About PLAID
PLAID is a company based in Tokyo (Japan) founded in 2011. PLAID has raised $30.66 million across 4 funding rounds from investors including Mitsui & Co, Sumitomo Mitsui Banking Corporation and Mizuho Financial Group. The company has 449 employees. PLAID operates in a competitive market with competitors including ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.
- Headquarter Tokyo, Japan
- Employees 449
- Stage Public
- SectorsTechnology
- Website category Business and Consumer Services · Marketing and Advertising
- Email••••••••
- Website plaid.co.jp
- Social LinkedIn X Facebook
- Legal Name Plaid Inc.
- Annual Revenue$90.54 M (USD)21.87as on Sep 30, 2025
- Net Profit$7.43 M (USD)242.67as on Sep 30, 2025
- EBITDA$10.2 M (USD)323.04as on Sep 30, 2025
- Total Equity Funding$30.66M (USD)
in 4 rounds
- InvestorsMitsui & Co.
& 9 more
- Employee Count449
Funding Insights of PLAID
PLAID has successfully raised a total of $30.66M across 4 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $30.66M
- Total Rounds 4
- First Round $1.48M
(Jul 2014)
- Investors Count 10
All 4 funding rounds of PLAID with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2018 | – | Debt – Conventional | – | – | |
| Apr 2018 | $25.17M | Series B | – | Mitsui, Mitsui Sumitomo Insurance Venture Capital | |
| Aug 2015 | $4.01M | Series A | – | Femto Partners, Fidelity Growth Partners Japan | – |
| Jul 2014 | $1.48M | Seed | – | Femto Partners | – |
10 investors in total: 10 institutional.
Investors in PLAID
PLAID has secured backing from 10 investors, including venture fund and institutional investors. Prominent investors backing the company include Mitsui & Co, Sumitomo Mitsui Banking Corporation and Mizuho Financial Group.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investment and global platform support for startups. | 2008 | eightroads.com | London, United Kingdom | |
Strategic and capital policy advice is offered to startups. | – | femto.vc | Tokyo, Japan | |
Seed to late-stage venture capital investments are made in Japan. | – | msivc.co.jp | Tokyo, Japan | |
- | – | smbc-vc.co.jp | - | |
Venture capital is invested in AI, energy, and various sectors. | – | mucap.co.jp | Tokyo, Japan | |
- | – | fidelitygrowthpartners.jp | - | |
Traditional conglomerate services are provided across multiple sectors by Mitsui. | 1947 | mitsui.com | Chiyoda City, Japan | |
Commercial banking services are provided internationally from Japan headquarters. | – | mizuhobank.co.jp | Chiyoda City, Japan | |
Financial and strategic services are provided to businesses and institutions. | 2000 | mizuhogroup.com | Chiyoda City, Japan | |
Digital subsidiaries bank offering online banking services | 1876 | smbc.co.jp | Chiyoda City, Japan |
Investor details for PLAID
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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- Investor portfolios
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People of PLAID
34 people are tracked at PLAID (12 in leadership, 22 in team); the tracked headcount is 449.
| Name | Role | Group |
|---|---|---|
Yuki Makino | Chief Technology Officer | Leadership |
Naoki Shibayama | Co-founder & CPO | Leadership |
Yuichiro Kuwano | VP Of Sales & Origination | Leadership |
Zach Perret | CEO | Leadership |
Kazuhiko Umemura | 執行役員 VP Of Group Management | Leadership |
Yu Yanagisawa | 執行役員 Chief Value Officer | Leadership |
Go Akiyama | Vice President Of R&d | Leadership |
Yohei Noda | Head Of Engineering Management Team | Leadership |
Kurumi Nishizawa | Human Resources Business Partner | Leadership |
Yosuke Tsujimura | Partner Development Manager | Leadership |
Shun Hatano | Team Head | Leadership |
Kentaro M. | CFO | Leadership |
Akihiro Nakano | 事業開発/ Business Development | Team |
Kazutaka Tsutsui | Account Executive, Enterprise Sales | Team |
Ryo E. | Sales/ Account Marketing | Team |
Narichika Kajihara | Corporate Information Technology | Team |
Takuya Kaneda | Business Accelerator | Team |
Makoto Kataigi | ソフトウェアエンジニア | Team |
Ichikawa© Y. | Enterprise Account Executive | Team |
Ryoko Torigoe | Product Designer | Team |
14 more people are available in the full profile.
