About Phonologies
Phonologies is a company based in Mumbai (India) founded in 2001 by Prashant Lamba. It operates as a B2B, and SaaS. Phonologies offers products and services including Conversational IVR, Voice Platform, Intelligent Assistant, Call Routing AI, and Payment Processing. Phonologies operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Mumbai, India
- Founders Prashant Lamba
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Phonologies (India) Private Limited
- Date of Incorporation 16 Jul, 2001
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
$90 K (USD)703.74as on Mar 31, 2023
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Net Profit
$16.45 K (USD)179as on Mar 31, 2023
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EBITDA
$14.6 K (USD)166.91as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
Employee Count
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Products & Services of Phonologies
Phonologies offers a comprehensive portfolio of products and services, including Conversational IVR, Voice Platform, Intelligent Assistant, Call Routing AI, and Payment Processing. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Enables human-like voice interactions for customer service automation
Facilitates scalable AI bots for cloud or on-premise use
Automates customer interactions with enterprise apps
Handles calls using demographic data for efficient support
Enables 24x7 phone-based payment capture without agents
Funding Insights of Phonologies
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Phonologies
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Phonologies
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Phonologies Comparisons
Competitors of Phonologies
Phonologies operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Phonologies
When was Phonologies founded?
Phonologies was founded in 2001.
Where is Phonologies located?
Phonologies is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
What is the annual revenue of Phonologies?
Annual revenue of Phonologies is $90K as on Mar 31, 2023.
What does Phonologies do?
Phonologies offers AI-driven voice bots and platforms to automate customer interactions, reducing reliance on live agents. The company specializes in conversational IVR and integrates with backend systems for efficient call handling in sectors like healthcare, insurance, banking, and retail. Based in Pune, India, it serves Fortune 500 companies and telecom operators, focusing on cost savings and operational improvements through cloud or on-premise deployments.
Who are the top competitors of Phonologies?
Phonologies's top competitors include Twilio, Genesys and Freshworks.
What products or services does Phonologies offer?
Phonologies offers Conversational IVR, Voice Platform, Intelligent Assistant, Call Routing AI, and Payment Processing.