Dependable IT

Hamilton, Canada Founded: 1997 • Age: 29 yrs Acquired By Connex Telecommunications
Software development services are provided from Hamilton, Canada.
Annual revenue - Latest available
Total funding - Funding intelligence
Employees - Tracked headcount
Investors 1 Known backers
Products 5 Services tracked
Competitors 11 Brand Intelligence

About Dependable IT

Dependable IT is a company based in Hamilton (Canada) founded in 1997 was acquired by Connex Telecommunications in July 2016. Dependable IT offers products and services including Contact Centre Services, Technical Support, Helpdesk Services, Quality Assurance, and White Label Services. Dependable IT operates in a competitive market with competitors including AlmavivA, Hedgehog lab, Kontron, Unicorn and Digia, among others.

  • Headquarter Hamilton, Canada
  • Sectors
    Technology
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Operational Areas
Technology → Enterprise IT Services & Distribution Unlock Sub-Sector Unlock Segment
Key Metrics
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Products & Services of Dependable IT

Dependable IT offers a comprehensive portfolio of products and services, including Contact Centre Services, Technical Support, Helpdesk Services, Quality Assurance, and White Label Services.

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Primary

Manages omnichannel interactions and support for businesses.

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Offers remote assistance for devices to minimize downtime.

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Handles service tickets and SLAs for customer issues.

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Evaluates agent performance and improves service quality.

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Augments contact centers to reduce overhead for businesses.

People of Dependable IT

Headcount 200-500
Employee Profiles 4
Employee Profiles
People
Kevin Johnson
Vice President
People
Kevin Johnson
Vice President
People
Harsh Kansara
System Administrator

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Teams

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Funding Insights of Dependable IT

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Detailed funding history for Dependable IT

Round names, dates, amounts, investors, and valuation history require an active premium plan.

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Investors in Dependable IT

Dependable IT has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Connex Telecommunications.

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Institutional
Investor Description Founded Year Domain Location
Delivers integrated tech solutions for customer experience, contact centers, and IT infrastructure services.
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Investor details for Dependable IT

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Investments & Acquisitions by Dependable IT

Investments
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Investment portfolio details for Dependable IT

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Financial Statements - Dependable IT

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Detailed financials for Dependable IT

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Dependable It Comparisons

Dependable IT Primary company
Description
Software development services are provided from Hamilton, Ca...
Location
Hamilton, Canada
Founded Year
1997
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Dependable IT

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Competitors of Dependable IT

Dependable IT operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as AlmavivA, Hedgehog lab, Kontron, Unicorn and Digia, among others.

Company Name Domain Founded year HQ Location Description
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IT services suite solutions are provided globally by AlmavivA.
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Mobile application development and UX design services are provided.
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Embedded computing platforms are developed for industrial applications.
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Software development services are provided by Unicorn in Prague.
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Software development services including design, integration, and testing are provided.
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Software development services are provided via an AI-powered platform.
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Detailed competitors of Dependable IT

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Latest news on Dependable It

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Complete news archive for Dependable IT

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Frequently Asked Questions about Dependable IT

Dependable IT was founded in 1997.

Dependable IT is headquartered in Hamilton, Canada. It is registered at Hamilton, Ontario, Canada.

Dependable IT was founded in 1997 and is headquartered in Hamilton, Canada. Operations focus on the information technology sector, where software development services are delivered to clients. The company maintains its presence through the domain dependableit.com, supporting various software-related projects. Geographic emphasis remains on Canadian markets, with services tailored to business needs in the IT field.

Dependable IT's top competitors include Saksoft, RedShelf and Unicorn.

Dependable IT offers Contact Centre Services, Technical Support, Helpdesk Services, Quality Assurance, and White Label Services.

Dependable IT has 1 investor. Key investors include Connex Telecommunications.

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