ServiceChannel

New York, United States Founded: 1999 • Age: 27 yrs Acquired By Fortive
Cloud and app-based facility management and service automation platform

About ServiceChannel

ServiceChannel is a Business Services company based in New York (United States) founded in 1999, and was acquired by Fortive in July 2021. Cloud and app-based facility management and service automation platform. ServiceChannel has raised $54 million across 2 funding rounds from investors including Fortive and Accel. ServiceChannel has completed 1 acquisition, including Big Sky. Its website servicechannel.com draws about 645 thousand monthly visits. ServiceChannel offers products and services including ServiceChannel Platform, ServiceChannel Managed, and Service Provider Marketplace. Its focus areas include Real Estate and Construction Tech, Facility Management Tech, Asset and Space Management and Computer Aided Facility Management. Its legal entity is SERVICECHANNEL.COM, INC. Its competitors include Comfy, Cityworks and Brightly; 2 of its 3 listed competitors have raised funding.

Company details

ServiceChannel was founded in 1999 in New York, United States, within the facility management sector. A cloud and app-based platform is provided to handle sourcing, procurement, management, and payment for maintenance and repair services from commercial contractors across enterprises. Core products include service automation essentials, covering contract management, work order management, financial management, and business intelligence, alongside service automation professional tailored for complex facilities needs.

  • Headquarters New York, United States
  • Stage Acquired
  • Sectors
    Business Services
  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website servicechannel.com
  • Social LinkedIn X Facebook YouTube
  • Acquired by Fortive (Jul 2021)
  • Legal Name Servicechannel.Com, Inc.
Key Metrics
  • Total Equity Funding
    $54M (USD)

    in 2 rounds

  • Latest Funding Round
    $54M (USD), Series B

    May 2017

  • Investors
    Fortive

    & 1 more

  • Investments & Acquisitions
  • Acquired by
    Fortive

    (Jul 2021)

Products & Services of ServiceChannel

ServiceChannel offers a comprehensive portfolio of products and services, including ServiceChannel Platform, ServiceChannel Managed, and Service Provider Marketplace.

ServiceChannel Platform
Facilities Management Software

Automates work orders and asset management for businesses

ServiceChannel Managed
Managed Services

Provides collaborative facilities management and maintenance support

Service Provider Marketplace
Provider Network

Connects businesses with high-performance service providers

Apps and channels of ServiceChannel

ServiceChannel publishes 1 mobile app with over 100K+ downloads; its YouTube channel ServiceChannel has 1.1K subscribers and 30 videos.

ServiceChannel Provider
Google Play Productivity Everyone Free 100K+ downloads
Developer: ServiceChannel
View on Google Play
ServiceChannel
YouTube 1.1K subscribers 30 videos Howto & Style
Open channel

Videos from ServiceChannel

The most watched videos on ServiceChannel's YouTube channel, ServiceChannel (1.1K subscribers). Click a video to play it here.

Philz Coffee Leverages Data to Make Better Business Decisions
239.6K views
The Hidden Secret to Philz Coffee's Success
63K views
Behind the Brew: How Dutch Bros Builds for Joy with Dutch Bros | Elevating Brick & Mortar S4 | EP12
3.1K views
The Built Environment as a Product with CEO of Salon Republic | Elevating Brick & Mortar S4 | EP11
2.8K views

More on ServiceChannel.

Funding Insights of ServiceChannel

ServiceChannel has successfully raised a total of $54M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $54 million completed in May 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $54M
  • Total Rounds 2
  • Last Round Series B β€” $54M
  • First Round $2M

    (Feb 2013)

  • Investors Count 1

All 2 funding rounds of ServiceChannel with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2017$54MSeries B–Accel
–
Feb 2013$2MUnspecified––
–
Valuation history

2 investors in total: 2 institutional.

Investors in ServiceChannel

ServiceChannel has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Fortive and Accel.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Accel is recognized as a leading venture capital firm.
1983accel.comPalo Alto, United States
Industrial conglomerate with subsidiaries in sensing and automation is operated.
2016fortive.comPortland, United States
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Investor details for ServiceChannel

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

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  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of ServiceChannel

63 people are tracked at ServiceChannel (24 in leadership, 39 in team).

