About ResponseTek
ResponseTek is a company based in Vancouver (Canada) founded in 1999 was acquired by ESW Capital in May 2018. ResponseTek has raised $6 million across 2 funding rounds from investors including Beedie Capital, GrowthWorks Capital and MMV Financial. The company has 50 employees as of April 05, 2024. ResponseTek operates in a competitive market with competitors including ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.
- Headquarter Vancouver, Canada
- Employees 50 as on 05 Apr, 2024
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Responsetek (India) Private Limited
- Date of Incorporation 09 Nov, 2012
- Jurisdiction Mohali, Punjab, India
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Annual Revenue
$1.16 M (USD)6.86as on Mar 31, 2017
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Net Profit
$107.89 K (USD)10.82as on Mar 31, 2017
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EBITDA
$186.52 K (USD)7.82as on Mar 31, 2017
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Total Equity Funding
$6 M (USD)
in 2 rounds
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Latest Funding Round
$6 M (USD), Series B
Jan 14, 2014
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Investors
Beedie Capital
& 3 more
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Employee Count
50
as on Apr 05, 2024
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Acquired by
ESW Capital
(May 23, 2018)
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Funding Insights of ResponseTek
ResponseTek has successfully raised a total of $6M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $6 million completed in January 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in ResponseTek
ResponseTek has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include Beedie Capital, GrowthWorks Capital and MMV Financial.
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Beedie Capital is recognized as a multi-strategy direct investment platform.
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Stage-agnostic sector-agnostic VC firm investing in Canada and the US
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Tech & Life-Sciences focused Growth stage Venture Debt Firm investing in North America
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Investor details for ResponseTek
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Investments & Acquisitions by ResponseTek
Investment portfolio details for ResponseTek
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Financial Statements - ResponseTek
Detailed financials for ResponseTek
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Responsetek Comparisons
Peer comparison for ResponseTek
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Competitors of ResponseTek
ResponseTek operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.
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Sales, CRM, and email marketing automation software is provided.
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Cloud-based customer service platform is offered for business engagement.
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AI-powered customer experience automation solutions are provided by Verint.
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Customer intelligence platform on cloud
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Cloud-based customer experience management software is provided for brands.
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Customer experience optimization is delivered via cloud and AI platforms.
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Detailed competitors of ResponseTek
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Latest news on Responsetek
Complete news archive for ResponseTek
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Frequently Asked Questions about ResponseTek
ResponseTek was founded in 1999 and raised its 1st funding round 9 years after it was founded.
ResponseTek is headquartered in Vancouver, Canada. It is registered at Vancouver, British Columbia, Canada.
ResponseTek is a funded company, having raised a total of $6M across 2 funding rounds to date.
As of Apr 05, 2024, the latest employee count at ResponseTek is 50.
Annual revenue of ResponseTek is $1.16M as on Mar 31, 2017.
ResponseTek was founded in 1999 in Vancouver, Canada, within the customer experience management sector. On-demand software solutions are offered to convert customer feedback into business intelligence. Multichannel collection methods are utilized, along with sentiment and text analytics, social media monitoring, real-time reporting, self-service knowledge bases, and skill-based routing. Operations serve global clients such as HSBC and Vodafone.
ResponseTek's top competitors include Zendesk, ActiveCampaign and Verint.
ResponseTek has 4 investors. Key investors include Beedie Capital, GrowthWorks Capital, MMV Financial, and ESW Capital.