About CommunityWFM
CommunityWFM is a company based in Richardson (United States) founded in 2005 by Todd Cotharin, Daryl Gonos, and Peter Schmidt was acquired by RingCentral in September 2025. It operates as a SaaS, and B2B. CommunityWFM offers products and services including Enterprise Essentials, Mobile App, and Intraday Management. CommunityWFM operates in a competitive market with competitors including Legion, WorkJam, Reflexis Systems, smartstaff and Harri, among others.
- Headquarter Richardson, United States
- Founders Todd Cotharin, Daryl Gonos, Peter Schmidt
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Workforce Management Software Group, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Employee Count
Employee Count
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Acquired by
RingCentral
(Sep 08, 2025)
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Products & Services of CommunityWFM
CommunityWFM offers a comprehensive portfolio of products and services, including Enterprise Essentials, Mobile App, and Intraday Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Tool for comprehensive workforce forecasting and scheduling.
App for agents to view schedules and manage time off requests.
Software for real-time adjustments to workforce shifts.
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Funding Insights of CommunityWFM
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in CommunityWFM
CommunityWFM has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include RingCentral. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Cloud-based unified communication solutions are offered to diverse sectors.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by CommunityWFM
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - CommunityWFM
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Communitywfm Comparisons
Competitors of CommunityWFM
CommunityWFM operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Legion, WorkJam, Reflexis Systems, smartstaff and Harri, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Workforce management solutions are provided through intelligent automation technology.
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Hourly workforce schedules and communications are managed via software.
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AI-based workforce management software is offered for diverse industries.
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Provider of workforce management platform for blue collar employee lifecycle management
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Recruitment and workforce management are offered for hospitality.
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Freelance management, payments, and reporting are facilitated by AI software.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Communitywfm
Frequently Asked Questions about CommunityWFM
When was CommunityWFM founded?
CommunityWFM was founded in 2005.
Where is CommunityWFM located?
CommunityWFM is headquartered in Richardson, United States. It is registered at Richardson, Texas, United States.
Who is the current CEO of CommunityWFM?
Daryl Gonos is the current CEO of CommunityWFM. They have also founded this company.
What does CommunityWFM do?
CommunityWFM develops cloud-based software for workforce management, focusing on collaboration among analysts, supervisors, and agents to enhance forecasting and scheduling. It includes features like intraday management, mobile apps, and automated planning. Based in Richardson, Texas, the company serves businesses in contact centers, helping improve efficiency through services such as onboarding and managed integrations.
Who are the top competitors of CommunityWFM?
What products or services does CommunityWFM offer?
CommunityWFM offers Enterprise Essentials, Mobile App, and Intraday Management.
Who are CommunityWFM's investors?
CommunityWFM has 1 investor. Key investors include RingCentral.
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