About Fusion CX
Fusion CX is a Financial Services company based in Canton (United States) founded in 2004 by Kishore Saraogi and Pankaj Dhanuka. It offers outsourced customer support, digital solutions, and BPM services for various industries worldwide. It operates on a B2B model. Fusion CX has completed 2 acquisitions, including S4 Communications and Sequential Tech. Its chief executive, as recorded, is Pankaj Dhanuka. Its website fusioncx.com draws about 681 thousand monthly visits. Fusion CX offers products and services including Customer Engagement, Digital Solutions, and CX Products. Its focus areas include BFSI, Banking and Finance, Retail Banking and Personal Loans.
Company details
Fusion CX delivers business process management solutions, focusing on customer engagement, technical support, and digital transformation. They integrate AI technology with human expertise to enhance customer experiences across channels. Operating from global locations including the United States and India, they serve industries like BFSI, healthcare, and retail. Their services include inbound calls, live chat, and data annotation, supporting brands in achieving operational efficiency and client satisfaction.
- Investments & AcquisitionsS4 Communications
& 1 more
Products & Services of Fusion CX
Fusion CX offers a comprehensive portfolio of products and services, including Customer Engagement, Digital Solutions, and CX Products.
Provides inbound and outbound call center support for customer interactions.
Offers data annotation and cognitive automation for business efficiency.
Delivers tools like Arya for voice analytics and customer experience management.
Apps and channels of Fusion CX
its YouTube channel Fusion CX has 504 subscribers and 25 videos.
Videos from Fusion CX
The most watched videos on Fusion CX's YouTube channel, Fusion CX (504 subscribers). Click a video to play it here.
More on Fusion CX.
People of Fusion CX
2 people are tracked at Fusion CX (2 in leadership).
| Name | Role | Group |
|---|---|---|
Kishore Saraogi | Co-Founder | Leadership |
Pankaj Dhanuka | Co-Founder, CEO | Leadership |
Complete people profiles for Fusion CX
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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Investments & Acquisitions by Fusion CX
Fusion CX has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include S4 Communications and Sequential Tech.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Customer care, accounts management, and software integration services are provided. | sequentialtech.com | Windermere, United States | 2016 | Mar 2025 | $12M | |
Customer contact center services are provided by S4 Communications. | s4communications.com | Houston, United States | 2008 | Jan 2025 | •••• |
Complete acquisition details for Fusion CX
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Timeline of Fusion CX
3 dated milestones of Fusion CX across 21 years, from founding to its latest funding, stage changes and deals.
- Founded Fusion CX is founded.
- Acquisition Acquires S4 Communications.
- Acquisition Acquires Sequential Tech.
Web traffic of Fusion CX
The website of Fusion CX (fusioncx.com) receives about 680.7K visits a month.
- Monthly visits680.7K
▼ 6.7% vs previous month
Websites whose visitors overlap most with Fusion CX. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| falconebiz.com | 100% | 959.8K | #63,970 | View details | |
| tofler.in | 97% | 556K | #105,509 | View details | |
| zaubacorp.com | 96% | 4.9M | #12,689 | View details | |
| tracxn.com | 92% | 2.9M | #16,597 | View details | |
| indiafilings.com | 90% | 2.1M | #29,959 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Fusion CX
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- 40 similar websites
- Audience overlap
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Related news about Fusion Cx
Complete news archive for Fusion CX
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Frequently Asked Questions about Fusion CX
Fusion CX was founded in 2004.
Fusion CX is headquartered in Canton, United States. It is registered at Canton, Ohio, United States.
Pankaj Dhanuka is the CEO of Fusion CX, as recorded in our data. They have also founded this company.
Fusion CX delivers business process management solutions, focusing on customer engagement, technical support, and digital transformation. They integrate AI technology with human expertise to enhance customer experiences across channels. Operating from global locations including the United States and India, they serve industries like BFSI, healthcare, and retail. Their services include inbound calls, live chat, and data annotation, supporting brands in achieving operational efficiency and client satisfaction.
Fusion CX offers Customer Engagement, Digital Solutions, and CX Products.
Fusion CX has made 2 acquisitions, including S4 Communications, and Sequential Tech.
The website of Fusion CX receives about 681 thousand visits a month.