FirstHandle

Noida, India Founded: 2015 • Age: 11 yrs Acquired
AI-based customer experience software is provided for in-store retail businesses.

About FirstHandle

FirstHandle is a company based in Noida (India) founded in 2015. The company has 29 employees. FirstHandle offers products and services including Hyperlocal Mobile App, Distance Pay, and Gamification Tools. FirstHandle operates in a competitive market with competitors including Pendo, Qualtrics, Sprinklr, ActiveCampaign and Verint, among others.

Key Metrics
  • Annual Revenue
    ₹3.05 Cr

    FY 2020 · +258% YoY

  • Net Profit
    ₹1.6 Lakh

    FY 2020 · 1% margin

  • EBITDA
    ₹3.9 Lakh

    FY 2020 · 1% margin

  • Employee Count
    29

Products & Services of FirstHandle

FirstHandle offers a comprehensive portfolio of products and services, including Hyperlocal Mobile App, Distance Pay, and Gamification Tools.

Hyperlocal Mobile App
Mobile Marketplace

App for location-based retail shopping and product discovery.

Distance Pay
Payment Solution

System for contactless payments at various retail points.

Gamification Tools
Engagement Platform

Features to make shopping interactive and fun for users.

Board of directors of Firsthandle Private Limited (FirstHandle)

Firsthandle Private Limited is the primary company behind FirstHandle. The board of Firsthandle Private Limited currently have 3 directors; the longest-serving is Shourya Magotra, appointed in 2021. 2 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Shourya Magotra
DIN 09228521
Director31 Jul 20215 yrs 2 moFirsthandle Private Limited
Aditya Jha
DIN 08986500
Director15 Nov 20214 yrs 10 moFirsthandle Private Limited
Arti Sharma
DIN 11054593
Additional Director15 Apr 20251 yr 5 moFirsthandle Private Limited

Financials of FirstHandle

Figures of Firsthandle Private Limited, the primary company behind FirstHandle, for FY 2020. Revenue was ₹3.05 Cr (+258% year on year). Net profit was ₹1.6 Lakh (1% margin). EBITDA was ₹3.9 Lakh (1% margin). Revenue has grown at a compounded annual rate of +47% over three years.

  • ₹3.05 CrRevenue · FY 2020 · +258% YoY
  • ₹1.6 LakhNet profit · 1% margin
  • ₹3.9 LakhEBITDA · 1% margin
  • ₹1 LakhPaid-up capital
  • 29Employees (provident fund records)
  • +47%Revenue CAGR, 3 years

Balance sheet, profit and loss, cash flow and ratios of Firsthandle Private Limited are on its company page.

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Detailed financial statements for FirstHandle

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Competitors of FirstHandle

FirstHandle operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Pendo, Qualtrics, Sprinklr, ActiveCampaign and Verint, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
pendo.io2013Raleigh, United States$468.19M671
Product experience is managed through cloud-based analytics and feedback tools.
qualtrics.com2002Provo, United States$400M–
Surveys are created and feedback is collected through the platform.
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
activecampaign.com2003Chicago, United States$362.74M705
Sales, CRM, and email marketing automation software is provided.
verint.com1994Melville, United States–3,800
AI-powered customer experience automation solutions are provided by Verint.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
quantummetric.com2015Colorado Springs, United States$226M187
Real-time digital experience analytics software is provided for businesses.
abtasty.com2009New York, United States$63.87M–
Website content is optimized via A/B testing and multivariate analysis.
asapp.com2014New York, United States$312.57M183
AI-based customer experience solutions for service agents are provided.
trustyou.com2008Munich, Germany$5M49
Cloud-based reputation management solutions are offered for hospitality industries.
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Detailed competitors of FirstHandle

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

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Similar companies to FirstHandle

10 companies that operate in the same segment as FirstHandle (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M––
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Frequently Asked Questions about FirstHandle

FirstHandle was founded in 2015.

FirstHandle is headquartered in Noida, India. It is registered at Noida, Uttar Pradesh, India.

FirstHandle has 29 employees.

The primary company behind FirstHandle, Firsthandle Private Limited, reported revenue of β‚Ή3.05 Cr for FY 2020, up 258% year on year.

FirstHandle was founded in 2015 in Noida, India, focusing on AI-driven software for customer experience management in the retail sector. Engagement solutions are delivered through gamification and contests to enhance shopping processes. Personalized recommendations and loyalty programs are implemented via AI technologies. Payment options are supported for curbside, delivery, online, and in-store transactions. Hyperlocal apps are utilized for location-based product discovery and local purchases.

FirstHandle's top competitors include Pendo, Qualtrics and Zendesk.

FirstHandle offers Hyperlocal Mobile App, Distance Pay, and Gamification Tools.

FirstHandle operates through Firsthandle Private Limited.

The legal entities of FirstHandle currently have 3 directors, including Shourya Magotra, Aditya Jha, Arti Sharma.

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