Fusion BPO Services

Draper, United States Founded: 2004 • Age: 22 yrs
Offers outsourced customer engagement and digital solutions for various industries.
Annual revenue - Latest available
Total funding - Funding intelligence
Employees - Tracked headcount
Investors - Known backers
Products 3 Services tracked
Competitors 11 Brand Intelligence

About Fusion BPO Services

Fusion BPO Services is a company based in Draper (United States) founded in 2004. It operates as a B2B and SaaS. Fusion BPO Services has completed 5 acquisitions, including Advanced Communications Group, Boomsourcing and O'Currance. Fusion BPO Services offers products and services including Arya, MindSpeech, and Customer Engagement. Fusion BPO Services operates in a competitive market with competitors including Genpact, Datamatics, Sutherland, Hexaware and TaskUs, among others.

  • Headquarter Draper, United States
  • Sectors
    Business Services
    Financial Services
  • Email
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  • Phone
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  • Website
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  • Social
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Operational Areas
Business Services → Business Process Outsourcing (BPO) Unlock Sub-Sector Unlock Segment
Financial Services → FinTech & Digital Finance Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Latest Funding Round
    Not available
  • Investors
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  • Employee Count
    Not available
  • Investments & Acquisitions
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Products & Services of Fusion BPO Services

Fusion BPO Services offers a comprehensive portfolio of products and services, including Arya, MindSpeech, and Customer Engagement.

Product name locked
Category locked
Primary

AI system for quality management in customer interactions

Product name locked
Category locked
Locked

Tool for analyzing voice interactions in support services

Product name locked
Category locked
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Outsourced services for inbound and outbound customer support

People of Fusion BPO Services

Headcount 10000+
Employee Profiles 83
Employee Profiles
People
Rohit Sen
Senior Manager Nalatam Payroll
People
Daniel Gonzales II
Client Services Manager
People
Sara Rafiki
Inside Sales Manager
People
Barun Singh
Company Secretary & AVP, Legal & Compliance

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Funding Insights of Fusion BPO Services

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Detailed funding history for Fusion BPO Services

Round names, dates, amounts, investors, and valuation history require an active premium plan.

  • Round names and dates
  • Funding amounts
  • Participating investors
  • Valuation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Fusion BPO Services

Fusion BPO Services has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Advanced Communications Group, Boomsourcing and O'Currance.

Investments
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Investment portfolio details for Fusion BPO Services

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
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Acquisitions
Company Name Description Domain Location Founded Year Amount
IT outsourcing services for customer acquisition and support are offered.
Locked Locked 2007 Locked
SMM, email marketing, and lead generation services are provided.
Locked Locked 2003 Locked
Cloud-based vendor risk management software and services are provided.
Locked Locked 2002 Locked
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Complete acquisition details for Fusion BPO Services

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  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - Fusion BPO Services

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Detailed financials for Fusion BPO Services

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  • Profit trends
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Fusion Bpo Services Comparisons

Fusion BPO Services Primary company
Description
Offers outsourced customer engagement and digital solutions ...
Location
Draper, United States
Founded Year
2004
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Fusion BPO Services

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Competitors of Fusion BPO Services

Fusion BPO Services operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Sutherland, Hexaware and TaskUs, among others.

Company Name Domain Founded year HQ Location Description
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Provider of end-to-end business process outsourcing services
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Cloud-based text analytics and cognitive automation services are provided.
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Business process and technology management services are provided globally.
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Provider of IT consulting and BPO services
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Provider of customer care and back office support services for multiple sectors
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Provider of software development, cloud & data management, and IT consulting services
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Detailed competitors of Fusion BPO Services

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Latest news on Fusion Bpo Services

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Complete news archive for Fusion BPO Services

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Frequently Asked Questions about Fusion BPO Services

Fusion BPO Services was founded in 2004.

Fusion BPO Services is headquartered in Draper, United States. It is registered at Draper, Utah, United States.

Fusion CX delivers business process management services, focusing on customer engagement, technical support, and digital solutions using AI and human expertise. They operate across more than 15 countries, including the United States, India, and the Philippines, serving sectors like banking, healthcare, and retail. The company emphasizes diversity and innovation to bridge business goals and customer expectations through multilingual, omnichannel support.

Fusion BPO Services's top competitors include Quess, Datamatics and TaskUs.

Fusion BPO Services offers Arya, MindSpeech, and Customer Engagement.

Fusion BPO Services has made 5 acquisitions, including Advanced Communications Group, Boomsourcing, and O'Currance.

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