About Pro Direct Expérience
Pro Direct Expérience is a company based in Marseille (France) founded in 1988. It operates as a Professional Services, and Managed Services. Pro Direct Expérience has completed 2 acquisitions, including Dzeta and PRM Factory. Pro Direct Expérience offers products and services including Customer Experience Outsourcing and Commercial Communication. Pro Direct Expérience operates in a competitive market with competitors including Genpact, Datamatics, Quess, eClerx and Sutherland, among others.
- Headquarter Marseille, France
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Sectors
Business Services
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Email
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Phone
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Website
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Social
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- Legal Name Rpcg
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
Employee Count
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Investments & Acquisitions
Dzeta
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Products & Services of Pro Direct Expérience
Pro Direct Expérience offers a comprehensive portfolio of products and services, including Customer Experience Outsourcing and Commercial Communication. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer experience is managed for major French brands.
Commercial communication strategies are developed for key sectors.
Funding Insights of Pro Direct Expérience
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Pro Direct Expérience
Pro Direct Expérience has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Dzeta and PRM Factory. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Advertising and lead generation services are provided to clients.
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2010 | ||||
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Private equity firm focused on multiple sectors
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2009 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
|
2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Pro Direct Expérience
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Pro Direct Expérience Comparisons
Competitors of Pro Direct Expérience
Pro Direct Expérience operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, eClerx and Sutherland, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Provider of business processes, change management, analytics, and data-driven insights services
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| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Pro Direct Expérience
When was Pro Direct Expérience founded?
Pro Direct Expérience was founded in 1988.
Where is Pro Direct Expérience located?
Pro Direct Expérience is headquartered in Marseille, France. It is registered at Marseille, Provence-alpes-cote D'azur, France.
What does Pro Direct Expérience do?
Customer experience outsourcing and commercial communication services are offered by Pro Direct Expérience. Major French brands in banking, insurance, real estate, and education sectors are supported. Solutions focus on optimizing client interactions and accelerating business growth through strategic approaches. Emotional engagement at every interaction is prioritized to create value for brands. Digital communication and customer relationship management are combined to enhance performance. Services are tailored to meet the needs of general and marketing management of client companies.
Who are the top competitors of Pro Direct Expérience?
Pro Direct Expérience's top competitors include Quess, Datamatics and TaskUs.
What products or services does Pro Direct Expérience offer?
Pro Direct Expérience offers Customer Experience Outsourcing and Commercial Communication.
How many acquisitions has Pro Direct Expérience made?
Pro Direct Expérience has made 2 acquisitions, including Dzeta, and PRM Factory.