American Customer Care

Bristol, United States Founded: 1986 • Age: 40 yrs
Inbound outsourced call center and telemarketing services are provided.

About American Customer Care

American Customer Care is a company based in Bristol (United States) founded in 1986.. American Customer Care offers products and services including Customer Service, Crisis Management, Technical Support, and Sales Support.

  • Headquarter Bristol, United States
  • Sectors
    Business Services
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Acc Premiere, Llc
Operational Areas
Business Services → Customer Experience & Marketing Services
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
    $9.3 M (USD), Debt – Conventional

    Sep 04, 2019

  • Investors
  • Employee Count
    Employee Count
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Products & Services of American Customer Care

American Customer Care offers a comprehensive portfolio of products and services, including Customer Service, Crisis Management, Technical Support, and Sales Support. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Delivers high-touch care and analytics for consumer brands.

Handles recalls and PR issues to resolve consumer concerns.

Provides assistance for electronics and devices to reduce returns.

Supports DTC growth through cross-selling and retention strategies.

People of American Customer Care
Headcount 1000-5000
Employee Profiles 16
Employee Profiles
People
Ian Apruzzese
Director Of IT Operations
People
Jennifer Rozenberg
System Innovation Administrator
People
Jeanette Hopson
Vice President Operations
People
Luann Lackey
Director Of Operations

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Funding Insights of American Customer Care

  • Total Funding
  • Total Rounds 1
  • Last Round Debt – Conventional — $9.3M
  • First Round

    (04 Sep 2019)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2019 Amount Debt – Conventional - American Customer Care Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

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Investors in American Customer Care

American Customer Care has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include IDB Bank. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
Operates as a commercial bank offering deposits, loans, and payment services to customers.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by American Customer Care

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - American Customer Care

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

American Customer Care Comparisons

Employees
+
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Competitors of American Customer Care

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on American Customer Care

Frequently Asked Questions about American Customer Care

When was American Customer Care founded?

American Customer Care was founded in 1986 and raised its 1st funding round 33 years after it was founded.

Where is American Customer Care located?

American Customer Care is headquartered in Bristol, United States.

What does American Customer Care do?

American Customer Care was established in 1986 in Bristol, United States. Operations focus on the customer service sector, where inbound call center outsourcing and telemarketing management are handled. Services include managing customer interactions and sales support for various clients. The company operates primarily from its U.S. base, supporting businesses with scalable communication solutions across industries.

What products or services does American Customer Care offer?

American Customer Care offers Customer Service, Crisis Management, Technical Support, and Sales Support.

Who are American Customer Care's investors?

American Customer Care has 1 investor. Key investors include IDB Bank.

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