About Faneuil
Faneuil is a company based in Hampton (United States) founded in 1995 was acquired by Continuum Global Solutions in September 2023.. The company has 4,104 employees as of December 31, 2021. Faneuil offers products and services including Inbound Services, Outbound Services, Back Office Services, and AI Innovations. Faneuil operates in a competitive market with competitors including Genpact, Sutherland, Datamatics, TaskUs and Cognizant, among others.
- Headquarter Hampton, United States
- Employees 4104 as on 31 Dec, 2021
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Sectors
Business Services
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Phone
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Website
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Social
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- Legal Name Faneuil Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
- Investors
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Employee Count
4104
as on Dec 31, 2021
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Acquired by
Continuum Global Solutions
(Sep 12, 2023)
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Products & Services of Faneuil
Faneuil offers a comprehensive portfolio of products and services, including Inbound Services, Outbound Services, Back Office Services, and AI Innovations. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Handles incoming customer interactions for various industries.
Manages proactive outreach to clients and prospects.
Supports backend operations for efficient business processes.
Delivers AI tools for fraud detection and quality insights.
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Funding Insights of Faneuil
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Faneuil
Faneuil has secured backing from 1 investor. Prominent investors backing the company include Continuum Global Solutions. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Providing inbound and outbound service offerings across voice and non-voice segments
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Faneuil
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Faneuil
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Faneuil Comparisons
Competitors of Faneuil
Faneuil operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Datamatics, TaskUs and Cognizant, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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Provider of software development, cloud & data management, and IT consulting services
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Faneuil
Frequently Asked Questions about Faneuil
When was Faneuil founded?
Faneuil was founded in 1995.
Where is Faneuil located?
Faneuil is headquartered in Hampton, United States. It is registered at Hampton, Virginia, United States.
How many employees does Faneuil have?
As of Dec 31, 2021, the latest employee count at Faneuil is 4,104.
What does Faneuil do?
Faneuil was established in 1995 and is headquartered in Hampton, United States. Operations are centered on business process outsourcing within the services sector. A range of diversified BPO solutions is delivered, including customer support, technical assistance, and administrative functions. Services are extended to government and commercial entities across various industries, with a focus on operational efficiency and compliance in the U.S. market.
Who are the top competitors of Faneuil?
Faneuil's top competitors include Quess, Datamatics and TaskUs.
What products or services does Faneuil offer?
Faneuil offers Inbound Services, Outbound Services, Back Office Services, and AI Innovations.
Who are Faneuil's investors?
Faneuil has 1 investor. Key investors include Continuum Global Solutions.