About IntouchCX
IntouchCX is a company based in Winnipeg (Canada) founded in 2000.. IntouchCX has completed 2 acquisitions, including Beliveo and WebPurify. IntouchCX offers products and services including Digital CX, Back Office Processing, Trust and Safety, and AI Services.
- Headquarter Winnipeg, Canada
-
Sectors
Business Services
-
Phone
*********
-
Website
*********
-
Social
*********
-
Annual Revenue
-
Net Profit
-
EBITDA
-
Latest Funding Round
-
Investors
-
Employee Count
Employee Count
-
Investments & Acquisitions
Beliveo
& 1 more
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of IntouchCX
IntouchCX offers a comprehensive portfolio of products and services, including Digital CX, Back Office Processing, Trust and Safety, and AI Services. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for omni-channel support and analytics.
Solutions for transaction and revenue management.
Tools for content moderation and fraud prevention.
Services for annotation and model optimization.
Funding Insights of IntouchCX
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by IntouchCX
IntouchCX has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Beliveo and WebPurify. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Customer service provider offering customer support, revenue generation, backoffice, retention, business intelligence, and workforce optimization services
|
2011 | ||||
|
Image and video profanity is filtered via AI-powered API services.
|
2006 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
OVO is recognized as a smart digital payment application.
|
2017 | ||||
|
Bionic investment advisor platform
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 |
Financial Statements - IntouchCX
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Intouchcx Comparisons
Competitors of IntouchCX
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Latest news on Intouchcx
Frequently Asked Questions about IntouchCX
When was IntouchCX founded?
IntouchCX was founded in 2000.
Where is IntouchCX located?
IntouchCX is headquartered in Winnipeg, Canada. It is registered at Winnipeg, Manitoba, Canada.
What does IntouchCX do?
IntouchCX was founded in 2000 in Winnipeg, Canada, and operates in the business process outsourcing sector. Customer support solutions are provided through dedicated agents, advanced technology, and customized strategies. Services encompass customer experience management, digital engagement, and technological integrations for brands across global markets. Operations emphasize efficient handling of inquiries and interactions for various industries.
What products or services does IntouchCX offer?
IntouchCX offers Digital CX, Back Office Processing, Trust and Safety, and AI Services.