Helpware

Irvine, United States Founded: 2015 • Age: 11 yrs
Customer experience services are provided by Helpware since 2015.
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About Helpware

Helpware is a company based in Irvine (United States) founded in 2015 by Trenton Hughes and Alex Tereshchenko.. Helpware has completed 2 acquisitions, including Unicsoft and eTeam. Helpware operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.

  • Headquarter Irvine, United States
  • Founders Trenton Hughes, Alex Tereshchenko
  • Sectors
    Business Services
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Business Services → Business Process Outsourcing (BPO)
Business Services → Customer Experience & Marketing Services
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
  • Investors
  • Employee Count
    Employee Count
  • Investments & Acquisitions
    Unicsoft

    & 1 more

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People of Helpware
Headcount 200-500
Employee Profiles 50
Employee Profiles
People
Andrii Katriuk
Customer Service Team Lead
People
Heather Donnelly
Director Of Business Development
People
Renee Hammitt
CFO
People
Arlin Ohmes
CIO

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Funding Insights of Helpware

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investments & Acquisitions by Helpware

Helpware has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Unicsoft and eTeam. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
A suite of IT services solutions is provided.
2005
Recruitment services are provided to businesses by eTeam.
1999
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Helpware

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Helpware Comparisons

Employees
+
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Competitors of Helpware

Helpware operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Provider of end-to-end business process outsourcing services
domain founded_year HQ Location
Cloud-based text analytics and cognitive automation services are provided.
domain founded_year HQ Location
Provider of outsourcing and business services
domain founded_year HQ Location
Business process and technology management services are provided globally.
domain founded_year HQ Location
Provider of customer care and back office support services for multiple sectors
domain founded_year HQ Location
Electricity generation and distribution are provided in eastern India.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about Helpware

When was Helpware founded?

Helpware was founded in 2015.

Where is Helpware located?

Helpware is headquartered in Irvine, United States. It is registered at Irvine, California, United States.

Who is the current CEO of Helpware?

Robert Nash is the current CEO of Helpware.

What does Helpware do?

Helpware was established in 2015 in Irvine, United States, as a provider of customer experience services within the outsourcing sector. Operations are led by co-founders Trenton Hughes and Alex Tereshchenko, alongside CEO Robert Nash. Services encompass customer support and engagement solutions, delivered across multiple geographies to support business interactions. The company maintains a focus on operational efficiency in its domain at helpware.com.

Who are the top competitors of Helpware?

Helpware's top competitors include Quess, Datamatics and TaskUs.

How many acquisitions has Helpware made?

Helpware has made 2 acquisitions, including Unicsoft, and eTeam.

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