PerfectServe

Knoxville, United States Founded: 2000 • Age: 26 yrs Acquired By K1 Investment Management
Collaboration platform for providers
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About PerfectServe

PerfectServe is a company based in Knoxville (United States) founded in 2000 was acquired by K1 Investment Management in September 2018.. PerfectServe has raised $32.9 million across 3 funding rounds from investors including Ares Capital Corporation, Indiana University Health and Piper Jaffray. PerfectServe has completed 4 acquisitions, including AnesthesiaGo, CareWire and Lightning Bolt. PerfectServe offers products and services including Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement. PerfectServe operates in a competitive market with competitors including Klara, Pulsara, Siilo, Allm and Forcura, among others.

  • Headquarter Knoxville, United States
  • Sectors
    Healthcare
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Perfectserve, Inc.
Operational Areas
Healthcare → Health Technology & Digital Health
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $32.9 M (USD)

    in 3 rounds

  • Latest Funding Round
    $21 M (USD), Series D

    Sep 30, 2015

  • Investors
  • Employee Count
    Employee Count
  • Investments & Acquisitions
  • Acquired by
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Products & Services of PerfectServe

PerfectServe offers a comprehensive portfolio of products and services, including Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Platform for secure messaging and team coordination in healthcare.

Service for routing calls and messages to clinicians accurately.

Tool for generating equitable and efficient staff schedules.

Console for managing calls and reducing operator burdens.

Platform for automated reminders and virtual visits with patients.

People of PerfectServe
Headcount 200-500
Employee Profiles 32
Employee Profiles
People
Guillaume Castel
CEO
People
Norman Aman
Implementation Consultant/project Manager
People
Kelly Conklin
Chief Customer Officer & Chief Clinical Officer
People
Olga Trusov
CFO

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Funding Insights of PerfectServe

PerfectServe has successfully raised a total of $32.9M across 3 strategic funding rounds. The most recent funding activity was a Series D round of $21 million completed in September 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Series D — $21.0M
  • First Round

    (28 Sep 2000)

  • Investors Count 8
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2015 Amount Series D - PerfectServe Valuation

investors

Feb, 2012 Amount Series C - PerfectServe Valuation

investors

Sep, 2000 Amount Series A - PerfectServe Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in PerfectServe

PerfectServe has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Ares Capital Corporation, Indiana University Health and Piper Jaffray. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Early & Growth stage life sciences & tech focused VC firm investing primarily in the US
Founded Year Domain Location
-
Founded Year Domain Location
Private equity and debt investments are managed for businesses.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by PerfectServe

PerfectServe has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include AnesthesiaGo, CareWire and Lightning Bolt. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Digital case scheduling for anesthesiologists
2020
HIPAA-compliant secure messaging is delivered for healthcare communications.
2012
Personalized texting for patients about care plans, instructions etc. from care providers
2011
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - PerfectServe

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Perfectserve Comparisons

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Competitors of PerfectServe

PerfectServe operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Klara, Pulsara, Siilo, Allm and Forcura, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Communication app for medical teams, patients, and providers is facilitated.
domain founded_year HQ Location
An app for real-time interaction between the field and between hospital staff
domain founded_year HQ Location
Secure messaging is facilitated for medical professionals via mobile app.
domain founded_year HQ Location
Healthcare technologies and real-time communications platforms are provided.
domain founded_year HQ Location
Healthcare coordination and interoperability software solutions are developed.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about PerfectServe

When was PerfectServe founded?

PerfectServe was founded in 2000.

Where is PerfectServe located?

PerfectServe is headquartered in Knoxville, United States. It is registered at Knoxville, Tennessee, United States.

Is PerfectServe a funded company?

PerfectServe is a funded company, having raised a total of $32.9M across 3 funding rounds to date. The company's 1st funding round was a Series A of $1M, raised on Sep 28, 2000.

What does PerfectServe do?

PerfectServe was founded in 2000 in Knoxville, United States, and operates in the healthcare sector. Its flagship solution, Synchrony, serves as a platform where physicians, nurses, and care team members collaborate. Immediate access to appropriate care team members is enabled through mobile devices. Patient transition events are notified, responses to urgent clinical situations are supported, call management is handled, and patient-centric workflows are facilitated across operations.

Who are the top competitors of PerfectServe?

PerfectServe's top competitors include Klara, Forcura and Siilo.

What products or services does PerfectServe offer?

PerfectServe offers Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement.

How many acquisitions has PerfectServe made?

PerfectServe has made 4 acquisitions, including AnesthesiaGo, CareWire, and Lightning Bolt.

Who are PerfectServe's investors?

PerfectServe has 9 investors. Key investors include Ares Capital Corporation, Indiana University Health, Piper Jaffray, MemorialCare Innovation Fund, and River Cities Capital.

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