NameRoleGroup
Chris Choi
Director Of Strategic Partnerships & InitiativesLeadership
Ken Chow
Sr. Director, DevopsLeadership
Tom Buiocchi
CEOLeadership
Ian MacDonald
Director Of Sales OperationsLeadership
Eric Blum
Vice President Of Sales, East US And CanadaLeadership
Catie Cardone Stumph
Director Of ProductLeadership
Ken Lee
Senior Director, Revenue Operations & CommissionsLeadership
Ravikanth Kasamsetty
Vp, Global Engineering At ServicechannelLeadership
Zachary Wolf
Senior Vice President Of ProductLeadership
Rigvi Chevala
Chief Product & Technology OfficerLeadership
Karin Sunderland
Sr. Director, Global ControllerLeadership
Steph Allen
CFOLeadership
Edurne Jorda-Sierra
CMO & Head of MarketplacesLeadership
Caitlin Moran
VP, HRLeadership
Farshad Ashrafe
Sales DirectorLeadership
Avi Bhatnagar
Vice President, Demand Gen MarketingLeadership
Adam Nekulak
Vice President, Implementations And Professional ServicesLeadership
Corinne Pearce
Senior Director Of Brand And ContentLeadership
Jeremy Yedesko
Senior Director Of Implementation & Professional ServicesLeadership
Chellie E.
Vice President Of Learning And DevelopmentLeadership

43 more people are available in the full profile.

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Complete people profiles for ServiceChannel

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

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Investments & Acquisitions by ServiceChannel

ServiceChannel has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Big Sky.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Facility maintenance software is provided for the retail industry.
bigskytech.comSan Diego, United States1991Feb 2016β€’β€’β€’β€’
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Complete acquisition details for ServiceChannel

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of ServiceChannel

5 dated milestones of ServiceChannel across 22 years, from founding to its latest funding, stage changes and deals.

  1. Founded ServiceChannel is founded.
  2. Funding First funding round of $2.0M.
  3. Acquisition Acquires Big Sky.
  4. Funding Latest funding round, Series B, of $54.0M.
  5. Exit Acquired by Fortive.

Competitors of ServiceChannel

ServiceChannel has 3 listed competitors in our database, 2 of them funded. They include Comfy, Cityworks and Brightly.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
comfyapp.com2013Oakland, United States$25.35M59
Provider of smart building control software
cityworks.com1986Sandy, United States$14.5M121
GIS-centric asset management software is offered for government agencies.
brightlysoftware.com1999Cary, United States
Comprehensive asset management solutions are delivered via a cloud-enabled platform.
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Detailed competitors of ServiceChannel

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of ServiceChannel

The website of ServiceChannel (servicechannel.com) receives about 645K visits a month.

  • Monthly visits
    645K

    ▲ 17.9% vs previous month

Similar websites

Websites whose visitors overlap most with ServiceChannel. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
prsm.com
prsm.com
100%
–
app.fixxbook.com
app.fixxbook.com
80%
–
fmpilot2.com
fmpilot2.com
78%
#475,577–
360facility.net
360facility.net
76%
#943,632–
salesduo.com
74%
53.4K#908,954View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 26 similar websites and full traffic analytics for ServiceChannel

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 26 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Top companies in Facility Management Platforms

3 companies that operate in the same segment as ServiceChannel (Facility Management Platforms) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based software is provided for managing outdoor events and activities.
1999Dallas, Texas, United StatesUSD 313.84 M2,458
Envoy is recognized for providing workplace management solutions.
2013San Francisco, California, United StatesUSD 170.5 M463
IoT connectivity platform from prototype to production is developed.
2011San Francisco, California, United StatesUSD 134.87 M109
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Related news about Servicechannel

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Complete news archive for ServiceChannel

Full article history, source details, and older brand coverage require an active premium plan.

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about ServiceChannel

ServiceChannel was founded in 1999 and raised its 1st funding round 14 years after it was founded.

ServiceChannel is headquartered in New York, United States. It is registered at New York, New York, United States.

ServiceChannel is a funded company, having raised a total of $54M across 2 funding rounds to date. The company's 1st funding round was a Unspecified of $2M, raised on Feb 2013.

ServiceChannel was founded in 1999 in New York, United States, within the facility management sector. A cloud and app-based platform is provided to handle sourcing, procurement, management, and payment for maintenance and repair services from commercial contractors across enterprises. Core products include service automation essentials, covering contract management, work order management, financial management, and business intelligence, alongside service automation professional tailored for complex facilities needs.

ServiceChannel's top competitors include Comfy, Brightly and Cityworks.

ServiceChannel offers ServiceChannel Platform, ServiceChannel Managed, and Service Provider Marketplace.

ServiceChannel has made 1 acquisition, including Big Sky.

ServiceChannel has 2 investors. Key investors include Fortive, and Accel.

ServiceChannel operates through Servicechannel.Com, Inc..

Yes. ServiceChannel was acquired by Fortive in July 2021.

Yes. ServiceChannel publishes ServiceChannel Provider, with over 100,000 downloads.

The website of ServiceChannel receives about 645 thousand visits a month.

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