About Convergys
Convergys is a company based in Cincinnati (United States) founded in 1998 was acquired by Concentrix in June 2018. Convergys has completed 6 acquisitions, including Buw Holding, Ceon and Cygent. Convergys operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
- Headquarter Cincinnati, United States
-
Sectors
Business Services
-
Phone
Locked
-
Website
Locked
-
Social
Locked
-
Annual Revenue
Not available
-
Net Profit
Not available
-
EBITDA
Not available
-
Latest Funding Round
Not available
- Investors
-
Employee Count
Not available
-
Investments & Acquisitions
Buw Holding
& 5 more
-
Acquired by
Concentrix
(Jun 28, 2018)
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
People of Convergys
Unlock access to complete
Unlock access to complete
Leadership Team
123 people
Software Development Team
74 people
Operations Team
49 people
Finance and Accounting
22 people
Sales and Marketing
17 people
Senior Team
14 people
Product Management Team
13 people
Legal and Compliance
10 people
Unlock access to complete
Funding Insights of Convergys
Detailed funding history for Convergys
Round names, dates, amounts, investors, and valuation history require an active premium plan.
- Round names and dates
- Funding amounts
- Participating investors
- Valuation history
Verified entity values are shown only after access is granted.
Investors in Convergys
Convergys has secured backing from 1 investor. Prominent investors backing the company include Concentrix.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Customer engagement services are provided to enterprise clients globally.
|
Locked | Locked | Locked |
Investor details for Convergys
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Convergys
Convergys has strategically engaged in corporate development activities, having acquired 6 companies. Notable acquisitions include Buw Holding, Ceon and Cygent.
Investment portfolio details for Convergys
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Network OSS systems solutions are provided for operational streamlining.
|
Locked | Locked | 1999 | Locked | |
|
Cloud-based platform for corporate training with online mentors is provided.
|
Locked | Locked | 1996 | Locked | |
|
Company offers inbound and outbound call, finance outsourcing, customer relationship management, and other services
|
Locked | Locked | 1993 | Locked |
Complete acquisition details for Convergys
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Convergys
Detailed financials for Convergys
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
Verified entity values are shown only after access is granted.
Convergys Comparisons
Peer comparison for Convergys
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of Convergys
Convergys operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| Locked | Locked | Locked |
Provider of end-to-end business process outsourcing services
|
|
| Locked | Locked | Locked |
Cloud-based text analytics and cognitive automation services are provided.
|
|
| Locked | Locked | Locked |
Provider of outsourcing and business services
|
|
| Locked | Locked | Locked |
Business process and technology management services are provided globally.
|
|
| Locked | Locked | Locked |
Provider of customer care and back office support services for multiple sectors
|
|
| Locked | Locked | Locked |
Electricity generation and distribution are provided in eastern India.
|
Detailed competitors of Convergys
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Convergys
Complete news archive for Convergys
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Convergys
Convergys was founded in 1998.
Convergys is headquartered in Cincinnati, United States. It is registered at Cincinnati, Ohio, United States.
Convergys was founded in 1998 in Cincinnati, United States, as a provider of contact center solutions. Services encompassing customer support, sales, and technical assistance are delivered to sectors including telecommunications, finance, and retail. Operations are managed from facilities in the United States, with support extended to international clients through outsourced business processes. The focus remains on scalable contact handling for business efficiency.
Convergys's top competitors include Quess, Datamatics and TaskUs.
Convergys has made 6 acquisitions, including Buw Holding, Ceon, and Cygent.
Convergys has 1 investor. Key investors include Concentrix.