Mplus Group

Zagreb, Croatia Founded: 2007 • Age: 19 yrs
Provider of BPO, customer experience, and consulting services
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About Mplus Group

Mplus Group is a company based in Zagreb (Croatia) founded in 2007.. Mplus Group has raised $65.67 million across 1 funding round from investors including EBRD. Mplus Group has completed 3 acquisitions, including Business Integrator, CMC & COMPANY and Conectart. Mplus Group offers products and services including AI-powered BPO Platform and Consultancy Services. Mplus Group operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.

  • Headquarter Zagreb, Croatia
  • Sectors
    Business Services
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name M Plus Croatia D.O.O.
Operational Areas
Business Services → Business Process Outsourcing (BPO)
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $65.67 M (USD)

    in 1 rounds

  • Latest Funding Round
    $65.67 M (USD), Series C

    Nov 28, 2023

  • Investors
  • Employee Count
    Employee Count
  • Investments & Acquisitions
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Products & Services of Mplus Group

Mplus Group offers a comprehensive portfolio of products and services, including AI-powered BPO Platform and Consultancy Services. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Handles voice, chat, and email interactions for efficient customer support.

Provides advice on technology integration and process optimization.

People of Mplus Group
Headcount 1000-5000
Employee Profiles 2
Employee Profiles
People
Hrvoje Mamić
Controlling Manager

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Teams

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Funding Insights of Mplus Group

Mplus Group has successfully raised a total of $65.67M through 1 strategic funding round. The most recent funding activity was a Series C round of $65.67 million completed in November 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Series C — $65.7M
  • First Round

    (28 Nov 2023)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Nov, 2023 Amount Series C - Mplus Group Valuation EBRD
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Mplus Group

Mplus Group has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include EBRD. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Corporate advisory services are provided across multiple sectors.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Mplus Group

Mplus Group has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Business Integrator, CMC & COMPANY and Conectart. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Management consultancy services including HR advisory and training are offered.
2022
Business processes are managed for public sector organizations and institutions.
2021
Marketing consulting and BPO services are provided by Conectart.
2016
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Mplus Group

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Mplus Group Comparisons

Employees
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Competitors of Mplus Group

Mplus Group operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Provider of end-to-end business process outsourcing services
domain founded_year HQ Location
Cloud-based text analytics and cognitive automation services are provided.
domain founded_year HQ Location
Provider of outsourcing and business services
domain founded_year HQ Location
Business process and technology management services are provided globally.
domain founded_year HQ Location
Provider of customer care and back office support services for multiple sectors
domain founded_year HQ Location
Electricity generation and distribution are provided in eastern India.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Mplus Group

Frequently Asked Questions about Mplus Group

When was Mplus Group founded?

Mplus Group was founded in 2007 and raised its 1st funding round 16 years after it was founded.

Where is Mplus Group located?

Mplus Group is headquartered in Zagreb, Croatia.

Is Mplus Group a funded company?

Mplus Group is a funded company, having raised a total of $65.67M across 1 funding round to date. The company's 1st funding round was a Series C of $65.67M, raised on Nov 28, 2023.

What does Mplus Group do?

Mplus Group was established in 2007 and is headquartered in Zagreb, Croatia. Business process outsourcing, customer experience management, and consulting services are provided to clients across various sectors. Operations are centered in Europe, with a focus on streamlining processes and enhancing service delivery. The company supports organizations through tailored solutions in outsourcing and advisory roles, drawing on over a decade of regional expertise.

Who are the top competitors of Mplus Group?

Mplus Group's top competitors include Quess, Datamatics and TaskUs.

What products or services does Mplus Group offer?

Mplus Group offers AI-powered BPO Platform and Consultancy Services.

How many acquisitions has Mplus Group made?

Mplus Group has made 3 acquisitions, including Business Integrator, CMC & COMPANY, and Conectart.

Who are Mplus Group's investors?

Mplus Group has 1 investor. Key investors include EBRD.

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