Quack

San Francisco, United States Founded: 1993 • Age: 33 yrs Acquired By Augmented Intelligence
Quack is focused on providing AI-driven customer support solutions.

About Quack

Quack is a company based in San Francisco (United States) founded in 1993 was acquired by Augmented Intelligence in February 2026. It operates as a AI-as-a-Service, and SaaS (Software-as-a-Service). Quack has raised $7 million across 1 funding round from investors including Augmented Intelligence, Hanaco Ventures and Storytime Capital. Quack offers products and services including Proactive AI Agent, SupportOS, and Training Tools.

  • Headquarter San Francisco, United States
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $7 M (USD)

    in 1 rounds

  • Latest Funding Round
    $7 M (USD), Seed

    Sep 11, 2025

  • Investors
  • Employee Count
    Employee Count
  • Acquired by
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Products & Services of Quack

Quack offers a comprehensive portfolio of products and services, including Proactive AI Agent, SupportOS, and Training Tools. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI agent for proactive customer support and interaction.

Operating system for comprehensive customer experience management.

Tools for training AI agents in support operations.

Funding Insights of Quack

Quack has successfully raised a total of $7M through 1 strategic funding round. The most recent funding activity was a Seed round of $7 million completed in September 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Seed — $7.0M
  • First Round

    (11 Sep 2025)

  • Investors Count 6
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2025 Amount Seed - Quack Valuation Hanaco Ventures , Storytime Capital
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Quack

Quack has secured backing from 7 investors, including venture fund and angel investors. Prominent investors backing the company include Augmented Intelligence, Hanaco Ventures and Storytime Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Angel
Investor Description Founded Year Domain Location
Startups are funded through venture capital by Hanaco Ventures.
Founded Year Domain Location
Seed-stage companies are invested in by Storytime Capital venture fund.
Founded Year Domain Location
Fusion VC is recognized as Israel’s leading pre-seed platform for startups.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Quack

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Quack

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Quack Comparisons

Employees
+
Add Comparison
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Competitors of Quack

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Quack

Frequently Asked Questions about Quack

When was Quack founded?

Quack was founded in 1993 and raised its 1st funding round 32 years after it was founded.

Where is Quack located?

Quack is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Is Quack a funded company?

Quack is a funded company, having raised a total of $7M across 1 funding round to date. The company's 1st funding round was a Seed of $7M, raised on Sep 11, 2025.

What does Quack do?

Quack is engaged in developing AI-powered tools for customer support, offering proactive AI agents and a comprehensive SupportOS platform. Solutions are designed for various sectors including travel and fintech, ensuring scalability, accuracy, and compliance. Advanced training capabilities are provided to enhance support operations, while interactions are analyzed to transform customer experiences into growth opportunities.

What products or services does Quack offer?

Quack offers Proactive AI Agent, SupportOS, and Training Tools.

Who are Quack's investors?

Quack has 7 investors. Key investors include Augmented Intelligence, Hanaco Ventures, Storytime Capital, Fusion VC, and Savyon Ventures.

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