Onion Insights

Founded: 2009 • Age: 17 yrs
Customer experience measurement and consulting services focused on business improvement in India.

About Onion Insights

Onion Insights is a Travel & Hospitality company founded in 2009. Customer experience measurement and consulting services focused on business improvement in India. It operates in the Travel & Hospitality and Consumer sectors. Its Indian entity Onion Insights Private Limited reported revenue of β‚Ή4.96 Cr. Onion Insights offers products and services including Customer Experience Consulting and Mystery Auditing. Its focus areas include Service Industry, Consulting, Customer Experience and Mystery Shopping.

Company details

It is observed that Onion Insights supports the creation, maintenance, and delivery of exemplary customer experiences by illuminating key business stories. The firm consults on methods and measures aspects of customer interactions, ultimately fostering customer excellence and profitability. Endorsements from partners, such as a leading fashion company and VFS Global, highlight the programs value in providing customized, high-quality insights and aiding decision-making processes. This approach ensures responsive support and robust scalability in service delivery.

Key Metrics
  • Indian entity revenue
    ₹4.96 Cr

    FY 2025 · +8% YoY

  • Indian entity net profit
    ₹3.8 Lakh

    FY 2025 · 1% margin

  • Indian entity EBITDA
    ₹16.4 Lakh

    FY 2025 · 3% margin

Products & Services of Onion Insights

Onion Insights offers a comprehensive portfolio of products and services, including Customer Experience Consulting and Mystery Auditing.

Customer Experience Consulting
Consulting Services

Consulting is provided to create and maintain exemplary customer experiences by identifying key business stories

Mystery Auditing
Measurement Services

Auditing is conducted to measure customer interactions and deliver insights that support business improvements

Board of directors of Onion Insights Private Limited (Onion Insights)

Onion Insights Private Limited is the primary company behind Onion Insights. The board of Onion Insights Private Limited currently have 2 directors; the longest-serving is Bhairavi Mukund Sagar, appointed in 2009. 4 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Bhairavi Mukund Sagar
DIN 01907581
Director19 Sep 200917 yrs 1 moOnion Insights Private Limited
Jaidev Singh Rathore
DIN 07592067
Director09 Apr 20188 yrs 6 moOnion Insights Private Limited

Financials of Onion Insights

Figures of Onion Insights Private Limited, the primary company behind Onion Insights, for FY 2025. Revenue was ₹4.96 Cr (+8% year on year). Net profit was ₹3.8 Lakh (1% margin). EBITDA was ₹16.4 Lakh (3% margin). Revenue has grown at a compounded annual rate of +50% over three years and +11% over five years.

  • ₹4.96 CrRevenue · FY 2025 · +8% YoY
  • ₹3.8 LakhNet profit · 1% margin
  • ₹16.4 LakhEBITDA · 3% margin
  • ₹1 LakhPaid-up capital
  • +50%Revenue CAGR, 3 years
  • +11%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Onion Insights Private Limited are on its company page.

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Frequently Asked Questions about Onion Insights

Onion Insights was founded in 2009.

The primary company behind Onion Insights, Onion Insights Private Limited, reported revenue of β‚Ή4.96 Cr for FY 2025, up 8% year on year.

It is observed that Onion Insights supports the creation, maintenance, and delivery of exemplary customer experiences by illuminating key business stories. The firm consults on methods and measures aspects of customer interactions, ultimately fostering customer excellence and profitability. Endorsements from partners, such as a leading fashion company and VFS Global, highlight the programs value in providing customized, high-quality insights and aiding decision-making processes. This approach ensures responsive support and robust scalability in service delivery.

Onion Insights offers Customer Experience Consulting and Mystery Auditing.

Onion Insights operates through Onion Insights Private Limited.

The legal entities of Onion Insights currently have 2 directors, including Bhairavi Mukund Sagar, Jaidev Singh Rathore.

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