About Mplus Group
Mplus Group is a company based in Zagreb (Croatia) founded in 2007.. Mplus Group has raised $65.67 million across 1 funding round from investors including EBRD. Mplus Group has completed 3 acquisitions, including Business Integrator, CMC & COMPANY and Conectart. Mplus Group offers products and services including AI-powered BPO Platform and Consultancy Services. Mplus Group operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
- Headquarter Zagreb, Croatia
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Sectors
Business Services
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Phone
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Website
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Social
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- Legal Name M Plus Croatia D.O.O.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$65.67 M (USD)
in 1 rounds
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Latest Funding Round
$65.67 M (USD), Series C
Nov 28, 2023
- Investors
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Employee Count
Employee Count
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Investments & Acquisitions
Business Integrator
& 2 more
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Products & Services of Mplus Group
Mplus Group offers a comprehensive portfolio of products and services, including AI-powered BPO Platform and Consultancy Services. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Handles voice, chat, and email interactions for efficient customer support.
Provides advice on technology integration and process optimization.
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Funding Insights of Mplus Group
Mplus Group has successfully raised a total of $65.67M through 1 strategic funding round. The most recent funding activity was a Series C round of $65.67 million completed in November 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series C — $65.7M
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First Round
First Round
(28 Nov 2023)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Nov, 2023 | Amount | Series C - Mplus Group | Valuation | EBRD |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Mplus Group
Mplus Group has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include EBRD. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Corporate advisory services are provided across multiple sectors.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Mplus Group
Mplus Group has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Business Integrator, CMC & COMPANY and Conectart. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Management consultancy services including HR advisory and training are offered.
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2022 | ||||
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Business processes are managed for public sector organizations and institutions.
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2021 | ||||
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Marketing consulting and BPO services are provided by Conectart.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Mplus Group
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Mplus Group Comparisons
Competitors of Mplus Group
Mplus Group operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| domain | founded_year | HQ Location |
Electricity generation and distribution are provided in eastern India.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Mplus Group
Frequently Asked Questions about Mplus Group
When was Mplus Group founded?
Mplus Group was founded in 2007 and raised its 1st funding round 16 years after it was founded.
Where is Mplus Group located?
Mplus Group is headquartered in Zagreb, Croatia.
Is Mplus Group a funded company?
Mplus Group is a funded company, having raised a total of $65.67M across 1 funding round to date. The company's 1st funding round was a Series C of $65.67M, raised on Nov 28, 2023.
What does Mplus Group do?
Mplus Group was established in 2007 and is headquartered in Zagreb, Croatia. Business process outsourcing, customer experience management, and consulting services are provided to clients across various sectors. Operations are centered in Europe, with a focus on streamlining processes and enhancing service delivery. The company supports organizations through tailored solutions in outsourcing and advisory roles, drawing on over a decade of regional expertise.
Who are the top competitors of Mplus Group?
Mplus Group's top competitors include Quess, Datamatics and TaskUs.
What products or services does Mplus Group offer?
Mplus Group offers AI-powered BPO Platform and Consultancy Services.
How many acquisitions has Mplus Group made?
Mplus Group has made 3 acquisitions, including Business Integrator, CMC & COMPANY, and Conectart.
Who are Mplus Group's investors?
Mplus Group has 1 investor. Key investors include EBRD.