About Servion
Servion is a Technology company based in Chennai (India) founded in 2004 by Ramamoorti Chandramouli, Rengarajan Madanagopalan, Baskar Subramanian, Sarosh Jehangir Ghandy, and Adarsh Kumar Mehra, and was acquired by EMK Capital in November 2023. Platforms-led customer experience solutions are delivered across multiple channels. It operates in the Technology and Business Services sectors. Servion has raised $87.22 million across 5 funding rounds from investors including Everstone Capital, Solmark and Apna Ashiana Buildcon. The company has 1,062 employees. Servion has completed 1 acquisition, including Innoveo. Servion was last valued at $93.27 million in May 2018. Its Indian entity Servion Global Solutions Private Limited reported revenue of ₹305 Cr. Servion offers products and services including Cloud Contact Center, CX AI Services, Analytics and Workforce Management, and Managed Services. Its focus areas include Customer Experience Services, Diversified, AI Services and AI Model Development.
Company details
Servion is a platforms led solutions provider for customer experience management solutions across multiple channels. The company provides proprietary platforms ServDesign, ServIntuit, ServInsights, ServCloud and ServCare to build their customer experience management hub. ServDesign is a business consulting framework for customer journey design and improvement; ServInsights is a mutli-channel contact center analytics platform which integrates data from multiple sources and enterprise sources to enable informed decision making; ServIntuit is an omni-channel customer experience platform; ServCare, a managed service offering for customer engagement centers; ServCloud, a cloud-based platform to transform contact centers into an omni-channel customer engagement hub.The company also provides platforms and solutions for customer journey analytics, contact center analytics and workforce optimization. Servion also has developed AI enabled virtual customer service agents for deployment in customer service hubs. The company uses its proprietary platforms to offer Customer Experience Management Hubs, Contact Center design and consulting solutions as well as unified communications and collaboration solutions in partnership with Avaya and Cisco. As of May 2017, the company claims to manage over 10 billion customer interactions across 60 countries on 6 continents and has reported revenues of 75M. Everstone Group has invested close to 74M in the company and Evertech Pte Ltd, a technology investment platform of Everstone Capital and investment firm Solmark Inc holds a majority stake in the company.
- Headquarters Chennai, India
- Employees 1,062
- Founders Ramamoorti Chandramouli, Rengarajan Madanagopalan, Baskar Subramanian, Sarosh Jehangir Ghandy, Adarsh Kumar Mehra
- Stage Acquired
- SectorsTechnologyBusiness Services
- Website servion.com
- Social LinkedIn X Facebook YouTube
- Acquired by Everstone Capital (Nov 2014)
- Legal Name Servion Global Solutions Private Limited
- Date of Incorporation 25 Nov, 2004
- Jurisdiction Chennai, Tamil Nadu, India
- Annual Revenue₹305 Cr
FY 2025 · -15% YoY
- Net Loss-₹3.46 Cr
FY 2025 · -1% margin
- EBITDA-₹2.46 Cr
FY 2025 · -1% margin
- Total Equity Funding$87.22M (USD)
in 5 rounds
- Latest Funding Round$47.45K (USD), Angel Round
May 2018
- InvestorsEverstone Capital
& 14 more
- Employee Count1,062
- Investments & Acquisitions
- Acquired by
Associated legal entities of Servion
Servion is associated with 2 registered companies on The Company Check; the primary company is Servion Global Solutions Private Limited. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Servion Global Solutions Private Limited CIN U72200TN2004PTC112726 | Active | 25 Nov 2004 | Thiruvanmiyur, Tamil Nadu | ₹305 Cr | 930 | 4 | View details |
| Acqueon Technologies Private Limited CIN U29309TN1991PTC020805 | Active | 14 May 1991 | Chennai, Tamil Nadu | ₹181 Cr | 197 | 5 | View details |
Products & Services of Servion
Servion offers a comprehensive portfolio of products and services, including Cloud Contact Center, CX AI Services, Analytics and Workforce Management, and Managed Services.
Provides cloud-based solutions for omnichannel customer interactions.
Offers automated self-service to reduce costs and handle inquiries.
Delivers insights for better customer and agent experiences.
Handles 24x7 application and infrastructure support for businesses.
Apps and channels of Servion
its YouTube channel Servion Global Solutions has 1.19K subscribers and 30 videos.
Videos from Servion
The most watched videos on Servion's YouTube channel, Servion Global Solutions (1.19K subscribers). Click a video to play it here.
More on Servion Global Solutions.
Funding Insights of Servion
Servion has successfully raised a total of $87.22M across 5 strategic funding rounds. The most recent funding activity was a Angel Round of $47.45 thousand completed in May 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $87.22M
- Total Rounds 5
- Last Round Angel Round — $47,448
- First Round $9.85M
(Sep 2006)
- Investors Count 13
All 5 funding rounds of Servion with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2018 | $47,448 | Angel Round | $93.27M | Sameet Gupte | – |
| Oct 2017 | $489,620 | Angel Round | $97.4M | Hamid Akhavan Malayeri | – |
| May 2017 | $74M | Series B | – | Everstone Capital | |
| Apr 2011 | $2.83M | Series A | $••••• | Apna Ashiana Buildcon | |
| Sep 2006 | $9.85M | Series A | $••••• | Sansar Capital |
| Date | Valuation | Stage |
|---|---|---|
| May 2018 | $93.27M | •••••••• |
| Oct 2017 | $97.4M | •••••••• |
| Apr 2011 | $••••• | •••••••• |
| Sep 2006 | $••••• | •••••••• |
Full valuation and stage history of Servion
Every valuation point, the growth-stage changes (minicorn, soonicorn, unicorn) and the dates behind them require an active premium plan.
