About CommunityWFM
CommunityWFM is a Technology company based in Richardson (United States) founded in 2005 by Todd Cotharin, Daryl Gonos, and Peter Schmidt, and was acquired by RingCentral in September 2025. It provides cloud WFM tools for forecasting, scheduling, and agent management in contact centers. It operates on a SaaS and B2B model. Its chief executive, as recorded, is Daryl Gonos. CommunityWFM offers products and services including Enterprise Essentials, Mobile App, and Intraday Management. Its focus areas include Information Technology, Software, HR Tech and Workforce Management. Its legal entity is Workforce Management Software Group, Inc. Its competitors include Legion, Reflexis Systems and Harri; 3 of its 3 listed competitors have raised funding.
Company details
CommunityWFM develops cloud-based software for workforce management, focusing on collaboration among analysts, supervisors, and agents to enhance forecasting and scheduling. It includes features like intraday management, mobile apps, and automated planning. Based in Richardson, Texas, the company serves businesses in contact centers, helping improve efficiency through services such as onboarding and managed integrations.
- Headquarters Richardson, United States
- Founders Todd Cotharin, Daryl Gonos, Peter Schmidt
- Stage Acquired
- SectorsTechnology
- Phone•••• ••••
- Website communitywfm.com
- Social LinkedIn X Facebook
- Acquired by RingCentral (Sep 2025)
- Legal Name Workforce Management Software Group, Inc.
- Investors
- Acquired byRingCentral
(Sep 2025)
Products & Services of CommunityWFM
CommunityWFM offers a comprehensive portfolio of products and services, including Enterprise Essentials, Mobile App, and Intraday Management.
Tool for comprehensive workforce forecasting and scheduling.
App for agents to view schedules and manage time off requests.
Software for real-time adjustments to workforce shifts.
Investors in CommunityWFM
CommunityWFM has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include RingCentral.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based unified communication solutions are offered to diverse sectors. | 1999 | ringcentral.com | Belmont, United States |
Investor details for CommunityWFM
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People of CommunityWFM
21 people are tracked at CommunityWFM (13 in leadership, 8 in team).
| Name | Role | Group |
|---|---|---|
Todd Cotharin | Co-Founder | Leadership |
Daryl Gonos | Co-Founder, CEO | Leadership |
Peter Schmidt | Co-Founder | Leadership |
Sean Gilder | Partner Success Manager | Leadership |
Matthew Alrick Brown | Marketing Director | Leadership |
Todd A. Cotharin | COO & Co-Founder | Leadership |
Peter A. Schmidt | CTO & Co-Founder | Leadership |
Kristi Edwards | HR Director | Leadership |
Thamer Hummadi | Director of Quality Assurance | Leadership |
Brett Goldfarb | Program Management Director, Product Integration | Leadership |
Benjamin Ketchersid | Director of Customer Support | Leadership |
Matt Duncan | Director Of Training | Leadership |
Gerry Gerbis | Director Of Channel Development and Sales | Leadership |
Ryan Schanck | Onboarding Specialist | Team |
Anthony Johnson | Onboarding Specialist | Team |
Jeremy Pantalion | Software Developer | Team |
Megha N. | QA Analyst | Team |
Thomas Tritten | Senior Solutions Engineer | Team |
Chelsea Bush | Channel Sales Manager | Team |
Jay Jershin | Manager of Solutions Engineering and Customer Success | Team |
1 more people are available in the full profile.
Complete people profiles for CommunityWFM
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Timeline of CommunityWFM
2 dated milestones of CommunityWFM across 20 years, from founding to its latest funding, stage changes and deals.
- Founded CommunityWFM is founded.
- Exit Acquired by RingCentral.
Competitors of CommunityWFM
CommunityWFM has 3 listed competitors in our database, 3 of them funded. They include Legion, Reflexis Systems and Harri.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| legion.co | 2016 | San Francisco, United States | $182.5M | 107 | Workforce management solutions are provided through intelligent automation technology. | |
| reflexisinc.com | 2001 | Dedham, United States | $77.18M | 231 | AI-based workforce management software is offered for diverse industries. | |
| harri.com | 2012 | New York, United States | $73M | 68 | Recruitment and workforce management are offered for hospitality. |
Detailed competitors of CommunityWFM
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Top companies in HR & Workforce Technology
3 companies that operate in the same segment as CommunityWFM (HR & Workforce Technology) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Anonymous employee reviews and job search platform are operated. | 2007 | San Francisco, California, United States | USD 201.5 M | 1,695 | ||
Cloud-based LMS platform for IT industry | 2004 | Farmington, Utah, United States | USD 235.41 M | USD 4.95 M | 1,774 | |
Employee health benefits are facilitated via a cloud-based platform. | 2007 | Plymouth Meeting, Pennsylvania, United States | USD 228.3 M |
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Related news about Communitywfm
Complete news archive for CommunityWFM
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Frequently Asked Questions about CommunityWFM
CommunityWFM was founded in 2005.
CommunityWFM is headquartered in Richardson, United States. It is registered at Richardson, Texas, United States.
Daryl Gonos is the CEO of CommunityWFM, as recorded in our data. They have also founded this company.
CommunityWFM develops cloud-based software for workforce management, focusing on collaboration among analysts, supervisors, and agents to enhance forecasting and scheduling. It includes features like intraday management, mobile apps, and automated planning. Based in Richardson, Texas, the company serves businesses in contact centers, helping improve efficiency through services such as onboarding and managed integrations.
CommunityWFM's top competitors include Legion, Harri and Reflexis Systems.
CommunityWFM offers Enterprise Essentials, Mobile App, and Intraday Management.
CommunityWFM has 1 investor. Key investors include RingCentral.
CommunityWFM operates through Workforce Management Software Group, Inc..
Yes. CommunityWFM was acquired by RingCentral in September 2025.