Alorica

Irvine, United States Founded: 1999 • Age: 27 yrs
Customer interactions, warranty support, and logistics services are managed globally.
Annual revenue $30.8M Latest available
Total funding - Funding intelligence
Employees 3469 Tracked headcount
Investors - Known backers
Products - Services tracked
Competitors 11 Brand Intelligence

About Alorica

Alorica is a company based in Irvine (United States) founded in 1999 by Andy Lee. The company has 3,469 employees as of April 01, 2024. Alorica has completed 3 acquisitions, including EGS Corp, Prcnet.com and Ryla. Alorica operates in a competitive market with competitors including Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.

  • Headquarter Irvine, United States
  • Employees 3469 as on 01 Apr, 2024
  • Founders Andy Lee
  • Sectors
    Business Services
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Alorica (India) Private Limited
  • Date of Incorporation 29 Oct, 2018
  • Jurisdiction Bangalore East Taluk, Karnataka, India
Operational Areas
Business Services → Business Process Outsourcing (BPO) Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $30.79 M (USD)
    125.44
    as on Mar 31, 2023
  • Net Profit
    $3.92 M (USD)
    115.33
    as on Mar 31, 2023
  • EBITDA
    $8.08 M (USD)
    162.67
    as on Mar 31, 2023
  • Latest Funding Round
    Not available
  • Investors
    Not available
  • Employee Count
    3469

    as on Apr 01, 2024

  • Investments & Acquisitions
    EGS Corp

    & 2 more

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People of Alorica

Headcount 10000+
Employee Profiles 121
Board Members and Advisors 1
Employee Profiles
People
Lori Benight
Senior Client Services Manager
People
Miranda Sepulveda
Director Client Services
People
Ross Meachum
Vice President Of Talent Enrichment And Alorica University
People
Andrew Thomas Araneta
Divisional Vice President

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Board Members and Advisors
people
Andy Lee
Executive Chairman

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Funding Insights of Alorica

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Detailed funding history for Alorica

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Investments & Acquisitions by Alorica

Alorica has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include EGS Corp, Prcnet.com and Ryla.

Investments
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Investment portfolio details for Alorica

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Acquisitions
Company Name Description Domain Location Founded Year Amount
Financing outsourcing services are provided by EGS to businesses.
Locked Locked 2012 Locked
Sheet metal components are manufactured and fabrication services are provided.
Locked Locked 2001 Locked
Limited information available
Locked Locked 1982 Locked
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Complete acquisition details for Alorica

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Financial Statements - Alorica

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Detailed financials for Alorica

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Alorica Comparisons

Alorica Primary company
Description
Customer interactions, warranty support, and logistics servi...
Location
Irvine, United States
Founded Year
1999
Annual Revenue
$30.79 M (USD)
Net Profit
$3.92 M (USD)
EBITDA
$8.08 M (USD)
Employees
3,469
As of 2024
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Peer comparison for Alorica

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Competitors of Alorica

Alorica operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Provider of end-to-end business process outsourcing services
Locked Locked Locked
Business process and technology management services are provided globally.
Locked Locked Locked
Provider of outsourcing and business services
Locked Locked Locked
Cloud-based text analytics and cognitive automation services are provided.
Locked Locked Locked
Provider of IT consulting and BPO services
Locked Locked Locked
Provider of customer care and back office support services for multiple sectors
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Detailed competitors of Alorica

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Latest news on Alorica

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Complete news archive for Alorica

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Frequently Asked Questions about Alorica

Alorica was founded in 1999.

Alorica is headquartered in Irvine, United States. It is registered at Irvine, California, United States.

Michael Clifton is the current CEO of Alorica.

As of Apr 01, 2024, the latest employee count at Alorica is 3,469.

Annual revenue of Alorica is $30.79M as on Mar 31, 2023.

Alorica operates as a customer service management company managing customer lifecycle from front-office customer interaction to back-office fulfillment. The company provides customer interaction management, reverseservice logistics, depot and onsite repair services, warranty support management, returns management, field service and parts management, and in-home integration, as well as e-business solutions. It integrates, manages, and automates its service solutions through its Helix by Alorica, which is an integrated and web-based technology management service platform that captures and saves historical data on customer interactions and enables clients to access call tracking, reporting, and performance information in real-time. Serves clients in industries like communications, financial services, healthcare, retail. Acquired Expert Global Solutions in June, 2016; West Corp. and Ryla in 2015 and 2010 respectively.

Alorica's top competitors include Quess, Datamatics and TaskUs.

Alorica has made 3 acquisitions, including EGS Corp, Prcnet.com, and Ryla.

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