About First Option Technical Support
First Option Technical Support is a Business Services company based in Winchester (United Kingdom) founded in 2016, and was acquired by Phoenix47 in September 2020. Customer experience services are delivered via technical support operations. The company has 11 employees. First Option Technical Support offers products and services including IN-Sourced Helpdesk, Professional Services, and Intelligent Monitoring. Its focus areas include Customer Experience Services and Diversified. Its legal entity is FIRST OPTION TECHNICAL SUPPORT LTD.
Company details
First Option Technical Support was established in 2016 and is headquartered in Winchester, United Kingdom. Operations focus on the technical support sector, where customer experience services are provided to clients. These services encompass support for technical issues and enhancing user interactions. The company is led by Managing Director Ed Crane, with activities centered in the UK market.
- Headquarters Winchester, United Kingdom
- Employees 11
- Stage Acquired
- SectorsBusiness Services
- Email••••••••
- Phone•••• ••••
- Website technicalsupport.net
- Social LinkedIn X
- Acquired by Phoenix47 (Sep 2020)
- Legal Name First Option Technical Support Ltd
- Date of Incorporation 28 Oct, 2016
- Jurisdiction ALRESFORD, ENGLAND
Products & Services of First Option Technical Support
First Option Technical Support offers a comprehensive portfolio of products and services, including IN-Sourced Helpdesk, Professional Services, and Intelligent Monitoring.
Provides white-label helpdesk for expanding business capabilities.
Supplements resources for IT infrastructure and applications.
Monitors and resolves IT issues proactively for clients.
Investors in First Option Technical Support
First Option Technical Support has secured backing from 1 investor. Prominent investors backing the company include Phoenix47.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of managed IT services | 2017 | phoenix47.co.uk | Uttoxeter, United Kingdom |
Investor details for First Option Technical Support
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People of First Option Technical Support
1 people are tracked at First Option Technical Support (1 in leadership); the tracked headcount is 11.
| Name | Role | Group |
|---|---|---|
Ed Crane | Managing Director | Leadership |
Complete people profiles for First Option Technical Support
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Timeline of First Option Technical Support
2 dated milestones of First Option Technical Support across 4 years, from founding to its latest funding, stage changes and deals.
- Founded First Option Technical Support is founded.
- Exit Acquired by Phoenix47.
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Frequently Asked Questions about First Option Technical Support
First Option Technical Support was founded in 2016.
First Option Technical Support is headquartered in Winchester, United Kingdom.
First Option Technical Support has 11 employees.
First Option Technical Support was established in 2016 and is headquartered in Winchester, United Kingdom. Operations focus on the technical support sector, where customer experience services are provided to clients. These services encompass support for technical issues and enhancing user interactions. The company is led by Managing Director Ed Crane, with activities centered in the UK market.
First Option Technical Support offers IN-Sourced Helpdesk, Professional Services, and Intelligent Monitoring.
First Option Technical Support has 1 investor. Key investors include Phoenix47.
First Option Technical Support operates through First Option Technical Support Ltd.
Yes. First Option Technical Support was acquired by Phoenix47 in September 2020.