HappyOrNot

Tampere, Finland Founded: 2009 • Age: 17 yrs
Cloud-based customer feedback and employee satisfaction survey tool

About HappyOrNot

HappyOrNot is a company based in Tampere (Finland) founded in 2009. HappyOrNot has raised $39.5 million across 5 funding rounds from investors including European Union, Verdane and Northzone. HappyOrNot offers products and services including Smiley Touch, Smiley Digital, and Smiley Terminal. HappyOrNot operates in a competitive market with competitors including SurveyMonkey, Apptentive, Yogi, UNGUESS and Polly, among others.

Key Metrics
  • Total Equity Funding
    $39.5M (USD)

    in 5 rounds

  • Latest Funding Round
    $25M (USD), Series A

    Sep 2019

  • Investors

Products & Services of HappyOrNot

HappyOrNot offers a comprehensive portfolio of products and services, including Smiley Touch, Smiley Digital, and Smiley Terminal.

Smiley Touch
Feedback Tool

Device for instant customer satisfaction ratings in physical locations.

Smiley Digital
Feedback Tool

Digital platform for real-time feedback collection and analysis.

Smiley Terminal
Feedback Tool

Terminal for capturing user feedback on service experiences.

Apps and channels of HappyOrNot

HappyOrNot publishes 2 mobile apps with over 10K+ downloads; its YouTube channel HappyOrNot has 470 subscribers and 30 videos.

HappyOrNot
Google Play Business Everyone Free
Developer: HappyOrNot Ltd
View on Google Play
HappyOrNot Reporting
App Store Business 4+
Developer: HappyOrNot Ltd
View on App Store
HappyOrNot
YouTube 470 subscribers 30 videos Howto & Style
Open channel

Videos from HappyOrNot

The most watched videos on HappyOrNot's YouTube channel, HappyOrNot (470 subscribers). Click a video to play it here.

Foster ongoing growth with in-depth Smiley feedback insights
1.5K views
How to earn customer loyalty in 2025
383 views
Introducing Promo Screen – Turn Feedback into Retention and Revenue
205 views
Customer feedback for operational improvements and revenue growth
133 views

More on HappyOrNot.

Funding Insights of HappyOrNot

HappyOrNot has successfully raised a total of $39.5M across 5 strategic funding rounds. The most recent funding activity was a Series A round of $25 million completed in September 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $39.5M
  • Total Rounds 5
  • Last Round Series A β€” $25M
  • First Round $718,273

    (Jan 2017)

  • Investors Count 5

All 5 funding rounds of HappyOrNot with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Sep 2019$25MSeries A–Verdane
May 2018$800,344Grant––
Oct 2017$14.5MSeries A–Northzone
Mar 2017$726,368Grant––
Jan 2017$718,273Grant––
Valuation history

5 investors in total: 5 institutional.

Investors in HappyOrNot

HappyOrNot has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include European Union, Verdane and Northzone.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Venture capital firm and funds of fund focused on technology-enabled and sustainable companies
–verdane.comOslo, Norway
Early-stage startups are funded by Northzone venture capital.
–northzone.comLondon, United Kingdom
Government agency and accelerator focusing on innovative startups and SMEs
–eicfund.euBrussels, Belgium
Investments are directed toward early-stage tech startups by AirTree.
–airtree.vcSurry Hills, Australia
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability
1958europa.euBrussels, Belgium
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Investor details for HappyOrNot

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of HappyOrNot

33 people are tracked at HappyOrNot (13 in leadership, 1 in board & advisors, 19 in team).

