Chattermill

London, United Kingdom Founded: 2015 • Age: 11 yrs
AI-based customer feedback analytics software solution
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About Chattermill

Chattermill is a company based in London (United Kingdom) founded in 2015 by Guy Ward Thomas, Mikhail Dubov, and Dmitry Isupov.. Chattermill has raised $40.5 million across 6 funding rounds from investors including SVB, Beringea and Runa Capital. Chattermill offers products and services including Feedback Analytics, Product Experience Analytics, and Support Data Analytics. Chattermill operates in a competitive market with competitors including SurveyMonkey, Apptentive, Yogi, UNGUESS and Polly, among others.

  • Headquarter London, United Kingdom
  • Founders Guy Ward Thomas, Mikhail Dubov, Dmitry Isupov
  • Stage Minicorn
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Chattermill Analytics Limited
  • Date of Incorporation 22 May, 2015
  • Jurisdiction LONDON, ENGLAND
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $40.5 M (USD)

    in 6 rounds

  • Latest Funding Round
    $26 M (USD), Series B

    Dec 06, 2022

  • Investors
    SVB

    & 11 more

  • Employee Count
    Employee Count
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Products & Services of Chattermill

Chattermill offers a comprehensive portfolio of products and services, including Feedback Analytics, Product Experience Analytics, and Support Data Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI platform for analyzing unstructured customer feedback data

System to improve products using customer insights

Tool for minimizing support requests through data analysis

People of Chattermill
Headcount 50-200
Employee Profiles 37
Employee Profiles
People
Mikhail Dubov
CEO & Co-Founder
People
Nikki Phillips
VP, People
People
Steven Murphy
Principal Data Platform Engineer
People
Chevonne Cheung
Machine Learning Operations Analyst

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Funding Insights of Chattermill

Chattermill has successfully raised a total of $40.5M across 6 strategic funding rounds. The most recent funding activity was a Series B round of $26 million completed in December 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 6
  • Last Round Series B — $26.0M
  • First Round

    (03 Jul 2015)

  • Investors Count 12
Date Amount Transaction Name Valuation Lead Investors Investors
Dec, 2022 Amount Series B - Chattermill Valuation Beringea
Feb, 2020 Amount Series A - Chattermill Valuation DN Capital , Ventech
Dec, 2019 Amount Series A - Chattermill Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Chattermill

Chattermill has secured backing from 12 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include SVB, Beringea and Runa Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Investments are made in growth-stage startups by Beringea.
Founded Year Domain Location
Early-stage tech startups are invested in by Runa Capital.
Founded Year Domain Location
Venture capital firm focused on software, fintech, marketplaces, and consumer internet
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Chattermill

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Chattermill

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Chattermill Comparisons

Employees
+
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Competitors of Chattermill

Chattermill operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Apptentive, Yogi, UNGUESS and Polly, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
A cloud-based platform is utilized for creating customizable surveys.
domain founded_year HQ Location
In-app feedback tools are offered to app developers.
domain founded_year HQ Location
AI based customer feedback analytics platform in the cloud
domain founded_year HQ Location
Crowd testing, quality optimization, experience, and security solutions are provided.
domain founded_year HQ Location
Polly is recognized for providing employee engagement tools for hybrid teams.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Chattermill

Frequently Asked Questions about Chattermill

When was Chattermill founded?

Chattermill was founded in 2015.

Where is Chattermill located?

Chattermill is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.

Who is the current CEO of Chattermill?

Mikhail Dubov is the current CEO of Chattermill. They have also founded this company.

Is Chattermill a funded company?

Chattermill is a funded company, having raised a total of $40.5M across 6 funding rounds to date. The company's 1st funding round was a Series A of $671.3K, raised on Jul 03, 2015.

What does Chattermill do?

AI-based customer feedback analytics software solution. It allows users to integrate all CX tools into one platform, allows them to manage customer data across different channels like chat, email, reviews, and surveys, and enables them to share insights data across the enterprise.

Who are the top competitors of Chattermill?

Chattermill's top competitors include SurveyMonkey, Yogi and WEVO.

What products or services does Chattermill offer?

Chattermill offers Feedback Analytics, Product Experience Analytics, and Support Data Analytics.

Who are Chattermill's investors?

Chattermill has 12 investors. Key investors include SVB, Beringea, Runa Capital, DN Capital, and Ventech.

What is Chattermill's valuation?

The valuation of Chattermill is $17.68M as of Dec 2019.

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