About Konnect Insights
Konnect Insights is a company based in Mumbai (India) founded in 2011 by Sameer Narkar. It operates as a SaaS and B2B. The company has 43 employees as of March 31, 2023. Konnect Insights offers products and services including Omni-Channel Ticketing, Social Listening, Konnect AI+, Social Analytics, and Crisis Management. Konnect Insights operates in a competitive market with competitors including Sprinklr, ActiveCampaign, Verint, Affle and Zendesk, among others.
- Headquarter Mumbai, India
- Employees 43 as on 31 Mar, 2023
- Founders Sameer Narkar
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Prudence Analytics And Software Solutions Private Limited
- Date of Incorporation 10 Oct, 2012
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
$1.99 M (USD)48.3as on Mar 31, 2023
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Net Profit
$90.36 K (USD)-65.97as on Mar 31, 2023
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EBITDA
$273.44 K (USD)-38.97as on Mar 31, 2023
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Latest Funding Round
Not available
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Investors
Not available
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Employee Count
43
as on Mar 31, 2023
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Products & Services of Konnect Insights
Konnect Insights offers a comprehensive portfolio of products and services, including Omni-Channel Ticketing, Social Listening, Konnect AI+, Social Analytics, and Crisis Management.
System for managing customer tickets across multiple channels efficiently.
Tool to track and analyze social media conversations for insights.
AI feature for faster ticket resolution and intelligent recommendations.
Platform for gaining insights into customer sentiment and behavior.
Tool to identify and mitigate online crises proactively.
People of Konnect Insights
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Funding Insights of Konnect Insights
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Investments & Acquisitions by Konnect Insights
Investment portfolio details for Konnect Insights
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Financial Statements - Konnect Insights
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Konnect Insights Comparisons
Peer comparison for Konnect Insights
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Competitors of Konnect Insights
Konnect Insights operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sprinklr, ActiveCampaign, Verint, Affle and Zendesk, among others.
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Cloud-based customer experience management software is provided for brands.
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Sales, CRM, and email marketing automation software is provided.
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AI-powered customer experience automation solutions are provided by Verint.
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Consumer intelligence-driven mobile marketing platform is provided for user acquisition.
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Cloud-based customer service platform is offered for business engagement.
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Market data is analyzed by AI to generate consumer insights.
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Latest news on Konnect Insights
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Frequently Asked Questions about Konnect Insights
Konnect Insights was founded in 2011.
Konnect Insights is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Sameer Narkar is the current CEO of Konnect Insights. They have also founded this company.
As of Mar 31, 2023, the latest employee count at Konnect Insights is 43.
Annual revenue of Konnect Insights is $1.99M as on Mar 31, 2023.
Konnect Insights is a SaaS platform that provides AI-driven tools for managing customer interactions across social media, emails, calls, and chats. It unifies data for ticketing, social listening, analytics, and crisis management, helping brands enhance satisfaction and loyalty through seamless integrations and real-time insights. The platform automates workflows and offers features like sentiment analysis and performance dashboards, serving global customer-centric organizations.
Konnect Insights's top competitors include Affle, Zendesk and 4C Insights.
Konnect Insights offers Omni-Channel Ticketing, Social Listening, Konnect AI+, Social Analytics, and Crisis Management.