Clixifix

Spennymoor, United Kingdom Founded: 2012 • Age: 14 yrs Minicorn Acquired By Smartcraft
Repair resolution software is offered for customer care teams.

About Clixifix

Clixifix is a Business Services company based in Spennymoor (United Kingdom) founded in 2012 by Barry David Smith, and was acquired by Smartcraft in May 2024. Repair resolution software is offered for customer care teams. It operates in the Business Services, Energy & Utilities, and Real Estate & Construction sectors. Clixifix has raised $1.09 million across 2 funding rounds from investors including Weightmans, SmartCraft and Northstar Ventures. Clixifix was last valued at $3.66 million in May 2020. Its website clixifix.com draws about 23 thousand monthly visits. Clixifix offers products and services including Defect and Repair Management, Contractor Portals, Live Activity Feed, and Digital Workflows. Its focus areas include Real Estate and Construction Tech, Facility Management Tech, Building Management and Maintenance Management. Its legal entity is CLIXIFIX LIMITED.

Company details

Clixifix was founded in 2012 in Spennymoor, United Kingdom, as a provider of software solutions for defect and repair resolution in the customer care sector. Operations focus on tools for ticket management, inspection handling, reporting generation, and notification systems. The platform supports customer care teams in managing repairs efficiently across various industries, with services tailored to streamline resolution processes in a digital environment.

  • Headquarters Spennymoor, United Kingdom
  • Founders Barry David Smith
  • Stage Acquired
  • Sectors
    Business Services
    Energy & Utilities Real Estate & Construction
  • Email
    ••••••••
  • Phone
    •••• ••••
  • Website clixifix.com
  • Social LinkedIn X Facebook Instagram YouTube
  • Acquired by Smartcraft (May 2024)
  • Legal Name Clixifix Limited
  • Date of Incorporation 20 Apr, 2012
  • Jurisdiction HOUGHTON LE SPRING, ENGLAND
Key Metrics
  • Total Equity Funding
    $1.09M (USD)

    in 2 rounds

  • Latest Funding Round
    $726.42K (USD), Seed

    May 2020

  • Investors
    Weightmans

    & 2 more

  • Acquired by
    Smartcraft

    (May 2024)

Products & Services of Clixifix

Clixifix offers a comprehensive portfolio of products and services, including Defect and Repair Management, Contractor Portals, Live Activity Feed, and Digital Workflows.

Defect and Repair Management
Software Tool

Manages defects and repairs for construction projects.

Contractor Portals
Portal

Enables communication and task management for contractors.

Live Activity Feed
Monitoring Tool

Provides real-time updates on defect statuses.

Digital Workflows
Process Automation

Automates defect nomination and communication processes.

Apps and channels of Clixifix

its YouTube channel clixifix defect management software has 35 subscribers and 30 videos.

clixifix defect management software
YouTube 35 subscribers 30 videos Science & Technology
Open channel

Videos from Clixifix

The most watched videos on Clixifix's YouTube channel, clixifix defect management software (35 subscribers). Click a video to play it here.

clixifix® getting started overview.
627 views
How to create a new Ticket
357 views
What Do Good Customer Service Teams Do in the Construction Sector with James from clixifix®
313 views
clixifix® and Galliard Homes
235 views

More on clixifix defect management software.

Funding Insights of Clixifix

Clixifix has successfully raised a total of $1.09M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $726.42 thousand completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $1.09M
  • Total Rounds 2
  • Last Round Seed — $726,418
  • First Round $364,341

    (Jun 2016)

  • Investors Count 2

All 2 funding rounds of Clixifix with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2020$726,418Seed$3.66MNorthstar Ventures
–
Jun 2016$364,341Seed$1.69MNorthstar Ventures, Weightmans
–
Valuation history
DateValuationStage
May 2020$3.66M••••••••
Jun 2016$1.69M••••••••

Last known valuation $3.66M (May 2020). 3 investors in total: 3 institutional.

Investors in Clixifix

Clixifix has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Weightmans, SmartCraft and Northstar Ventures.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Early-stage investments are made in UK companies across diverse sectors.
northstarventures.co.ukNewcastle Upon Tyne, United Kingdom
Legal services are provided across the United Kingdom by Weightmans.
1827weightmans.comLiverpool, United Kingdom
Digital solutions are provided for craftsmen and construction industry.
1987smartcraft.comHonefoss, Norway
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Investor details for Clixifix

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Clixifix

17 people are tracked at Clixifix (5 in leadership, 12 in team).

NameRoleGroup
Barry David Smith
Co-FounderLeadership
James Farrell
Co-founder & CEO @ Clixifix® - Construction Customer Care Software.👷🏻🚧📱🏡🏨🏆Leadership
Nadine Dack
Head Of SalesLeadership
Clair Currie
Head of Customer SuccessLeadership
Richard Barrett
Chief Financial OfficerLeadership
Nora Cao
Sales Development RepresentativeTeam
Abby Clark
Customer Success ManagerTeam
Chloe Court
Key Account ExecutiveTeam
Laura W.
Customer Support Desk ManagerTeam
Christina Crockford - clixifix®
Business Development ManagerTeam
Lucia Mercaldi
Sales Development ManagerTeam
Fiona Hall - clixifix®
Business Development ManagerTeam
Graham Ravenhall
Customer Success ManagerTeam
Alex Malik
Ruby on Rails DeveloperTeam
Gavin Laking
Engineering ManagerTeam
Neil Slater
Senior DeveloperTeam
Sidrha Mahmood
Senior SDRTeam
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Complete people profiles for Clixifix

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Clixifix

5 dated milestones of Clixifix across 12 years, from founding to its latest funding, stage changes and deals.

  1. Founded Clixifix is founded.
  2. Funding First funding round of $364K.
  3. Milestone Reaches Minicorn status.
  4. Funding Latest funding round, Seed, of $726K.
  5. Exit Acquired by Smartcraft.

Web traffic of Clixifix

The website of Clixifix (clixifix.com) receives about 23K visits a month.

  • Monthly visits
    23K

    ▼ 23.9% vs previous month

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Related news about Clixifix

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Complete news archive for Clixifix

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Frequently Asked Questions about Clixifix

Clixifix was founded in 2012 and raised its 1st funding round 4 years after it was founded.

Clixifix is headquartered in Spennymoor, United Kingdom.

Clixifix is a funded company, having raised a total of $1.09M across 2 funding rounds to date. The company's 1st funding round was a Seed of $364.34K, raised on Jun 2016.

Clixifix was founded in 2012 in Spennymoor, United Kingdom, as a provider of software solutions for defect and repair resolution in the customer care sector. Operations focus on tools for ticket management, inspection handling, reporting generation, and notification systems. The platform supports customer care teams in managing repairs efficiently across various industries, with services tailored to streamline resolution processes in a digital environment.

Clixifix offers Defect and Repair Management, Contractor Portals, Live Activity Feed, and Digital Workflows.

Clixifix has 3 investors. Key investors include Weightmans, SmartCraft, and Northstar Ventures.

The valuation of Clixifix is $3.66M as of May 2020.

Clixifix operates through Clixifix Limited.

Yes. Clixifix was acquired by Smartcraft in May 2024.

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