About ServiceChannel
ServiceChannel is a company based in New York (United States) founded in 1999 was acquired by Fortive in July 2021.. ServiceChannel has raised $56 million across 2 funding rounds from investors including Fortive and Accel. ServiceChannel has completed 1 acquisition, including Big Sky. ServiceChannel offers products and services including ServiceChannel Platform, ServiceChannel Managed, and Service Provider Marketplace. ServiceChannel operates in a competitive market with competitors including Bellrock, Comfy, Cityworks, Brightly and Fotoware, among others.
- Headquarter New York, United States
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Sectors
Business Services
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Phone
*********
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Website
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Social
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- Legal Name Servicechannel.Com, Inc.
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Products & Services of ServiceChannel
ServiceChannel offers a comprehensive portfolio of products and services, including ServiceChannel Platform, ServiceChannel Managed, and Service Provider Marketplace. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates work orders and asset management for businesses
Provides collaborative facilities management and maintenance support
Connects businesses with high-performance service providers
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Funding Insights of ServiceChannel
ServiceChannel has successfully raised a total of $56M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $54 million completed in May 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Series B — $54.0M
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First Round
First Round
(07 Feb 2013)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May, 2017 | Amount | Series B - ServiceChannel | Valuation | Accel |
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| Feb, 2013 | Amount | Unspecified - ServiceChannel | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in ServiceChannel
ServiceChannel has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Fortive and Accel. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Accel is recognized as a leading venture capital firm.
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Industrial conglomerate with subsidiaries in sensing and automation is operated.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by ServiceChannel
ServiceChannel has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Big Sky. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Facility maintenance software is provided for the retail industry.
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - ServiceChannel
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Servicechannel Comparisons
Competitors of ServiceChannel
ServiceChannel operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Bellrock, Comfy, Cityworks, Brightly and Fotoware, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
SaaS-based CAFM software is delivered for commercial facility management.
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| domain | founded_year | HQ Location |
Provider of smart building control software
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| domain | founded_year | HQ Location |
GIS-centric asset management software is offered for government agencies.
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| domain | founded_year | HQ Location |
Comprehensive asset management solutions are delivered via a cloud-enabled platform.
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| domain | founded_year | HQ Location |
Digital assets are managed via specialized software solutions.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Servicechannel
Frequently Asked Questions about ServiceChannel
When was ServiceChannel founded?
ServiceChannel was founded in 1999 and raised its 1st funding round 14 years after it was founded.
Where is ServiceChannel located?
ServiceChannel is headquartered in New York, United States. It is registered at New York, New York, United States.
Is ServiceChannel a funded company?
ServiceChannel is a funded company, having raised a total of $56M across 2 funding rounds to date. The company's 1st funding round was a Unspecified of $2M, raised on Feb 07, 2013.
What does ServiceChannel do?
ServiceChannel was founded in 1999 in New York, United States, within the facility management sector. A cloud and app-based platform is provided to handle sourcing, procurement, management, and payment for maintenance and repair services from commercial contractors across enterprises. Core products include service automation essentials, covering contract management, work order management, financial management, and business intelligence, alongside service automation professional tailored for complex facilities needs.
Who are the top competitors of ServiceChannel?
What products or services does ServiceChannel offer?
ServiceChannel offers ServiceChannel Platform, ServiceChannel Managed, and Service Provider Marketplace.
How many acquisitions has ServiceChannel made?
ServiceChannel has made 1 acquisition, including Big Sky.