About Dispatch
Dispatch is a company based in Boston (United States) founded in 2013 by Avi Goldberg and Yaakov Zar. It operates as a SaaS (Software-as-a-Service), and Managed Services. Dispatch has raised $15.1 million across 3 funding rounds from investors including Assurant, ServiceMaster Brands and Vista Equity Partners. Dispatch has completed 1 acquisition, including Youreka. Dispatch offers products and services including Enterprise Platform, Work Experience, Engage, Communicate, and Book. Dispatch operates in a competitive market with competitors including BigChange, Yoobic, Workiz, WorkWave and Zinier, among others.
- Headquarter Boston, United States
- Founders Avi Goldberg, Yaakov Zar
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Dispatch Technologies
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Products & Services of Dispatch
Dispatch offers a comprehensive portfolio of products and services, including Enterprise Platform, Work Experience, Engage, Communicate, and Book. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform is used for orchestrating field service operations.
Tools are provided for enhancing field service delivery.
Engagement tools are offered for service provider networks.
Communication is facilitated across customers and service providers.
Booking pages are created for scheduling customer appointments.
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Funding Insights of Dispatch
Dispatch has successfully raised a total of $15.1M across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Last Round
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First Round
First Round
(18 Nov 2014)
- Investors Count 13
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep, 2018 | Amount | Series A - Dispatch | Valuation | Vista Equity Partners | |
| Jun, 2017 | Amount | Series A - Dispatch | Valuation | ServiceMaster , GrandBanks Capital | |
| Nov, 2014 | Amount | Seed - Dispatch | Valuation | GrandBanks Capital , Promus Ventures |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Dispatch
Dispatch has secured backing from 13 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Assurant, ServiceMaster Brands and Vista Equity Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Investments are directed toward high-growth enterprise software and technology companies.
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Founded Year | Domain | Location | |
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GrandBanks Capital is engaged in venture capital investments.
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Founded Year | Domain | Location | |
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Early-stage tech companies are invested in by Promus Ventures.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Dispatch
Dispatch has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Youreka. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Field data collection tools for multiple industries are provided.
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2008 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Dispatch
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Dispatch Comparisons
Competitors of Dispatch
Dispatch operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as BigChange, Yoobic, Workiz, WorkWave and Zinier, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based field workforce management software is provided.
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| domain | founded_year | HQ Location |
Frontline employee experience platform for managing operational tasks
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| domain | founded_year | HQ Location |
Software for field services management and scheduling is provided.
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| domain | founded_year | HQ Location |
Cloud Based software solutions for Field Service and Fleet Management for Pest Control, Cleaning, Lawn and HVAC
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| domain | founded_year | HQ Location |
Field operations are tracked and managed through a cloud-based platform.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Dispatch
Frequently Asked Questions about Dispatch
When was Dispatch founded?
Dispatch was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Where is Dispatch located?
Dispatch is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.
Who is the current CEO of Dispatch?
Patrick Burns is the current CEO of Dispatch.
Is Dispatch a funded company?
Dispatch is a funded company, having raised a total of $15.1M across 3 funding rounds to date. The company's 1st funding round was a Seed of $3.1M, raised on Nov 18, 2014.
What does Dispatch do?
Dispatch Technologies is engaged in providing a comprehensive platform for field service management. The companys solutions are designed to connect brands, service providers, and customers through a unified orchestration system. Operations are optimized by offering real-time visibility, advanced scheduling, and performance analytics across various industries such as manufacturing, retail, and property technology. Service delivery is transformed into a proactive and customer-centric ecosystem with tools for engagement, communication, and booking. The platform is utilized to reduce downtime and enhance customer experiences.
Who are the top competitors of Dispatch?
What products or services does Dispatch offer?
Dispatch offers Enterprise Platform, Work Experience, Engage, Communicate, and Book.
How many acquisitions has Dispatch made?
Dispatch has made 1 acquisition, including Youreka.
Who are Dispatch's investors?
Dispatch has 13 investors. Key investors include Assurant, ServiceMaster Brands, Vista Equity Partners, GrandBanks Capital, and Salesforce Ventures.
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