About LucidCX
LucidCX is a Business Services company based in Bristol (United Kingdom) founded in 2004, and was acquired by BrightStar in January 2021. Customer experience and call center services are provided by LucidCX. Its chief executive, as recorded, is Jim Beattie. Its focus areas include Customer Experience Services and Contact center Outsourcing.
Company details
LucidCX was established in 2004 in Bristol, United Kingdom, as a provider of customer experience and call center services. Operations are centered on outsourcing solutions for contact centers, including support and management functions. The company serves various sectors through its domain at lucidcx.com. Key leadership includes Jim Beattie as CEO and Bill Turner as CTO and owner, with focus maintained on UK-based delivery.
- Headquarters Bristol, United Kingdom
- Stage Acquired
- SectorsBusiness Services
- Website lucidcx.com
- Social LinkedIn X
- Acquired by BrightStar (Jan 2021)
- Investors
- Acquired byBrightStar
(Jan 2021)
Investors in LucidCX
LucidCX has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Likewize.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Tech solutions are provided for device protection and support. | brightstar.com |
Investor details for LucidCX
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People of LucidCX
2 people are tracked at LucidCX (2 in leadership).
| Name | Role | Group |
|---|---|---|
Bill Turner | CTO & Owner | Leadership |
Jim Beattie | CEO | Leadership |
Complete people profiles for LucidCX
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Timeline of LucidCX
2 dated milestones of LucidCX across 17 years, from founding to its latest funding, stage changes and deals.
- Founded LucidCX is founded.
- Exit Acquired by BrightStar.
Web traffic of LucidCX
Websites that share an audience with LucidCX (lucidcx.com).
Websites whose visitors overlap most with LucidCX. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| rhetorik.com | 100% | 2.6K | #7,276,783 | View details |
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Related news about Lucidcx
Complete news archive for LucidCX
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Frequently Asked Questions about LucidCX
LucidCX was founded in 2004.
LucidCX is headquartered in Bristol, United Kingdom. It is registered at Bristol, England, United Kingdom.
Jim Beattie is the CEO of LucidCX, as recorded in our data.
LucidCX was established in 2004 in Bristol, United Kingdom, as a provider of customer experience and call center services. Operations are centered on outsourcing solutions for contact centers, including support and management functions. The company serves various sectors through its domain at lucidcx.com. Key leadership includes Jim Beattie as CEO and Bill Turner as CTO and owner, with focus maintained on UK-based delivery.
LucidCX has 1 investor. Key investors include Likewize.
Yes. LucidCX was acquired by BrightStar in January 2021.

