Atento

Madrid, Spain Founded: 1999 • Age: 27 yrs Acquired By HPS Investment Partners
Customer relationship management and business process outsourcing services are delivered.
Annual revenue $1.4B Latest available
Total funding - 2 rounds
Employees - Tracked headcount
Investors 4 Known backers
Products 3 Services tracked
Competitors 11 Brand Intelligence

About Atento

Atento is a company based in Madrid (Spain) founded in 1999 was acquired by HPS Investment Partners in May 2020. Atento has completed 3 acquisitions, including Interfile, Interfile Full Service BPO and R Brasil Solucoes. Atento offers products and services including Advanced Insights, Atento Conversations, and Atento Knowledge. Atento operates in a competitive market with competitors including Genpact, Datamatics, Quess, eClerx and Sutherland, among others.

  • Headquarter Madrid, Spain
  • Stage Public
  • Sectors
    Business Services
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Atento S.A.
Operational Areas
Business Services → Business Process Outsourcing (BPO) Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $1.39 B (USD)
    -4.09
    as on Dec 31, 2022
  • Net Profit
    -$295.58 M (USD)
    -217.99
    as on Dec 31, 2022
  • EBITDA
    $84.2 M (USD)
    -38.99
    as on Dec 31, 2022
  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    Not available
  • Investments & Acquisitions
    Interfile

    & 2 more

  • Acquired by
    HPS Investment Partners

    & 1 more

    (May 08, 2020)

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IPO & Listings of Atento

Atento is a publicly listed company on the OTC with ticker symbol ATTOF in USA, operating in the Commercial services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

Exchange: OTC · Ticker: ATTOF · Sector: Commercial services · USA

Products & Services of Atento

Atento offers a comprehensive portfolio of products and services, including Advanced Insights, Atento Conversations, and Atento Knowledge.

Product name locked
Category locked
Primary

Transforms data into actionable intelligence for CX improvements

Product name locked
Category locked
Locked

Automates and personalizes customer interactions across channels

Product name locked
Category locked
Locked

Provides instant answers to enhance employee response quality

People of Atento

Headcount 10000+
Employee Profiles 63
Board Members and Advisors 4
Employee Profiles
People
Marcio Reis Teixeira da Silva
Diretor De Recursos Humanos
People
Pablo Sanchez
Chief Marketing Officer
People
Alessandro Passos
Chief Information Officer
People
Brent Bush
SVP Sales & Business Development

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Board Members and Advisors
people
Mark Nelson-Smith
Director
people
Anil Bhalla
Executive Chairman

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Funding Insights of Atento

Investors in Atento

Atento has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include HPS Investment Partners, Farallon Capital Management and Bain Capital Private Equity.

All
Venture Fund
Investor Description Founded Year Domain Location
Multiple investment strategies are pursued by this hedge fund.
Locked Locked Locked
Private investment firm managing assets and expanding into equity, credit, and real estate services.
Locked Locked Locked
Sovereign wealth is managed and private equity investments are facilitated.
Locked Locked Locked
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Investor details for Atento

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Atento

Atento has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Interfile, Interfile Full Service BPO and R Brasil Solucoes.

Investments
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Investment portfolio details for Atento

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
Debt management services are provided by R Brasil Solucoes.
Locked Locked 2004 Locked
Customer experience services are provided to various clients.
Locked Locked 1991 Locked
Provider of back office support, customer care, and BPO services for multiple industries
Locked Locked 1991 Locked
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Complete acquisition details for Atento

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  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

Verified entity values are shown only after access is granted.

Financial Statements - Atento

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Detailed financials for Atento

Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.

  • Historical revenue
  • Profit trends
  • Statement rows
  • Financial ratios

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Atento Comparisons

Atento Primary company
Description
Customer relationship management and business process outsou...
Location
Madrid, Spain
Founded Year
1999
Annual Revenue
$1.39 B (USD)
Net Profit
-$295.58 M (USD)
EBITDA
$84.2 M (USD)
Employees
Not available
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Peer comparison for Atento

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Competitors of Atento

Atento operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, eClerx and Sutherland, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Provider of end-to-end business process outsourcing services
Locked Locked Locked
Cloud-based text analytics and cognitive automation services are provided.
Locked Locked Locked
Provider of outsourcing and business services
Locked Locked Locked
Provider of business processes, change management, analytics, and data-driven insights services
Locked Locked Locked
Business process and technology management services are provided globally.
Locked Locked Locked
Provider of customer care and back office support services for multiple sectors
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Detailed competitors of Atento

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Atento

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Complete news archive for Atento

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Atento

Atento was founded in 1999 and raised its 1st funding round 23 years after it was founded.

Atento is headquartered in Madrid, Spain. It is registered at Madrid, Madrid, Spain.

Annual revenue of Atento is $1.39B as on Dec 31, 2022.

Atento was established in 1999 and is headquartered in Madrid, Spain. Operations are centered on the customer relationship management and business process outsourcing sectors. Services encompass contact center solutions, back-office support, and digital customer engagement for various industries. The company maintains a presence across multiple regions, with a focus on Latin America and Europe, supporting clients through integrated outsourcing models.

Atento's top competitors include Quess, Datamatics and TaskUs.

Atento offers Advanced Insights, Atento Conversations, and Atento Knowledge.

Yes, Atento is publicly traded on OTC under the ticker symbol ATTOF.

Atento has made 3 acquisitions, including Interfile, Interfile Full Service BPO, and R Brasil Solucoes.

Atento has 4 investors. Key investors include HPS Investment Partners, Farallon Capital Management, Bain Capital Private Equity, and GIC.

The ticker symbol of Atento is ATTOF on OTC.

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