Outsourced customer service and support for businesses of all sizes.

About Fmoutsource

Fmoutsource is a company based in United Kingdom. It operates as a Subscription, and B2B. The company has 218 employees as of January 31, 2020. Fmoutsource offers products and services including Customer Support, Consultancy, Quality Assurance, and Technology Platform.

  • Headquarter United Kingdom
  • Employees 218 as on 31 Jan, 2020
  • Sectors
    Business Services
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Fm Outsource Limited
Operational Areas
Business Services → Business Process Outsourcing (BPO)
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
  • Investors
  • Employee Count
    218

    as on Jan 31, 2020

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Products & Services of Fmoutsource

Fmoutsource offers a comprehensive portfolio of products and services, including Customer Support, Consultancy, Quality Assurance, and Technology Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Subscription-based support for businesses of varying sizes.

Expert guidance to enhance customer service strategies.

Setup of effective processes for advisor performance.

Centralized system for managing customer interactions.

People of Fmoutsource
Headcount 200-500
Employee Profiles 17
Employee Profiles
People
Melissa Royds
Campaign Manager
People
Bartosz Nastaly
Head Of Analytics
People
Courtenay Waul
Head Of Learning And Development
People
Carly Freeman
Head, Human Resources

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Funding Insights of Fmoutsource

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investments & Acquisitions by Fmoutsource

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Fmoutsource

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Fmoutsource Comparisons

Employees
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Competitors of Fmoutsource

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Fmoutsource

Frequently Asked Questions about Fmoutsource

Where is Fmoutsource located?

Fmoutsource is headquartered in United Kingdom.

How many employees does Fmoutsource have?

As of Jan 31, 2020, the latest employee count at Fmoutsource is 218.

What does Fmoutsource do?

FM Outsource delivers outsourced customer service, including support for small, medium, and large businesses through subscription models. They offer consultancy to improve business goals, quality assurance processes, and technology platforms that centralize advisor tools. Based in London, United Kingdom, they partner with UK companies to enhance efficiency, protect brand reputation, and ensure high-quality customer interactions via agile, scalable teams.

What products or services does Fmoutsource offer?

Fmoutsource offers Customer Support, Consultancy, Quality Assurance, and Technology Platform.

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