About PerfectServe
PerfectServe is a Healthcare company based in Knoxville (United States) founded in 2000, and was acquired by K1 Investment Management in September 2018. Collaboration platform for providers. PerfectServe has raised $32.9 million across 3 funding rounds from investors including Ares Capital Corporation, Indiana University Health and Piper Jaffray. PerfectServe has completed 4 acquisitions, including AnesthesiaGo, CareWire and Lightning Bolt. Its website perfectserve.com draws about 53 thousand monthly visits. PerfectServe offers products and services including Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement. Its focus areas include HealthTech, Healthcare IT, Value Based Care and Care Coordination. Its legal entity is PERFECTSERVE, INC. Its competitors include Pulsara, Forcura and Outpatient; 3 of its 3 listed competitors have raised funding.
Company details
PerfectServe was founded in 2000 in Knoxville, United States, and operates in the healthcare sector. Its flagship solution, Synchrony, serves as a platform where physicians, nurses, and care team members collaborate. Immediate access to appropriate care team members is enabled through mobile devices. Patient transition events are notified, responses to urgent clinical situations are supported, call management is handled, and patient-centric workflows are facilitated across operations.
- Headquarters Knoxville, United States
- Stage Acquired
- SectorsHealthcare
- Website perfectserve.com
- Social LinkedIn X Facebook Instagram YouTube
- Acquired by K1 Investment Management (Sep 2018)
- Legal Name Perfectserve, Inc.
- Total Equity Funding$32.9M (USD)
in 3 rounds
- Latest Funding Round$21M (USD), Series D
Sep 2015
- InvestorsAres Capital Corporation
& 8 more
- Investments & AcquisitionsAnesthesiaGo
& 3 more
- Acquired byK1 Investment Management
(Sep 2018)
Products & Services of PerfectServe
PerfectServe offers a comprehensive portfolio of products and services, including Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement.
Platform for secure messaging and team coordination in healthcare.
Service for routing calls and messages to clinicians accurately.
Tool for generating equitable and efficient staff schedules.
Console for managing calls and reducing operator burdens.
Platform for automated reminders and virtual visits with patients.
Apps and channels of PerfectServe
PerfectServe publishes 1 mobile app with over 10K+ downloads; its YouTube channel PerfectServe has 347 subscribers and 30 videos.
Videos from PerfectServe
The most watched videos on PerfectServe's YouTube channel, PerfectServe (347 subscribers). Click a video to play it here.
More on PerfectServe.
Funding Insights of PerfectServe
PerfectServe has successfully raised a total of $32.9M across 3 strategic funding rounds. The most recent funding activity was a Series D round of $21 million completed in September 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $32.9M
- Total Rounds 3
- Last Round Series D — $21M
- First Round $1M
(Sep 2000)
- Investors Count 8
All 3 funding rounds of PerfectServe with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2015 | $21M | Series D | – | – | |
| Feb 2012 | $10.9M | Series C | – | – | |
| Sep 2000 | $1M | Series A | – | – |
9 investors in total: 9 institutional.
Investors in PerfectServe
PerfectServe has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Ares Capital Corporation, Indiana University Health and Piper Jaffray.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early & Growth stage life sciences & tech focused VC firm investing primarily in the US | memorialcareinnovationfund.com | Long Beach, United States | ||
| rccf.com | ||||
Private equity and debt investments are managed for businesses. | 2004 | arescapitalcorp.com | Los Angeles, United States | |
FinTech & Media focused seed and early stage VC firm investing in the US | villageventures.com | Williamstown, United States | ||
| springmillvp.com | ||||
B2B enterprise SaaS investments are managed by K1 Investment Management. | k1.com | Manhattan Beach, United States | ||
Middle market focused investment bank | 1895 | piperjaffray.com | Minneapolis, United States | |
Healthcare services are delivered through hospitals in Indiana. | 1997 | iuhealth.org | Indianapolis, United States | |
Delivers comprehensive managed housekeeping services for healthcare facilities. | 2002 | nationalhs.com | Richmond, United States |
Investor details for PerfectServe
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
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People of PerfectServe
31 people are tracked at PerfectServe (13 in leadership, 18 in team).
| Name | Role | Group |
|---|---|---|
Guillaume Castel | CEO | Leadership |
Kelly Conklin | Chief Customer Officer & Chief Clinical Officer | Leadership |
Shilpa T. | Chief Strategy Officer | Leadership |
Olga Trusov | CFO | Leadership |
Ben Moore | Chief Innovation Officer | Leadership |
Jason Richling | VP Development And Platform Engineering | Leadership |
Barbara Supergan | Vice President Group Sales | Leadership |
Bob Hackney | CTO | Leadership |
Michael J Smeltzer | SR Director Of Customer Experience And Support | Leadership |
Alexandra van Buren | Director Of Customer Solutions | Leadership |
Christie Schwarz | Director, Customer Solutions | Leadership |
Matt Janachowski | Regional Vice President Of Enterprise Sales | Leadership |
Scott Shepherd | Director Of Software Engineering | Leadership |
Norman Aman | Implementation Consultant/project Manager | Team |
Betsie Nascent | QA Manager | Team |
Angela Mazzei | Team Lead | Team |
Ryer Hedderman | Manager Client Solutions | Team |
Phillip Towne | Technical Consultant Manager | Team |
Miriam Halimi | Svp, Client Services | Team |
Patrick Hesse | Accountant | Team |
11 more people are available in the full profile.