NameRoleGroup
Scott Erickson
VP Global Partnerships and AlliancesLeadership
S. Selin Aydogan
Sales Director, UK&ILeadership
Miika Mäkitalo
CEOLeadership
Heikki Väänänen
Founder & EVP of GrowthLeadership
Markus Heinonen
Director of Business InsightsLeadership
Tomi Suoniemi
Vice President, Engineering and ProductLeadership
Mauno Pasanen
VP Of ProductLeadership
Marko Touhunen
Director product strategyLeadership
Tim Waterton
Chief Revenue Officer (CRO)Leadership
Julia Alexeeva
Marketing DirectorLeadership
Elli Yli-Hemmo
Sales Director-EMEALeadership
Nuudia L.
Director of Revenue OperationsLeadership
Arvi Väänänen
Regional Sales Director, FinlandLeadership
Chase Petrey
Board MemberBoard & advisors
Abdullah Al Moyen
Senior Software EngineerTeam
Dwayne Wilson
Business Development SpecialistTeam
Maria S.
Project ManagerTeam
Olli Laakso
Customer Insights & AnalyticsTeam
Veera Tikkamäki
Software DeveloperTeam
Tomi Fagerlund
Senior Software EngineeringTeam

13 more people are available in the full profile.

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Complete people profiles for HappyOrNot

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of HappyOrNot

3 dated milestones of HappyOrNot across 10 years, from founding to its latest funding, stage changes and deals.

  1. Founded HappyOrNot is founded.
  2. Funding First funding round of $718K.
  3. Funding Latest funding round, Series A, of $25.0M.

Competitors of HappyOrNot

HappyOrNot operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Apptentive, Yogi, UNGUESS and Polly, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
surveymonkey.com1999Palo Alto, United States$694M1,886
A cloud-based platform is utilized for creating customizable surveys.
apptentive.com2011Seattle, United States$14.52M46
In-app feedback tools are offered to app developers.
meetyogi.com2018New York, United States$12.4M–
AI based customer feedback analytics platform in the cloud
unguess.io2015Milan, Italy$15.16M–
Crowd testing, quality optimization, experience, and security solutions are provided.
polly.ai2015San Francisco, United States$8.2M–
Polly is recognized for providing employee engagement tools for hybrid teams.
stellaconnect.com2010New York, United States$48.2M–
Customer feedback and quality management are enabled for experience teams.
servicelovers.com2014Copenhagen, Denmark$956,0195
Provider of Feedback platform for analyzing customer experiences
worthix.com2015San Francisco, United States$21.74M33
AI based survey tool to identify customers influencing factors
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Detailed competitors of HappyOrNot

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of HappyOrNot

The website of HappyOrNot (happy-or-not.com) receives about 22.8K visits a month.

  • Monthly visits
    22.8K

    ▼ 8.6% vs previous month

Similar websites

Websites whose visitors overlap most with HappyOrNot. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
vovici.com
100%
374.4K#99,263View details
wavetec.com
99%
77.1K#474,597View details
getrapl.com
70%
28.7K#659,318View details
google.com
67%
85.8B#1View details
confirmit.com
63%
4.5M#7,821View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 11 similar websites and full traffic analytics for HappyOrNot

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 11 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Latest news on Happyornot

Premium access

Complete news archive for HappyOrNot

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to HappyOrNot

10 companies that operate in the same segment as HappyOrNot (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M––
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Frequently Asked Questions about HappyOrNot

HappyOrNot was founded in 2009 and raised its 1st funding round 8 years after it was founded.

HappyOrNot is headquartered in Tampere, Finland.

HappyOrNot is a funded company, having raised a total of $39.5M across 5 funding rounds to date. The company's 1st funding round was a Grant of $718.27K, raised on Jan 2017.

Founded in 2009 in Tampere, Finland, HappyOrNot operates in the customer experience management sector. Feedback and satisfaction data are gathered via Smiley Terminals or Web Smileys, with responses transferred over a secure cellular network. Terminals can be customized with company branding. Operations include a web-based reporting service and social sharing options for platforms such as Facebook, Twitter, and LinkedIn.

HappyOrNot's top competitors include SurveyMonkey, Yogi and Servicelovers.

HappyOrNot offers Smiley Touch, Smiley Digital, and Smiley Terminal.

HappyOrNot has 5 investors. Key investors include European Union, Verdane, Northzone, EIC Fund, and AirTree.

HappyOrNot operates through Happyornot Ltd.

Yes. HappyOrNot publishes HappyOrNot and 1 more app, with over 10,000 downloads.

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