About American Customer Care
American Customer Care is a company based in Bristol (United States) founded in 1986.. American Customer Care offers products and services including Customer Service, Crisis Management, Technical Support, and Sales Support.
- Headquarter Bristol, United States
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Sectors
Business Services
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Email
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Phone
*********
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Website
*********
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Social
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- Legal Name Acc Premiere, Llc
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
$9.3 M (USD), Debt – Conventional
Sep 04, 2019
- Investors
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Employee Count
Employee Count
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Products & Services of American Customer Care
American Customer Care offers a comprehensive portfolio of products and services, including Customer Service, Crisis Management, Technical Support, and Sales Support. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Delivers high-touch care and analytics for consumer brands.
Handles recalls and PR issues to resolve consumer concerns.
Provides assistance for electronics and devices to reduce returns.
Supports DTC growth through cross-selling and retention strategies.
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Funding Insights of American Customer Care
- Total Funding Total Funding
- Total Rounds 1
- Last Round Debt – Conventional — $9.3M
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First Round
First Round
(04 Sep 2019)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Sep, 2019 | Amount | Debt – Conventional - American Customer Care | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in American Customer Care
American Customer Care has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include IDB Bank. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Operates as a commercial bank offering deposits, loans, and payment services to customers.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by American Customer Care
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - American Customer Care
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
American Customer Care Comparisons
Competitors of American Customer Care
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about American Customer Care
When was American Customer Care founded?
American Customer Care was founded in 1986 and raised its 1st funding round 33 years after it was founded.
Where is American Customer Care located?
American Customer Care is headquartered in Bristol, United States.
What does American Customer Care do?
American Customer Care was established in 1986 in Bristol, United States. Operations focus on the customer service sector, where inbound call center outsourcing and telemarketing management are handled. Services include managing customer interactions and sales support for various clients. The company operates primarily from its U.S. base, supporting businesses with scalable communication solutions across industries.
What products or services does American Customer Care offer?
American Customer Care offers Customer Service, Crisis Management, Technical Support, and Sales Support.
Who are American Customer Care's investors?
American Customer Care has 1 investor. Key investors include IDB Bank.