About PerfectServe
PerfectServe is a company based in Knoxville (United States) founded in 2000 was acquired by K1 Investment Management in September 2018.. PerfectServe has raised $32.9 million across 3 funding rounds from investors including Ares Capital Corporation, Indiana University Health and Piper Jaffray. PerfectServe has completed 4 acquisitions, including AnesthesiaGo, CareWire and Lightning Bolt. PerfectServe offers products and services including Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement. PerfectServe operates in a competitive market with competitors including Klara, Pulsara, Siilo, Allm and Forcura, among others.
- Headquarter Knoxville, United States
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Sectors
Healthcare
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Phone
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Website
*********
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Social
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- Legal Name Perfectserve, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$32.9 M (USD)
in 3 rounds
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Latest Funding Round
$21 M (USD), Series D
Sep 30, 2015
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Investors
Ares Capital Corporation
& 8 more
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Employee Count
Employee Count
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Investments & Acquisitions
AnesthesiaGo
& 3 more
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Acquired by
K1 Investment Management
(Sep 17, 2018)
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Products & Services of PerfectServe
PerfectServe offers a comprehensive portfolio of products and services, including Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for secure messaging and team coordination in healthcare.
Service for routing calls and messages to clinicians accurately.
Tool for generating equitable and efficient staff schedules.
Console for managing calls and reducing operator burdens.
Platform for automated reminders and virtual visits with patients.
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Funding Insights of PerfectServe
PerfectServe has successfully raised a total of $32.9M across 3 strategic funding rounds. The most recent funding activity was a Series D round of $21 million completed in September 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series D — $21.0M
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First Round
First Round
(28 Sep 2000)
- Investors Count 8
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep, 2015 | Amount | Series D - PerfectServe | Valuation |
investors |
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| Feb, 2012 | Amount | Series C - PerfectServe | Valuation |
investors |
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| Sep, 2000 | Amount | Series A - PerfectServe | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in PerfectServe
PerfectServe has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Ares Capital Corporation, Indiana University Health and Piper Jaffray. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early & Growth stage life sciences & tech focused VC firm investing primarily in the US
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Founded Year | Domain | Location | |
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Founded Year | Domain | Location | |
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Private equity and debt investments are managed for businesses.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by PerfectServe
PerfectServe has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include AnesthesiaGo, CareWire and Lightning Bolt. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Digital case scheduling for anesthesiologists
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2020 | ||||
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HIPAA-compliant secure messaging is delivered for healthcare communications.
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2012 | ||||
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Personalized texting for patients about care plans, instructions etc. from care providers
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2011 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - PerfectServe
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Perfectserve Comparisons
Competitors of PerfectServe
PerfectServe operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Klara, Pulsara, Siilo, Allm and Forcura, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Communication app for medical teams, patients, and providers is facilitated.
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| domain | founded_year | HQ Location |
An app for real-time interaction between the field and between hospital staff
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| domain | founded_year | HQ Location |
Secure messaging is facilitated for medical professionals via mobile app.
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| domain | founded_year | HQ Location |
Healthcare technologies and real-time communications platforms are provided.
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| domain | founded_year | HQ Location |
Healthcare coordination and interoperability software solutions are developed.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Perfectserve
Frequently Asked Questions about PerfectServe
When was PerfectServe founded?
PerfectServe was founded in 2000.
Where is PerfectServe located?
PerfectServe is headquartered in Knoxville, United States. It is registered at Knoxville, Tennessee, United States.
Is PerfectServe a funded company?
PerfectServe is a funded company, having raised a total of $32.9M across 3 funding rounds to date. The company's 1st funding round was a Series A of $1M, raised on Sep 28, 2000.
What does PerfectServe do?
PerfectServe was founded in 2000 in Knoxville, United States, and operates in the healthcare sector. Its flagship solution, Synchrony, serves as a platform where physicians, nurses, and care team members collaborate. Immediate access to appropriate care team members is enabled through mobile devices. Patient transition events are notified, responses to urgent clinical situations are supported, call management is handled, and patient-centric workflows are facilitated across operations.
Who are the top competitors of PerfectServe?
What products or services does PerfectServe offer?
PerfectServe offers Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement.
How many acquisitions has PerfectServe made?
PerfectServe has made 4 acquisitions, including AnesthesiaGo, CareWire, and Lightning Bolt.
Who are PerfectServe's investors?
PerfectServe has 9 investors. Key investors include Ares Capital Corporation, Indiana University Health, Piper Jaffray, MemorialCare Innovation Fund, and River Cities Capital.
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