About Askul Customer Service Desk
Askul Customer Service Desk is a publicly listed company based in Minato (Japan) founded in 1963. Office supplies are distributed via an online store in Japan. Askul Customer Service Desk has raised $408 million across 1 funding round from investors including Yahoo Japan. The company has 3,700 employees. Its chief executive, as recorded, is Shoichiro Iwata. Its website askul.co.jp draws about 10.4 million monthly visits. Its focus areas include B2B E-Commerce, Office Supplies and E-Distributor.
Company details
ASKUL is an office supplies distributor. It started as a manufacturer of office supplies and later became a mail order company for office supplies. It currently operates via an online store. In 2012, Yahoo Japan bought 42.6 stake in Askul for 400 M. Yahoo Japan wanted to carry out electronic commerce through a capital tie-up with stationary retailer Askul. The investment was used to set up logistics centres in Tokyo and Osaka. It has helped them shorten the supply chain by removing many third party trading companies. It directly buys from over 800 vendors and has tie-ups with suppliers such as The Procter Gamble Company of Japan Limited., 3M Japan Ltd. and Nestlé Japan Ltd.
- Headquarters Minato, Japan
- Employees 3,700
- Stage Public
- SectorsRetail
- Website category Business and Consumer Services
- Website askul.co.jp
- Social LinkedIn X Facebook Instagram
- Legal Name Askul Corporation
- Annual Revenue$2.51 B (USD)-16.82as on May 31, 2026
- Net Profit-$139.08 M (USD)-344.24as on May 31, 2026
- EBITDA-$30.26 M (USD)-119.14as on May 31, 2026
- Total Equity Funding$408M (USD)
in 1 rounds
- Latest Funding Round$408M (USD), Private Equity Round
Apr 2012
- Investors
- Employee Count3,700
Funding Insights of Askul Customer Service Desk
Askul Customer Service Desk has successfully raised a total of $408M through 1 strategic funding round. The most recent funding activity was a Private Equity Round of $408 million completed in April 2012. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $408M
- Total Rounds 1
- Last Round Private Equity Round — $408M
- First Round $408M
(Apr 2012)
- Investors Count 1
All 1 funding rounds of Askul Customer Service Desk with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2012 | $408M | Private Equity Round | – | Yahoo Japan | – |
1 investors in total: 1 institutional.
Investors in Askul Customer Service Desk
Askul Customer Service Desk has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Yahoo Japan.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Online media portal | 1996 | yahoo.co.jp | Chiyoda City, Japan |
Investor details for Askul Customer Service Desk
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Askul Customer Service Desk
1 people are tracked at Askul Customer Service Desk (1 in leadership); the tracked headcount is 3,700.
| Name | Role | Group |
|---|---|---|
Shoichiro Iwata | CEO & President | Leadership |
Complete people profiles for Askul Customer Service Desk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
IPO & Listings of Askul Customer Service Desk
Askul Customer Service Desk is a publicly listed company on the TSE with ticker symbol 2678 in Japan, operating in the Retail trade sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
- IPO date27 Apr 2004
- Listed onTSE: 2678
- Listed entityASKUL Corporation
- Exchange sectorRetail trade
- ISINJP3119920001
- Share price1,190.00 JPY (-1.73% on the day) · 2026-10-14
- Market capitalisation108,626,104,996.00 JPY
- Price to earnings17.0
- EPS (diluted, trailing year)-256.90 JPY
- Dividend yield0.83%
- Volume (last session)244,000
Financials of Askul Customer Service Desk
| Year | Revenue | Net income | EBITDA |
|---|---|---|---|
| 2025 | 400.20B JPY | -22.15B JPY | -4.82B JPY |
| 2024 | 481.10B JPY | 9.07B JPY | 25.19B JPY |
| 2023 | 471.68B JPY | 19.14B JPY | 27.60B JPY |
| 2022 | 446.71B JPY | 9.79B JPY | 21.80B JPY |
| 2021 | 428.52B JPY | 9.21B JPY | 21.00B JPY |
Detailed financial statements for Askul Customer Service Desk
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of Askul Customer Service Desk
3 dated milestones of Askul Customer Service Desk across 49 years, from founding to its latest funding, stage changes and deals.
- Founded Askul Customer Service Desk is founded.
- IPO Lists on the stock exchange (IPO).
- Funding First funding round of $408.0M.
Web traffic of Askul Customer Service Desk
The website of Askul Customer Service Desk (askul.co.jp) receives about 10.4M visits a month and ranks #3,595 among all websites worldwide, #84 in Business and Consumer Services.
- Monthly visits10.4M
▲ 5% vs previous month
- Unique visitors3.5M
per month
- Global rank#3,595
among all websites
- Category rank#84
Business and Consumer Services · Business and Consumer Services
- Bounce rate30%
- Pages per visit8.1
- Average visit5 min 58 sec
- DevicesDesktop 77% · Mobile 23%
Websites whose visitors overlap most with Askul Customer Service Desk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| kaunet.com | 100% | 2.9M | #12,160 | View details | |
| monotaro.com | 57% | 34M | #1,062 | View details | |
look-it.jp | look-it.jp | 55% | #288,517 | – | |
kagukuro.com | kagukuro.com | 55% | #111,945 | – | |
| officebusters.com | 54% | #90,567 | View details | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Askul Customer Service Desk
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Askul Customer Service Desk
Complete news archive for Askul Customer Service Desk
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Askul Customer Service Desk
Askul Customer Service Desk was founded in 1963 and raised its 1st funding round 49 years after it was founded.
Askul Customer Service Desk is headquartered in Minato, Japan. It is registered at Minato, Tokyo, Japan.
Shoichiro Iwata is the CEO of Askul Customer Service Desk, as recorded in our data.
Askul Customer Service Desk is a funded company, having raised a total of $408M across 1 funding round to date. The company's 1st funding round was a Private Equity Round of $408M, raised on Apr 2012.
Askul Customer Service Desk has 3,700 employees.
Annual revenue of Askul Customer Service Desk is $2.51B as on May 31, 2026.
ASKUL is an office supplies distributor. It started as a manufacturer of office supplies and later became a mail order company for office supplies. It currently operates via an online store. In 2012, Yahoo Japan bought 42.6 stake in Askul for 400 M. Yahoo Japan wanted to carry out electronic commerce through a capital tie-up with stationary retailer Askul. The investment was used to set up logistics centres in Tokyo and Osaka. It has helped them shorten the supply chain by removing many third party trading companies. It directly buys from over 800 vendors and has tie-ups with suppliers such as The Procter Gamble Company of Japan Limited., 3M Japan Ltd. and Nestlé Japan Ltd.
Yes, Askul Customer Service Desk is publicly traded on TSE under the ticker symbol 2678.
Askul Customer Service Desk has 1 investor. Key investors include Yahoo Japan.
The website of Askul Customer Service Desk receives about 10.4 million visits a month and ranks #3,595 among all websites worldwide.