based in Irvine (United States) founded in 1999 by Andy Lee.. The company has 3,469 employees as of April 01, 2024. Alorica has completed 3 acquisitions, including EGS Corp, Prcnet.com and Ryla. Alorica operates in a competitive market with competitors including Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.
- Headquarter Irvine, United States
- Employees 3469 as on 01 Apr, 2024
- Founders Andy Lee
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Sectors
Business Services
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Phone
*********
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Website
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Social
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- Legal Name Alorica (India) Private Limited
- Date of Incorporation 29 Oct, 2018
- Jurisdiction Bangalore East Taluk, Karnataka, India
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Annual Revenue
$30.79 M (USD)125.44as on Mar 31, 2023
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Net Profit
$3.92 M (USD)115.33as on Mar 31, 2023
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EBITDA
$8.08 M (USD)162.67as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
3469
as on Apr 01, 2024
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Investments & Acquisitions
EGS Corp
& 2 more
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Funding Insights of Alorica
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Alorica
Alorica has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include EGS Corp, Prcnet.com and Ryla. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Financing outsourcing services are provided by EGS to businesses.
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2012 | ||||
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Sheet metal components are manufactured and fabrication services are provided.
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2001 | ||||
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Limited information available
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1982 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Alorica
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Alorica Comparisons
Competitors of Alorica
Alorica operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Quess, Datamatics and Hexaware, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of IT consulting and BPO services
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Alorica
Frequently Asked Questions about Alorica
When was Alorica founded?
Alorica was founded in 1999.
Where is Alorica located?
Alorica is headquartered in Irvine, United States. It is registered at Irvine, California, United States.
Who is the current CEO of Alorica?
Michael Clifton is the current CEO of Alorica.
How many employees does Alorica have?
As of Apr 01, 2024, the latest employee count at Alorica is 3,469.
What is the annual revenue of Alorica?
Annual revenue of Alorica is $30.79M as on Mar 31, 2023.
What does Alorica do?
Alorica operates as a customer service management company managing customer lifecycle from front-office customer interaction to back-office fulfillment. The company provides customer interaction management, reverseservice logistics, depot and onsite repair services, warranty support management, returns management, field service and parts management, and in-home integration, as well as e-business solutions. It integrates, manages, and automates its service solutions through its Helix by Alorica, which is an integrated and web-based technology management service platform that captures and saves historical data on customer interactions and enables clients to access call tracking, reporting, and performance information in real-time. Serves clients in industries like communications, financial services, healthcare, retail. Acquired Expert Global Solutions in June, 2016; West Corp. and Ryla in 2015 and 2010 respectively.
Who are the top competitors of Alorica?
Alorica's top competitors include Quess, Datamatics and TaskUs.
How many acquisitions has Alorica made?
Alorica has made 3 acquisitions, including EGS Corp, Prcnet.com, and Ryla.