About Member Loyalty Group
Member Loyalty Group is a company based in Chicago (United States) founded in 2008. It operates as a B2B, and SaaS. Member Loyalty Group offers products and services including Member Feedback Platform, Benchmarks, Voice of Member, Voice of the Employee, and Speech Analytics. Member Loyalty Group operates in a competitive market with competitors including Ent Credit Union, Kinecta Federal Credit Union, VyStar Credit Union, Credit Union of Colorado and Bellco, among others.
- Headquarter Chicago, United States
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Technology
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Products & Services of Member Loyalty Group
Member Loyalty Group offers a comprehensive portfolio of products and services, including Member Feedback Platform, Benchmarks, Voice of Member, Voice of the Employee, and Speech Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for measuring and managing member feedback in credit unions.
Service providing loyalty program performance comparisons.
Tool to collect and analyze member opinions and experiences.
System for gathering employee feedback on operations.
Software to analyze speech data for customer interactions.
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Funding Insights of Member Loyalty Group
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investments & Acquisitions by Member Loyalty Group
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Member Loyalty Group
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Member Loyalty Group Comparisons
Competitors of Member Loyalty Group
Member Loyalty Group operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Ent Credit Union, Kinecta Federal Credit Union, VyStar Credit Union, Credit Union of Colorado and Bellco, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Provides checking accounts, loans, credit cards, and financial education services.
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Offers financial services including checking, savings, loans, and credit cards for members.
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Credit Union
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| domain | founded_year | HQ Location |
Provides banking, loans, savings, and digital services to members in Colorado.
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Urban credit union
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| domain | founded_year | HQ Location |
Operates as an urban credit union providing financial products to community members.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Member Loyalty Group
When was Member Loyalty Group founded?
Member Loyalty Group was founded in 2008.
Where is Member Loyalty Group located?
Member Loyalty Group is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
What does Member Loyalty Group do?
Member Loyalty Group delivers software and services to help credit unions measure, manage, and act on member feedback using platforms powered by Medallia. They provide tools like benchmarks, voice of member, and speech analytics to improve customer experiences. Based in Vernon Hills, Illinois, USA, they support clients with dedicated teams for data-driven loyalty enhancements and operational insights.
Who are the top competitors of Member Loyalty Group?
Member Loyalty Group's top competitors include VyStar Credit Union, Bellco and Ent Credit Union.
What products or services does Member Loyalty Group offer?
Member Loyalty Group offers Member Feedback Platform, Benchmarks, Voice of Member, Voice of the Employee, and Speech Analytics.