Complete people profiles for PLAID
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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- Team structure
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- Professional contacts
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IPO & Listings of PLAID
PLAID is a publicly listed company on the TSE with ticker symbol 4165 in Japan, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
- IPO date17 Dec 2020
- Listed onTSE: 4165
- Listed entityPLAID Inc.
- Exchange sectorTechnology services
- ISINJP3833270006
- Share price735.00 JPY (+3.96% on the day) · 2026-10-09
- Market capitalisation29,178,340,721.00 JPY
- Price to earnings56.5
- EPS (diluted, trailing year)13.01 JPY
- Volume (last session)192,900
Financials of PLAID
| Year | Revenue | Net income | EBITDA |
|---|---|---|---|
| 2025 | 13.40B JPY | 1.10B JPY | 1.51B JPY |
| 2024 | 10.99B JPY | 320.7M JPY | 357.8M JPY |
| 2023 | 8.63B JPY | -2.11B JPY | -654.0M JPY |
| 2022 | 7.30B JPY | -930.8M JPY | -685.5M JPY |
| 2021 | 5.44B JPY | -106.7M JPY | 194.0M JPY |
Detailed financial statements for PLAID
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
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- Downloads
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Timeline of PLAID
4 dated milestones of PLAID across 9 years, from founding to its latest funding, stage changes and deals.
- Founded PLAID is founded.
- Funding First funding round of $1.5M.
- Funding Latest funding round, Debt – Conventional,.
- IPO Lists on the stock exchange (IPO).
Competitors of PLAID
PLAID operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| verint.com | 1994 | Melville, United States | – | 3,800 | AI-powered customer experience automation solutions are provided by Verint. | |
| clarabridge.com | 2006 | Reston, United States | $124.94M | – | Customer intelligence platform on cloud | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| inmoment.com | 2002 | Salt Lake, United States | $20M | 792 | Customer experience optimization is delivered via cloud and AI platforms. | |
| asapp.com | 2014 | New York, United States | $312.57M | 183 | AI-based customer experience solutions for service agents are provided. | |
| ushur.com | 2014 | Santa Clara, United States | $107.59M | 148 | Customer experiences are automated by Ushur using AI-driven solutions. | |
| actioniq.com | 2014 | New York, United States | $135.54M | 1 | Provider of customer data platform |
Detailed competitors of PLAID
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of PLAID
The website of PLAID (plaid.co.jp) receives about 30.6K visits a month and ranks #979,534 among all websites worldwide, #4,345 in Marketing and Advertising.
- Monthly visits30.6K
▲ 13% vs previous month
- Unique visitors12.5K
per month
- Global rank#979,534
among all websites
- Category rank#4,345
Business and Consumer Services · Marketing and Advertising
- Bounce rate44%
- Pages per visit2.4
- Average visit1 min 48 sec
- DevicesDesktop 52% · Mobile 48%
Websites whose visitors overlap most with PLAID. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| karte.io | 100% | 680.7K | #77,824 | View details | |
zaim.co.jp | zaim.co.jp | 77% | – | #4,844,843 | – |
youtrust.jp | youtrust.jp | 60% | – | #126,010 | – |
| sora-michi.co.jp | 59% | – | #2,126,711 | View details | |
| medley.jp | 58% | 39.7K | #880,312 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for PLAID
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Plaid
Complete news archive for PLAID
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to PLAID
10 companies that operate in the same segment as PLAID (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about PLAID
PLAID was founded in 2011 and raised its 1st funding round 3 years after it was founded.
PLAID is headquartered in Tokyo, Japan. It is registered at Tokyo, Tokyo, Japan.
PLAID is a funded company, having raised a total of $30.66M across 4 funding rounds to date. The company's 1st funding round was a Seed of $1.48M, raised on Jul 2014.
PLAID has 449 employees.
Annual revenue of PLAID is $90.54M as on Sep 30, 2025.
Founded in 2011 and headquartered in Tokyo, Japan, PLAID operates in the customer analytics sector. Internet-captured data is stored and processed to analyze customer behaviors. Core services include KARTE for real-time web traffic tracking and satisfaction visualization, Shopping Tribe for keyword-based experience enhancements in shopping and lifestyle industries, and XD for providing improvement tips to companies.
PLAID's top competitors include Zendesk, ActiveCampaign and Verint.
Yes, PLAID is publicly traded on TSE under the ticker symbol 4165.
PLAID has 10 investors. Key investors include Mitsui & Co, Sumitomo Mitsui Banking Corporation, Mizuho Financial Group, Eight Roads Ventures, and Femto Partners.