Konecta

Madrid, Spain Founded: 1999 • Age: 27 yrs Acquired By ICG
Technology solutions for business process outsourcing are provided globally.

About Konecta

Konecta is a company based in Madrid (Spain) founded in 1999 was acquired by ICG in February 2019. It operates as a AI-as-a-Service and Managed Services. Konecta offers products and services including AI & GenAI Services, Customer Experience, Digital Marketing, Employee Experience, and Advisory & Consulting.

  • Headquarter Madrid, Spain
  • Sectors
    Technology
    Business Services
  • Website category Jobs and Career · Jobs and Employment
  • Email
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  • Phone
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  • Website grupokonecta.com
  • Social LinkedIn X YouTube
  • Acquired by ICG (Feb 2019)
  • Legal Name Konecta Group
Key Metrics

Products & Services of Konecta

Konecta offers a comprehensive portfolio of products and services, including AI & GenAI Services, Customer Experience, Digital Marketing, Employee Experience, and Advisory & Consulting.

AI & GenAI Services
Technology Solutions

Support for AI and GenAI journey is provided comprehensively.

Customer Experience
Customer Service

Enhanced customer interactions are delivered through innovative solutions.

Digital Marketing
Marketing

Digital marketing strategies are crafted for optimal brand engagement.

Employee Experience
HR Solutions

Employee engagement solutions are designed for workplace improvement.

Advisory & Consulting
Consulting

Strategic advice is offered for service and technology optimization.

Apps and channels of Konecta

its YouTube channel Konecta has 127 subscribers and 16 videos.

Konecta
YouTube 127 subscribers 16 videos Nonprofits & Activism
Open channel

Videos from Konecta

The most watched videos on Konecta's YouTube channel, Konecta (127 subscribers). Click a video to play it here.

The New Konecta: Feel the Pulse
5.8K views
We are Konecta | Learn about us | Feel the pulse
1.2K views
Konecta Foundation: our 20th anniversary
646 views
Magic Button: Easy-to-deploy co-pilot
642 views

More on Konecta.

Investors in Konecta

Konecta has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include ICG.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
ICG is recognized as a global alternative asset manager.
1989icgam.comLondon, United Kingdom
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Investor details for Konecta

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Konecta

26 people are tracked at Konecta (10 in leadership, 16 in team).

NameRoleGroup
Jesus Vidal Barrio Rivas
CEOLeadership
Enrique García Gullón
General Business DirectorLeadership
Rosa Queipo de Llano Argote
Secretary General of the Board and Chief Legal OfficerLeadership
José María Pacheco Guardiola
PresidentLeadership
Ramón Ros Bigeriego
Director of Corporate Development and Strategic PlanningLeadership
Jesús Vidal Barrio Rivas
CEOLeadership
Mónica Serrano Ceballos
Financial DirectorLeadership
Mariano Castaños Zemborain
CEO, AmericasLeadership
Pablo Díaz - Andreu Sánchez
Chief Of Staff To The Group CEOLeadership
Laurent Volkoff
Head Of Support Methods At Konecta Maroc - Global Ops Community Leader-club 15 PresidentLeadership
Georgina Anabella Zacariaz
Customer Support Operations ManagerTeam
Julián Gómez Cambronero Sánchez Maroto
Team LeaderTeam
Mike Florea
Operations ManagerTeam
Andrianasy Vaniala
Business Unit ManagerTeam
Cambrini Martin
Pre-sales Manager. Southern ConeTeam
Emre Ustaosman
Senior Operations ManagerTeam
Ghassane B.
Operations ManagerTeam
Juan Carlos Baltazar Hernández
Process Manager Latam CentralTeam
John Bilich
Business Development ManagerTeam
Lilian Mazariegos
Procurement ManagerTeam

6 more people are available in the full profile.

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Complete people profiles for Konecta

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Konecta

2 dated milestones of Konecta across 20 years, from founding to its latest funding, stage changes and deals.

  1. Founded Konecta is founded.
  2. Exit Acquired by ICG.

Web traffic of Konecta

The website of Konecta (grupokonecta.com) receives about 164.4K visits a month and ranks #143,230 among all websites worldwide, #1,966 in Jobs and Employment.

  • Monthly visits
    164.4K

    ▲ 0.9% vs previous month

  • Unique visitors
    48.1K

    per month

  • Global rank
    #143,230

    among all websites

  • Category rank
    #1,966

    Jobs and Career · Jobs and Employment

Similar websites

Websites whose visitors overlap most with Konecta. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
infoempleo.com
100%
301.7K#158,052View details
bne.cl
bne.cl
91%
–#39,851–
konecta.com
87%
78.5K#414,023View details
sucurriculum.com
sucurriculum.com
85%
–––
konectados.com.co
konectados.com.co
84%
–––
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
Premium access

All 8 similar websites and full traffic analytics for Konecta

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 8 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Similar companies to Konecta

10 companies that operate in the same segment as Konecta (AI in Customer Support), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Delivers a voice-based AI assistant for customer support.
2017Noida, Uttar Pradesh, IndiaUSD 469.41 KUSD 53.44 K–
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service.
2014Mumbai, Maharashtra, India–USD 995.33 K69
Provides AI and gig workforce solutions for efficient customer support services.
2018Bengaluru, Karnataka, India–USD 7.13 M89
AI-driven customer service solutions are offered to enterprises.
–Shenzhen, Guangdong, ChinaUSD 2.77 M––
Provides AI and human-powered omnichannel customer service solutions for businesses.
2016Bengaluru, Karnataka, India–USD 124.92 K–
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support.
2013Delhi, Delhi, India–––
Delivers AI-powered telecom products, cloud services, and enterprise solutions.
2007Bengaluru, Karnataka, India–USD 1.89 M32
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors.
2010San Jose, California, United States–USD 119.93 K2
Offers call center software, help desk, and lead management for various industries.
1995Delhi, Delhi, India–USD 1.34 M89
Offers communication channels, SMS, voice, and API services to industries.
2016Chennai, Tamil Nadu, India––1
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Frequently Asked Questions about Konecta

Konecta was founded in 1999.

Konecta is headquartered in Madrid, Spain. It is registered at Madrid, Madrid, Spain.

Jesus Vidal Barrio Rivas is the current CEO of Konecta.

Konecta is focused on reshaping customer and employee experiences through innovative AI and GenAI solutions. Services are provided across multiple sectors including automotive, financial, healthcare, public sector, retail, telecoms, and utilities. Comprehensive support is offered for AI journeys, alongside customer experience enhancement, digital marketing, and employee engagement solutions. Advisory and consulting services are also delivered to optimize service design and technology implementation. Operations span various global markets, ensuring tailored solutions for industry-specific challenges.

Konecta offers AI & GenAI Services, Customer Experience, Digital Marketing, Employee Experience, and Advisory & Consulting.

Konecta has 1 investor. Key investors include ICG.

Konecta operates through Konecta Group.

Yes. Konecta was acquired by ICG in February 2019.

The website of Konecta receives about 164 thousand visits a month and ranks #143,230 among all websites worldwide.

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