About LeadDesk
LeadDesk is a company based in Helsinki (Finland). It operates as a SaaS (Software-as-a-Service), and Subscription Services. LeadDesk has completed 1 acquisition, including Dolphin Software Solutions. LeadDesk offers products and services including LeadDesk for Outbound Sales, LeadDesk for Customer Service, AI Chatbot, and Workforce Management.
- Headquarter Helsinki, Finland
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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- Investments & Acquisitions
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Products & Services of LeadDesk
LeadDesk offers a comprehensive portfolio of products and services, including LeadDesk for Outbound Sales, LeadDesk for Customer Service, AI Chatbot, and Workforce Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Outbound sales solution is provided for efficiency improvement.
Omnichannel system is offered for managing customer interactions.
AI chatbot is developed for automated customer support.
Workforce management tools are provided for operational efficiency.
Funding Insights of LeadDesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by LeadDesk
LeadDesk has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Dolphin Software Solutions. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Software development services are provided by Dolphin Software Solutions.
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2000 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - LeadDesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Leaddesk Comparisons
Competitors of LeadDesk
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about LeadDesk
Where is LeadDesk located?
LeadDesk is headquartered in Helsinki, Finland.
What does LeadDesk do?
LeadDesk is established as a provider of cloud-based contact center software, focusing on solutions for outbound sales and customer service. Operations are supported across various industries including finance, banking, energy, utilities, public sector, media, telecoms, and healthcare. Scalable tools are offered for SMEs and enterprises, ensuring compliance and high-quality audio with 99.95 uptime. Integration with platforms like Salesforce, Zendesk, and HubSpot is facilitated. Services are extended to multiple European countries with a strong emphasis on data security and local regulation compliance.
What products or services does LeadDesk offer?
LeadDesk offers LeadDesk for Outbound Sales, LeadDesk for Customer Service, AI Chatbot, and Workforce Management.
How many acquisitions has LeadDesk made?
LeadDesk has made 1 acquisition, including Dolphin Software Solutions.
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