About Patients Know Best
Patients Know Best is a company based in Cambridge (United Kingdom) founded in 2008 by Ian Bastow and Mohammad Al-Ubaydli.. Patients Know Best has raised $22.6 million across 11 funding rounds from investors including Omron, Seedcamp and Harbert Management. Patients Know Best offers products and services including Health Record Platform, Care Plans Feature, and Messaging Service. Patients Know Best operates in a competitive market with competitors including Genomics, Assurecare, ZeOmega, Cricket Health and ApolloMed, among others.
- Headquarter Cambridge, United Kingdom
- Founders Ian Bastow, Mohammad Al-Ubaydli
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Sectors
Healthcare
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Patients Know Best Limited
- Date of Incorporation 28 Feb, 2008
- Jurisdiction CAMBRIDGE
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$22.6 M (USD)
in 11 rounds
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Latest Funding Round
$6.06 M (USD), Series B
Aug 28, 2025
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Investors
Omron
& 5 more
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Employee Count
Employee Count
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Products & Services of Patients Know Best
Patients Know Best offers a comprehensive portfolio of products and services, including Health Record Platform, Care Plans Feature, and Messaging Service. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for managing and sharing personal health records securely
Tool for accessing and updating personalized care plans online
Service for exchanging messages with healthcare professionals
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Funding Insights of Patients Know Best
Patients Know Best has successfully raised a total of $22.6M across 11 strategic funding rounds. The most recent funding activity was a Series B round of $6.06 million completed in August 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 11
- Last Round Series B — $6.1M
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First Round
First Round
(26 Sep 2009)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug, 2025 | Amount | Series B - Patients Know Best | Valuation |
investors |
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| Nov, 2023 | Amount | Series C - Patients Know Best | Valuation |
investors |
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| Oct, 2021 | Amount | Series C - Patients Know Best | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Patients Know Best
Patients Know Best has secured backing from 6 investors, including venture fund and institutional investors. Prominent investors backing the company include Omron, Seedcamp and Harbert Management. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Infrastructure, hedge, private equity, and debt fund focused on multiple sectors
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Founded Year | Domain | Location | |
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Multistage venture capital investments are focused on technology sectors.
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Founded Year | Domain | Location | |
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Maxfield Capital is engaged in venture capital investments for technology companies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Patients Know Best
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Patients Know Best
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Patients Know Best Comparisons
Competitors of Patients Know Best
Patients Know Best operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genomics, Assurecare, ZeOmega, Cricket Health and ApolloMed, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Genomic risk assessment and prevention platform is provided.
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| domain | founded_year | HQ Location |
Digital population health management is provided for healthcare professionals.
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| domain | founded_year | HQ Location |
Population health management software is provided to payers and providers.
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| domain | founded_year | HQ Location |
High-risk patients are identified through advanced analytics for kidney care.
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| domain | founded_year | HQ Location |
Health ecosystem participants are connected and provider support is integrated.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Patients Know Best
Frequently Asked Questions about Patients Know Best
When was Patients Know Best founded?
Patients Know Best was founded in 2008 and raised its 1st funding round 1 year after it was founded.
Where is Patients Know Best located?
Patients Know Best is headquartered in Cambridge, United Kingdom. It is registered at Cambridge, Cambridgeshire, United Kingdom.
Who is the current CEO of Patients Know Best?
Mohammad Al-Ubaydli is the current CEO of Patients Know Best. They have also founded this company.
Is Patients Know Best a funded company?
Patients Know Best is a funded company, having raised a total of $22.6M across 11 funding rounds to date. The company's 1st funding round was a Series C of $4.67M, raised on Sep 26, 2009.
What does Patients Know Best do?
Provider of personal health records management software for healthcare organizations. It allows patients to access their health information, communicate with healthcare professionals, and manage their care plans. It also, help health and social care providers bring together patient data, along with the patients own data, creating one Personal Health Record for the patient.
Who are the top competitors of Patients Know Best?
Patients Know Best's top competitors include HiLabs, Assurecare and ZeOmega.
What products or services does Patients Know Best offer?
Patients Know Best offers Health Record Platform, Care Plans Feature, and Messaging Service.
Who are Patients Know Best's investors?
Patients Know Best has 6 investors. Key investors include Omron, Seedcamp, Harbert Management, European Union, and Balderton Capital.
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