About Message Direct
Message Direct is a Business Services company based in Wilmslow (United Kingdom) founded in 1994, and was acquired by LDC in December 2023. A UK-based call answering service for small businesses is provided. It operates on a Managed Services and Subscription Services model. Message Direct offers products and services including Telephone Answering Service, Virtual Receptionist, Outsourced Call Centre, and Virtual Office. Its focus areas include Call Center Services and Telephone Answering.
Company details
Message Direct, established in 1994, is recognized as a leading UK call answering service. Services are offered 247, including telephone answering, virtual receptionist, and outsourced call centre operations. Support is provided across various industries such as healthcare, IT, property, and trades. Flexible and scalable solutions are tailored for businesses of all sizes. Cost-effective alternatives to in-house receptionists are ensured, with personalized customer interaction emphasized. A reputation for quality has been built over 30 years of operation.
- Headquarters Wilmslow, United Kingdom
- Stage Acquired
- SectorsBusiness Services
- Emailβ’β’β’β’β’β’β’β’
- Phoneβ’β’β’β’ β’β’β’β’
- Website message-direct.co.uk
- Social LinkedIn X Facebook
- Acquired by LDC (Dec 2023)
Products & Services of Message Direct
Message Direct offers a comprehensive portfolio of products and services, including Telephone Answering Service, Virtual Receptionist, Outsourced Call Centre, and Virtual Office.
Personalized 24/7 call answering for all business sizes.
Bespoke service with call transfers and appointment booking.
Scalable 24/7 call centre operations for businesses.
Flexible office space and mail forwarding services offered.
Investors in Message Direct
Message Direct has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include LDC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity investments are focused on multiple sectors for growth. | 1981 | ldc.co.uk | London, United Kingdom |
Investor details for Message Direct
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- Complete investor list
- Round participation
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People of Message Direct
5 people are tracked at Message Direct (3 in leadership, 2 in team).
| Name | Role | Group |
|---|---|---|
Nathian Carnall | Chief Operating Officer | Leadership |
Katrina J. | Chief People Officer | Leadership |
Colin John Clark | CEO | Leadership |
Jim Harding | Call Centre | Team |
Zoe White | Sales Manager | Team |
Complete people profiles for Message Direct
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- Team structure
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Timeline of Message Direct
2 dated milestones of Message Direct across 29 years, from founding to its latest funding, stage changes and deals.
- Founded Message Direct is founded.
- Exit Acquired by LDC.
Web traffic of Message Direct
Websites that share an audience with Message Direct (message-direct.co.uk).
Websites whose visitors overlap most with Message Direct. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
answerconnect.co.uk | answerconnect.co.uk | 100% | #3,145,783 | β | |
smartlink.com.au | smartlink.com.au | 94% | #8,123,496 | β | |
| supportyourapp.com | 64% | 78.4K | #487,513 | View details | |
justcall.io | justcall.io | 56% | #68,008 | β | |
newofficeeurope.com | newofficeeurope.com | 31% | #8,764,570 | β | |
| β’β’β’β’β’β’β’β’β’β’ | β’β’β’β’β’β’.com | β’β’% | β’.β’M | #β’β’β’β’β’ | β |
All 6 similar websites and full traffic analytics for Message Direct
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- 6 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
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Related news about Message Direct
Complete news archive for Message Direct
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Frequently Asked Questions about Message Direct
Message Direct was founded in 1994.
Message Direct is headquartered in Wilmslow, United Kingdom. It is registered at Wilmslow, Cheshire, United Kingdom.
Message Direct, established in 1994, is recognized as a leading UK call answering service. Services are offered 247, including telephone answering, virtual receptionist, and outsourced call centre operations. Support is provided across various industries such as healthcare, IT, property, and trades. Flexible and scalable solutions are tailored for businesses of all sizes. Cost-effective alternatives to in-house receptionists are ensured, with personalized customer interaction emphasized. A reputation for quality has been built over 30 years of operation.
Message Direct offers Telephone Answering Service, Virtual Receptionist, Outsourced Call Centre, and Virtual Office.
Message Direct has 1 investor. Key investors include LDC.
Yes. Message Direct was acquired by LDC in December 2023.

