Grupongn
About Grupongn
Grupongn is a Business Services company, and was acquired by White Label Communications in July 2025. Its website grupongn.com draws about 28 thousand monthly visits. Grupongn offers products and services including NGNCloudComm, NGNInsights, and NGNShadowCoach. Its focus areas include Customer Experience Services.
Company details
Provider of AI-powered contact center software and services. It offers a cloud-based contact center solution (CCaaS) with omnichannel and optichannel capabilities. The platform includes features such as AI-driven agent assistance, real-time translation, predictive dialing, and comprehensive analytics dashboards. Additional offerings encompass agent performance monitoring and quality assurance tools. The software is designed to enhance customer experience and operational efficiency for businesses of all sizes. It adapts to customer needs without requiring specialized programming skills.
- Stage Acquired
- SectorsBusiness Services
- Website grupongn.com
- Social LinkedIn Facebook YouTube
- Acquired by White Label Communications (Jul 2025)
- Investors
- Acquired byWhite Label Communications
(Jul 2025)
Products & Services of Grupongn
Grupongn offers a comprehensive portfolio of products and services, including NGNCloudComm, NGNInsights, and NGNShadowCoach.
All-in-one platform for omnichannel customer interactions and operational efficiency
Provides real-time feedback for agents and supervisors to improve decisions
Monitors agent desktop and audio for quality assurance and training purposes
Apps and channels of Grupongn
its YouTube channel Grupo NGN has 29 subscribers and 12 videos.
Videos from Grupongn
The most watched videos on Grupongn's YouTube channel, Grupo NGN (29 subscribers). Click a video to play it here.
More on Grupo NGN.
Investors in Grupongn
Grupongn has secured backing from 1 investor. Prominent investors backing the company include White Label Communications.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of private labeled UCaaS solutions for vertical markets | 2010 | whitelabelcomm.com | Washington, United States |
Investor details for Grupongn
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- Complete investor list
- Round participation
- Investor portfolios
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Web traffic of Grupongn
The website of Grupongn (grupongn.com) receives about 28.2K visits a month.
- Monthly visits28.2K
▲ 13.2% vs previous month
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Frequently Asked Questions about Grupongn
Provider of AI-powered contact center software and services. It offers a cloud-based contact center solution (CCaaS) with omnichannel and optichannel capabilities. The platform includes features such as AI-driven agent assistance, real-time translation, predictive dialing, and comprehensive analytics dashboards. Additional offerings encompass agent performance monitoring and quality assurance tools. The software is designed to enhance customer experience and operational efficiency for businesses of all sizes. It adapts to customer needs without requiring specialized programming skills.
Grupongn offers NGNCloudComm, NGNInsights, and NGNShadowCoach.
Grupongn has 1 investor. Key investors include White Label Communications.
Yes. Grupongn was acquired by White Label Communications in July 2025.