About Dependable IT
Dependable IT is a Technology company based in Hamilton (Canada) founded in 1997, and was acquired by Connex Telecommunications in July 2016. Software development services are provided from Hamilton, Canada. Dependable IT offers products and services including Contact Centre Services, Technical Support, Helpdesk Services, Quality Assurance, and White Label Services. Its focus areas include Business Services, IT Services, Application Development and Software Development.
Company details
Dependable IT was founded in 1997 and is headquartered in Hamilton, Canada. Operations focus on the information technology sector, where software development services are delivered to clients. The company maintains its presence through the domain dependableit.com, supporting various software-related projects. Geographic emphasis remains on Canadian markets, with services tailored to business needs in the IT field.
- Headquarters Hamilton, Canada
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website dependableit.com
- Social LinkedIn X Facebook
- Acquired by Connex Telecommunications (Jul 2016)
- Investors
- Acquired byConnex Telecommunications
(Jul 2016)
Products & Services of Dependable IT
Dependable IT offers a comprehensive portfolio of products and services, including Contact Centre Services, Technical Support, Helpdesk Services, Quality Assurance, and White Label Services.
Manages omnichannel interactions and support for businesses.
Offers remote assistance for devices to minimize downtime.
Handles service tickets and SLAs for customer issues.
Evaluates agent performance and improves service quality.
Augments contact centers to reduce overhead for businesses.
Investors in Dependable IT
Dependable IT has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Connex Telecommunications.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Delivers integrated tech solutions for customer experience, contact centers, and IT infrastructure services. | 1996 | connexservice.ca | Richmond Hill, Canada |
Investor details for Dependable IT
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People of Dependable IT
3 people are tracked at Dependable IT (2 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Kevin Johnson | Vice President | Leadership |
Stephanie Wright | Chief Executive Officer | Leadership |
Harsh Kansara | System Administrator | Team |
Complete people profiles for Dependable IT
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Timeline of Dependable IT
2 dated milestones of Dependable IT across 19 years, from founding to its latest funding, stage changes and deals.
- Founded Dependable IT is founded.
- Exit Acquired by Connex Telecommunications.
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Frequently Asked Questions about Dependable IT
Dependable IT was founded in 1997.
Dependable IT is headquartered in Hamilton, Canada. It is registered at Hamilton, Ontario, Canada.
Dependable IT was founded in 1997 and is headquartered in Hamilton, Canada. Operations focus on the information technology sector, where software development services are delivered to clients. The company maintains its presence through the domain dependableit.com, supporting various software-related projects. Geographic emphasis remains on Canadian markets, with services tailored to business needs in the IT field.
Dependable IT offers Contact Centre Services, Technical Support, Helpdesk Services, Quality Assurance, and White Label Services.
Dependable IT has 1 investor. Key investors include Connex Telecommunications.
Yes. Dependable IT was acquired by Connex Telecommunications in July 2016.