About Octocom
Octocom is a company. It operates as a SaaS, and B2B. Octocom offers products and services including Customer Support AI, Product Recommendations, and Intelligent Upselling.
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Technology
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- Legal Name Octocom Ltd
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Annual Revenue
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Products & Services of Octocom
Octocom offers a comprehensive portfolio of products and services, including Customer Support AI, Product Recommendations, and Intelligent Upselling. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates handling of support tickets and inquiries for e-commerce.
Offers AI-based suggestions to help customers select products.
Delivers personalized upselling messages based on user actions.
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Funding Insights of Octocom
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Octocom
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Octocom
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Octocom Comparisons
Competitors of Octocom
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Octocom
What does Octocom do?
Octocom is an AI-first platform that automates customer support for e-commerce brands by handling inquiries, providing product recommendations, and enabling upselling. It integrates with help desks like Zendesk and e-commerce systems for seamless operations. Based in London, United Kingdom, it helps businesses reduce costs and improve satisfaction through 247 AI assistance and smart analytics.
What products or services does Octocom offer?
Octocom offers Customer Support AI, Product Recommendations, and Intelligent Upselling.