About iQor
iQor is a company based in Fort Lauderdale (United States) founded in 1998 was acquired by Mill Point Capital in June 2024. It operates as a B2B. iQor has raised $54.18 million across 2 funding rounds from investors including Guggenheim Investments, HGGC and Mill Point Capital. The company has 1,423 employees as of March 31, 2023. iQor has completed 3 acquisitions, including Asurion, JumpCrew and OP360. iQor offers products and services including Customer Support, Revenue Generation, and Technical Support. iQor operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
- Headquarter Fort Lauderdale, United States
- Employees 1423 as on 31 Mar, 2023
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Sectors
Business ServicesFinancial Services
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Phone
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Website
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Social
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- Legal Name Iqor India Services Private Limited
- Date of Incorporation 30 Sep, 2004
- Jurisdiction New Delhi, Delhi, India
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Annual Revenue
$13.16 M (USD)8.11as on Mar 31, 2023
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Net Profit
$1.73 M (USD)25.95as on Mar 31, 2023
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EBITDA
$1.58 M (USD)-20.7as on Mar 31, 2023
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Total Equity Funding
$54.18 M (USD)
in 2 rounds
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Latest Funding Round
$4.18 M (USD), Series A
Apr 15, 2014
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Investors
Guggenheim Investments
& 3 more
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Employee Count
1423
as on Mar 31, 2023
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Investments & Acquisitions
Asurion
& 2 more
- Acquired by
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Products & Services of iQor
iQor offers a comprehensive portfolio of products and services, including Customer Support, Revenue Generation, and Technical Support.
Offers technical help desk and social media monitoring for brands.
Manages lead generation and consultative sales processes.
Provides expert assistance for complex technical issues.
People of iQor
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Operations Team
51 people
Leadership Team
28 people
Software Development Team
23 people
Finance and Accounting
13 people
Sales and Marketing
11 people
Legal and Compliance
5 people
Data Analysis and Operations Team
5 people
Human Resources and Administration
5 people
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Funding Insights of iQor
iQor has successfully raised a total of $54.18M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $4.18 million completed in April 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in iQor
iQor has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Guggenheim Investments, HGGC and Mill Point Capital.
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Private equity firm focused on middle market investments.
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Mill Point Capital is focused on private equity investments.
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Investor details for iQor
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Investments & Acquisitions by iQor
iQor has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Asurion, JumpCrew and OP360.
Investment portfolio details for iQor
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- Portfolio identities
- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Social media marketing and sales tools for SMBs are provided.
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Offers outsourcing for customer experience, AI, and back office support worldwide.
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Technology protection and cell phone replacement services
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Locked | Locked | 1994 | Locked |
Complete acquisition details for iQor
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- Acquired stakes
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- Domains and locations
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Financial Statements - iQor
Detailed financials for iQor
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- Profit trends
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Iqor Comparisons
Peer comparison for iQor
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Competitors of iQor
iQor operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
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Provider of end-to-end business process outsourcing services
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Cloud-based text analytics and cognitive automation services are provided.
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Provider of outsourcing and business services
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Business process and technology management services are provided globally.
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Provider of customer care and back office support services for multiple sectors
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Electricity generation and distribution are provided in eastern India.
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Detailed competitors of iQor
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Latest news on Iqor
Complete news archive for iQor
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- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about iQor
iQor was founded in 1998 and raised its 1st funding round 7 years after it was founded.
iQor is headquartered in Fort Lauderdale, United States. It is registered at Fort Lauderdale, Florida, United States.
iQor is a funded company, having raised a total of $54.18M across 2 funding rounds to date.
As of Mar 31, 2023, the latest employee count at iQor is 1,423.
Annual revenue of iQor is $13.16M as on Mar 31, 2023.
iQor is a global provider of customer experience business process outsourcing, delivering services like lead generation, technical support, and analytics-driven solutions. They use AI and proprietary tools to enhance customer interactions for clients in sectors such as media, fintech, and retail. Based in Fort Lauderdale, Florida, iQor serves businesses by scaling operations through secure cloud platforms and trained workforces to optimize service delivery and build loyalty.
iQor's top competitors include Quess, Datamatics and TaskUs.
iQor offers Customer Support, Revenue Generation, and Technical Support.
iQor has 4 investors. Key investors include Guggenheim Investments, HGGC, Mill Point Capital, and Starr Investment Holdings.