CommunityWFM

Richardson, United States Founded: 2005 • Age: 21 yrs Acquired By RingCentral
Provides cloud WFM tools for forecasting, scheduling, and agent management in contact centers.
Annual revenue - Latest available
Total funding - Funding intelligence
Employees - Tracked headcount
Investors 1 Known backers
Products 3 Services tracked
Competitors 11 Brand Intelligence

About CommunityWFM

CommunityWFM is a company based in Richardson (United States) founded in 2005 by Todd Cotharin, Daryl Gonos, and Peter Schmidt was acquired by RingCentral in September 2025. It operates as a SaaS and B2B. CommunityWFM offers products and services including Enterprise Essentials, Mobile App, and Intraday Management. CommunityWFM operates in a competitive market with competitors including Legion, WorkJam, Reflexis Systems, smartstaff and Harri, among others.

  • Headquarter Richardson, United States
  • Founders Todd Cotharin, Daryl Gonos, Peter Schmidt
  • Sectors
    Technology
  • Phone
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  • Website
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  • Social
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  • Legal Name Workforce Management Software Group, Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    Not available
  • Acquired by
    RingCentral

    (Sep 08, 2025)

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Products & Services of CommunityWFM

CommunityWFM offers a comprehensive portfolio of products and services, including Enterprise Essentials, Mobile App, and Intraday Management.

Product name locked
Category locked
Primary

Tool for comprehensive workforce forecasting and scheduling.

Product name locked
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App for agents to view schedules and manage time off requests.

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Software for real-time adjustments to workforce shifts.

People of CommunityWFM

Headcount 10-50
Employee Profiles 18
Employee Profiles
People
Sean Gilder
Partner Success Manager
People
Todd A. Cotharin
COO & Co-Founder
People
Ryan Schanck
Onboarding Specialist
People
Anthony Johnson
Onboarding Specialist

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Funding Insights of CommunityWFM

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Detailed funding history for CommunityWFM

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  • Round names and dates
  • Funding amounts
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Investors in CommunityWFM

CommunityWFM has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include RingCentral.

All
Institutional
Investor Description Founded Year Domain Location
Cloud-based unified communication solutions are offered to diverse sectors.
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Investor details for CommunityWFM

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Investments & Acquisitions by CommunityWFM

Investments
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Investment portfolio details for CommunityWFM

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Financial Statements - CommunityWFM

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Detailed financials for CommunityWFM

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Communitywfm Comparisons

CommunityWFM Primary company
Description
Provides cloud WFM tools for forecasting, scheduling, and ag...
Location
Richardson, United States
Founded Year
2005
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for CommunityWFM

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Competitors of CommunityWFM

CommunityWFM operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Legion, WorkJam, Reflexis Systems, smartstaff and Harri, among others.

Company Name Domain Founded year HQ Location Description
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Workforce management solutions are provided through intelligent automation technology.
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Hourly workforce schedules and communications are managed via software.
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AI-based workforce management software is offered for diverse industries.
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Provider of workforce management platform for blue collar employee lifecycle management
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Recruitment and workforce management are offered for hospitality.
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Freelance management, payments, and reporting are facilitated by AI software.
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Detailed competitors of CommunityWFM

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Latest news on Communitywfm

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Complete news archive for CommunityWFM

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Frequently Asked Questions about CommunityWFM

CommunityWFM was founded in 2005.

CommunityWFM is headquartered in Richardson, United States. It is registered at Richardson, Texas, United States.

Daryl Gonos is the current CEO of CommunityWFM. They have also founded this company.

CommunityWFM develops cloud-based software for workforce management, focusing on collaboration among analysts, supervisors, and agents to enhance forecasting and scheduling. It includes features like intraday management, mobile apps, and automated planning. Based in Richardson, Texas, the company serves businesses in contact centers, helping improve efficiency through services such as onboarding and managed integrations.

CommunityWFM's top competitors include WorkJam, Legion and ZingHR.

CommunityWFM offers Enterprise Essentials, Mobile App, and Intraday Management.

CommunityWFM has 1 investor. Key investors include RingCentral.

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