About Konnect Insights
Konnect Insights is a company based in Mumbai (India) founded in 2011 by Sameer Narkar. It operates as a SaaS, and B2B. The company has 43 employees as of March 31, 2023. Konnect Insights offers products and services including Omni-Channel Ticketing, Social Listening, Konnect AI+, Social Analytics, and Crisis Management. Konnect Insights operates in a competitive market with competitors including Sprinklr, ActiveCampaign, Verint, Affle and Zendesk, among others.
- Headquarter Mumbai, India
- Employees 43 as on 31 Mar, 2023
- Founders Sameer Narkar
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Prudence Analytics And Software Solutions Private Limited
- Date of Incorporation 10 Oct, 2012
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
$1.99 M (USD)48.3as on Mar 31, 2023
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Net Profit
$90.36 K (USD)-65.97as on Mar 31, 2023
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EBITDA
$273.44 K (USD)-38.97as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
43
as on Mar 31, 2023
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Products & Services of Konnect Insights
Konnect Insights offers a comprehensive portfolio of products and services, including Omni-Channel Ticketing, Social Listening, Konnect AI+, Social Analytics, and Crisis Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
System for managing customer tickets across multiple channels efficiently.
Tool to track and analyze social media conversations for insights.
AI feature for faster ticket resolution and intelligent recommendations.
Platform for gaining insights into customer sentiment and behavior.
Tool to identify and mitigate online crises proactively.
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Funding Insights of Konnect Insights
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Konnect Insights
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Konnect Insights
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Konnect Insights Comparisons
Competitors of Konnect Insights
Konnect Insights operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sprinklr, ActiveCampaign, Verint, Affle and Zendesk, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
AI-powered customer experience automation solutions are provided by Verint.
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| domain | founded_year | HQ Location |
Consumer intelligence-driven mobile marketing platform is provided for user acquisition.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Market data is analyzed by AI to generate consumer insights.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Konnect Insights
Frequently Asked Questions about Konnect Insights
When was Konnect Insights founded?
Konnect Insights was founded in 2011.
Where is Konnect Insights located?
Konnect Insights is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Who is the current CEO of Konnect Insights?
Sameer Narkar is the current CEO of Konnect Insights. They have also founded this company.
How many employees does Konnect Insights have?
As of Mar 31, 2023, the latest employee count at Konnect Insights is 43.
What is the annual revenue of Konnect Insights?
Annual revenue of Konnect Insights is $1.99M as on Mar 31, 2023.
What does Konnect Insights do?
Konnect Insights is a SaaS platform that provides AI-driven tools for managing customer interactions across social media, emails, calls, and chats. It unifies data for ticketing, social listening, analytics, and crisis management, helping brands enhance satisfaction and loyalty through seamless integrations and real-time insights. The platform automates workflows and offers features like sentiment analysis and performance dashboards, serving global customer-centric organizations.
Who are the top competitors of Konnect Insights?
Konnect Insights's top competitors include Affle, Zendesk and 4C Insights.
What products or services does Konnect Insights offer?
Konnect Insights offers Omni-Channel Ticketing, Social Listening, Konnect AI+, Social Analytics, and Crisis Management.