About Atento
Atento is a company based in Madrid (Spain) founded in 1999 was acquired by HPS Investment Partners in May 2020.. Atento has completed 3 acquisitions, including Interfile, Interfile Full Service BPO and R Brasil Solucoes. Atento offers products and services including Advanced Insights, Atento Conversations, and Atento Knowledge. Atento operates in a competitive market with competitors including Genpact, Datamatics, Quess, eClerx and Sutherland, among others.
- Headquarter Madrid, Spain
- Stage Public
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Sectors
Business Services
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Atento S.A.
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Annual Revenue
$1.39 B-4.09as on Dec 31, 2022
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Net Profit
$-295.58 M-217.99as on Dec 31, 2022
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EBITDA
$84.2 M-38.99as on Dec 31, 2022
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Latest Funding Round
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Investors
HPS Investment Partners
& 3 more
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Employee Count
Employee Count
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Investments & Acquisitions
Interfile
& 2 more
- Acquired by
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IPO & Listings of Atento
Atento is a publicly listed company on the OTC with ticker symbol ATTOF in USA, operating in the Commercial services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of Atento
Atento offers a comprehensive portfolio of products and services, including Advanced Insights, Atento Conversations, and Atento Knowledge. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Transforms data into actionable intelligence for CX improvements
Automates and personalizes customer interactions across channels
Provides instant answers to enhance employee response quality
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Funding Insights of Atento
- Total Funding Total Funding
- Total Rounds 2
- Last Round Last Round
- First Round First Round
- Investors Count Investors Count
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb, 2023 | Amount | Post-IPO - Atento | Valuation |
investors |
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| Dec, 2022 | Amount | Post-IPO - Atento | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Atento
Atento has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include HPS Investment Partners, Farallon Capital Management and Bain Capital Private Equity. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Multiple investment strategies are pursued by this hedge fund.
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Founded Year | Domain | Location | |
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Private investment firm managing assets and expanding into equity, credit, and real estate services.
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Founded Year | Domain | Location | |
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Sovereign wealth is managed and private equity investments are facilitated.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Atento
Atento has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Interfile, Interfile Full Service BPO and R Brasil Solucoes. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Debt management services are provided by R Brasil Solucoes.
|
2004 | ||||
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Customer experience services are provided to various clients.
|
1991 | ||||
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Provider of back office support, customer care, and BPO services for multiple industries
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1991 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
|
2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 |
Financial Statements - Atento
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Atento Comparisons
Competitors of Atento
Atento operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, eClerx and Sutherland, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Provider of business processes, change management, analytics, and data-driven insights services
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| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Atento
Frequently Asked Questions about Atento
When was Atento founded?
Atento was founded in 1999 and raised its 1st funding round 23 years after it was founded.
Where is Atento located?
Atento is headquartered in Madrid, Spain. It is registered at Madrid, Madrid, Spain.
What is the annual revenue of Atento?
Annual revenue of Atento is $1.39B as on Dec 31, 2022.
What does Atento do?
Atento was established in 1999 and is headquartered in Madrid, Spain. Operations are centered on the customer relationship management and business process outsourcing sectors. Services encompass contact center solutions, back-office support, and digital customer engagement for various industries. The company maintains a presence across multiple regions, with a focus on Latin America and Europe, supporting clients through integrated outsourcing models.
Who are the top competitors of Atento?
Atento's top competitors include Quess, Datamatics and TaskUs.
What products or services does Atento offer?
Atento offers Advanced Insights, Atento Conversations, and Atento Knowledge.
Is Atento publicly traded?
Yes, Atento is publicly traded on OTC under the ticker symbol ATTOF.
How many acquisitions has Atento made?
Atento has made 3 acquisitions, including Interfile, Interfile Full Service BPO, and R Brasil Solucoes.
Who are Atento's investors?
Atento has 4 investors. Key investors include HPS Investment Partners, Farallon Capital Management, Bain Capital Private Equity, and GIC.
What is Atento's ticker symbol?
The ticker symbol of Atento is ATTOF on OTC.
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