Mplus Group

Zagreb, Croatia Founded: 2007 • Age: 19 yrs
Provider of BPO, customer experience, and consulting services

About Mplus Group

Mplus Group is a Business Services company based in Zagreb (Croatia) founded in 2007. Provider of BPO, customer experience, and consulting services. Mplus Group has raised $65.67 million across 1 funding round from investors including EBRD. Mplus Group has completed 3 acquisitions, including Business Integrator, CMC & COMPANY and Conectart. Its website mplusgroup.eu draws about 11 thousand monthly visits. Mplus Group offers products and services including AI-powered BPO Platform and Consultancy Services. Its focus areas include BPO Services and Horizontal. Its legal entity is M Plus Croatia d.o.o.

Company details

Mplus Group was established in 2007 and is headquartered in Zagreb, Croatia. Business process outsourcing, customer experience management, and consulting services are provided to clients across various sectors. Operations are centered in Europe, with a focus on streamlining processes and enhancing service delivery. The company supports organizations through tailored solutions in outsourcing and advisory roles, drawing on over a decade of regional expertise.

Key Metrics
  • Total Equity Funding
    $65.67M (USD)

    in 1 rounds

  • Latest Funding Round
    $65.67M (USD), Series C

    Nov 2023

  • Investors
  • Investments & Acquisitions

Products & Services of Mplus Group

Mplus Group offers a comprehensive portfolio of products and services, including AI-powered BPO Platform and Consultancy Services.

AI-powered BPO Platform
Customer Service Technology

Handles voice, chat, and email interactions for efficient customer support.

Consultancy Services
IT Consultancy

Provides advice on technology integration and process optimization.

Apps and channels of Mplus Group

its YouTube channel Mplus has 78 subscribers and 16 videos.

Mplus
YouTube 78 subscribers 16 videos Science & Technology
Open channel

Videos from Mplus Group

The most watched videos on Mplus Group's YouTube channel, Mplus (78 subscribers). Click a video to play it here.

Mplus BiH - the place where excellence meets innovation
58.3K views
Buzzeasy by Mplus: Revolutionizing the Contact Center Experience
29.1K views
M+ Rebrand
13.7K views
Welcome to Mplus
223 views

More on Mplus.

Funding Insights of Mplus Group

Mplus Group has successfully raised a total of $65.67M through 1 strategic funding round. The most recent funding activity was a Series C round of $65.67 million completed in November 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $65.67M
  • Total Rounds 1
  • Last Round Series C β€” $65.67M
  • First Round $65.67M

    (Nov 2023)

  • Investors Count 1

All 1 funding rounds of Mplus Group with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Nov 2023$65.67MSeries C–EBRD
–
Valuation history

1 investors in total: 1 institutional.

Investors in Mplus Group

Mplus Group has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include EBRD.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Corporate advisory services are provided across multiple sectors.
1991ebrd.comLondon, United Kingdom
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Investor details for Mplus Group

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Mplus Group

2 people are tracked at Mplus Group (1 in leadership, 1 in team).

NameRoleGroup
Darko Horvat
President Of Management BoardLeadership
Hrvoje Mamić
Controlling ManagerTeam
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Complete people profiles for Mplus Group

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

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Investments & Acquisitions by Mplus Group

Mplus Group has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Business Integrator, CMC & COMPANY and Conectart.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Marketing consulting and BPO services are provided by Conectart.
conectart.czPrague, Czech Republic2016Apr 2025β€’β€’β€’β€’
Business processes are managed for public sector organizations and institutions.
integrator.bizBeograd, Serbia2021Mar 2023β€’β€’β€’β€’
Management consultancy services including HR advisory and training are offered.
cmc.com.trSisli, Turkey2022Jun 2020β€’β€’β€’β€’
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Complete acquisition details for Mplus Group

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of Mplus Group

5 dated milestones of Mplus Group across 18 years, from founding to its latest funding, stage changes and deals.

  1. Founded Mplus Group is founded.
  2. Acquisition Acquires CMC & COMPANY.
  3. Acquisition Acquires Business Integrator.
  4. Funding First funding round of $65.7M.
  5. Acquisition Acquires Conectart.

Web traffic of Mplus Group

The website of Mplus Group (mplusgroup.eu) receives about 10.6K visits a month.

  • Monthly visits
    10.6K

    ▲ 11.4% vs previous month

Similar websites

Websites whose visitors overlap most with Mplus Group. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
talentlyft.com
60%
328K#174,635View details
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Related news about Mplus Group

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Complete news archive for Mplus Group

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Frequently Asked Questions about Mplus Group

Mplus Group was founded in 2007 and raised its 1st funding round 16 years after it was founded.

Mplus Group is headquartered in Zagreb, Croatia.

Mplus Group is a funded company, having raised a total of $65.67M across 1 funding round to date. The company's 1st funding round was a Series C of $65.67M, raised on Nov 2023.

Mplus Group was established in 2007 and is headquartered in Zagreb, Croatia. Business process outsourcing, customer experience management, and consulting services are provided to clients across various sectors. Operations are centered in Europe, with a focus on streamlining processes and enhancing service delivery. The company supports organizations through tailored solutions in outsourcing and advisory roles, drawing on over a decade of regional expertise.

Mplus Group offers AI-powered BPO Platform and Consultancy Services.

Mplus Group has made 3 acquisitions, including Business Integrator, CMC & COMPANY, and Conectart.

Mplus Group has 1 investor. Key investors include EBRD.

Mplus Group operates through M Plus Croatia D.O.O..

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