Complete people profiles for PerfectServe
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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Investments & Acquisitions by PerfectServe
PerfectServe has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include AnesthesiaGo, CareWire and Lightning Bolt.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Digital case scheduling for anesthesiologists | anesthesiago.com | Los Angeles, United States | 2020 | Jan 2022 | •••• | |
Personalized texting for patients about care plans, instructions etc. from care providers | carewireinc.com | Excelsior, United States | 2011 | Feb 2019 | •••• | |
Physician Scheduling Software | lightning-bolt.com | Burlingame, United States | 2002 | Feb 2019 | •••• | |
HIPAA-compliant secure messaging is delivered for healthcare communications. | telmediq.com | Mackenzie, Canada | 2012 | Jan 2019 | •••• |
Complete acquisition details for PerfectServe
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of PerfectServe
8 dated milestones of PerfectServe across 22 years, from founding to its latest funding, stage changes and deals.
- Founded PerfectServe is founded.
- Funding First funding round of $1.0M.
- Funding Latest funding round, Series D, of $21.0M.
- Exit Acquired by K1 Investment Management.
- Acquisition Acquires TelMedIQ.
- Acquisition Acquires CareWire.
- Acquisition Acquires Lightning Bolt.
- Acquisition Acquires AnesthesiaGo.
Competitors of PerfectServe
PerfectServe has 3 listed competitors in our database, 3 of them funded. They include Pulsara, Forcura and Outpatient.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| pulsara.com | 2013 | Bozeman, United States | $51.2M | 67 | An app for real-time interaction between the field and between hospital staff | |
| forcura.com | 2010 | Jacksonville, United States | $150,000 | 99 | Healthcare coordination and interoperability software solutions are developed. | |
| getoutpatient.com | 2016 | San Francisco, United States | $2.77M | Mobile health management system for primary caregivers, patients, and families |
Detailed competitors of PerfectServe
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of PerfectServe
The website of PerfectServe (perfectserve.com) receives about 53.1K visits a month.
- Monthly visits53.1K
▲ 63.2% vs previous month
Websites whose visitors overlap most with PerfectServe. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| healthecareers.com | 100% | 206.6K | #200,789 | View details | |
| beckershospitalreview.com | 99% | 591.5K | #118,597 | View details | |
pwx.cernerworks.com | pwx.cernerworks.com | 98% | – | ||
| qliqsoft.com | 84% | #658,499 | View details | ||
| lightning-bolt.com | 78% | 224.6K | #178,868 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 21 similar websites and full traffic analytics for PerfectServe
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 21 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Clinical IT & Data Platforms
3 companies that operate in the same segment as PerfectServe (Clinical IT & Data Platforms) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Employee health benefits are facilitated via a cloud-based platform. | 2007 | Plymouth Meeting, Pennsylvania, United States | USD 228.3 M | |||
Healthcare appointments are booked online via Zocdoc's platform. | 2007 | New York, New York, United States | USD 425.97 M | USD 4.66 M | 1,365 | |
Virtual physical therapy and digital pain care solutions are provided. | 2015 | San Francisco, California, United States | USD 854.44 M | 1,746 |
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Related news about Perfectserve
Complete news archive for PerfectServe
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
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- Brand-specific news history
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Frequently Asked Questions about PerfectServe
PerfectServe was founded in 2000.
PerfectServe is headquartered in Knoxville, United States. It is registered at Knoxville, Tennessee, United States.
PerfectServe is a funded company, having raised a total of $32.9M across 3 funding rounds to date. The company's 1st funding round was a Series A of $1M, raised on Sep 2000.
PerfectServe was founded in 2000 in Knoxville, United States, and operates in the healthcare sector. Its flagship solution, Synchrony, serves as a platform where physicians, nurses, and care team members collaborate. Immediate access to appropriate care team members is enabled through mobile devices. Patient transition events are notified, responses to urgent clinical situations are supported, call management is handled, and patient-centric workflows are facilitated across operations.
PerfectServe's top competitors include Forcura, Pulsara and Outpatient.
PerfectServe offers Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Patient Engagement.
PerfectServe has made 4 acquisitions, including AnesthesiaGo, CareWire, and Lightning Bolt.
PerfectServe has 9 investors. Key investors include Ares Capital Corporation, Indiana University Health, Piper Jaffray, MemorialCare Innovation Fund, and River Cities Capital.
PerfectServe operates through Perfectserve, Inc..
Yes. PerfectServe was acquired by K1 Investment Management in September 2018.
Yes. PerfectServe publishes PerfectServe - Clinical Collab, with over 10,000 downloads.