- All valuation points
- Stage changes
- Dates
- Exports
Verified entity values are shown only after access is granted.
Last known valuation $93.27M (May 2018). 15 investors in total: 7 institutional and 8 angel.
Investors in Servion
Servion has secured backing from 15 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Everstone Capital, Solmark and Apna Ashiana Buildcon.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity investments in mid-market businesses linked to India and Southeast Asia. | 2006 | everstonecapital.com | Singapore, Singapore | |
Tech and Life Sciences focused VC firm investing in the US and India | basilpartners.com | Singapore, Singapore | ||
Private equity investments are directed toward Asia and Middle East. | sansarcapital.com | New York, United States | ||
Private equity firm focused on multiple sectors | Ebene City, Mauritius | |||
Provides construction and project management for residential and commercial developments. | 2016 | apnaashianabuildcon.com | Patna, India | |
SG Sameet Gupte | Co-founder of Sportz Interactive, active angel investor in Indian startups | unknown_1a58c534b86f4c409 | ||
HA Hamid Akhavan Malayeri | unknown_aae4204f2ba847198 | |||
GG Gokulakrishnan G | unknown_e49ef194f8084d659 | |||
SR Shriram Rajamani | unknown_9b3bf1e55e2842f6b | |||
SS Sampath Srinivasan | unknown_f801fc87f02b47178 |
Investor details for Servion
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Servion Global Solutions Private Limited (Servion)
Servion Global Solutions Private Limited is the primary company behind Servion. The boards of the 2 registered companies of Servion currently have 6 directors; the longest-serving is Amit Garg, appointed in 2022. 54 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Amit Garg DIN 07267487 | CFO | 01 Apr 2022 | 4 yrs 7 mo | Acqueon Technologies Private Limited |
| Vivaan Rajat Kukar DIN 09433868 | Director | 27 Oct 2023 | 3 yrs | Servion Global Solutions Private Limited |
| Arunachalam Prakash DIN 06371174 | Director | 22 Feb 2024 | 2 yrs 8 mo | Servion Global Solutions Private Limited |
| Susairaj Ashokraj DIN 09036518 | Whole-time director | 30 Sep 2024 | 2 yrs 1 mo | Acqueon Technologies Private Limited |
| Blair Anthony Habuda DIN 10741415 | Additional Director | 24 Mar 2025 | 1 yr 7 mo | Acqueon Technologies Private Limited |
| Kothandaraman Ramaseshan DIN 03025474 | Director | 07 Jul 2025 | 1 yr 4 mo | Servion Global Solutions Private Limited |
People of Servion
96 people are tracked at Servion (33 in leadership, 1 in board & advisors, 62 in team); the tracked headcount is 1,062.
| Name | Role | Group |
|---|---|---|
Ramamoorti Chandramouli | Co-Founder | Leadership |
Balakrishnan K | Leadership | |
| Co-Founder | Leadership | |
Baskar Subramanian | ex-Co-Founder | Leadership |
Sarosh Jehangir Ghandy | Co-Founder | Leadership |
Adarsh Kumar Mehra | Co-Founder | Leadership |
| Leadership | ||
Kamalanathan M. | Delivery Head - Asia, Middle East & UK (head Of Delivery & Operations) | Leadership |
Jeevanandan K. | Senior Director | Leadership |
Deepak Krishna K | Director | Leadership |
Bryce Gibson | CEO | Leadership |
Manu Yegnaraman | Vice President - Strategic Business Development | Leadership |
Josephraaj R V | Global Head, Human Resources | Leadership |
Frank Tersigni | Chief Revenue Officer | Leadership |
Vasan Ramaswamy | VP, Sales | Leadership |
Tony Janusky | VP, Sales | Leadership |
Rishi Wadhawan | Vice President Of Sales | Leadership |
Vinod Balakrishnan | Manager & Global Head - SCM & Receivables | Leadership |
| Chief Operating Officer | Leadership | |
Larry Hitchcock | Vice President | Delivery Head CX Solutions North America | Leadership |
76 more people are available in the full profile.
Complete people profiles for Servion
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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Financials of Servion
Figures of Servion Global Solutions Private Limited, the primary company behind Servion, for FY 2025. Revenue was ₹305 Cr (-15% year on year). Net loss was -₹3.46 Cr (-1% margin). EBITDA was -₹2.46 Cr (-1% margin). Revenue has grown at a compounded annual rate of -17% over three years and +208% over five years.
- ₹305 CrRevenue · FY 2025 · -15% YoY
- -₹3.46 CrNet loss · -1% margin
- -₹2.46 CrEBITDA · -1% margin
- ₹12.69 CrPaid-up capital
- 930Employees (provident fund records)
- -17%Revenue CAGR, 3 years
- +208%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Servion Global Solutions Private Limited are on its company page.
Detailed financial statements for Servion
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
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- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Servion
Servion has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Innoveo.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
A no-code platform is offered for insurance product development. | innoveo.com | Zurich, Switzerland | 2007 | Mar 2018 | $20M |
Complete acquisition details for Servion
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Servion
7 dated milestones of Servion across 19 years, from founding to its latest funding, stage changes and deals.
- Founded Servion is founded.
- Funding First funding round of $9.9M.
- Milestone Reaches Minicorn status.
- Exit Acquired by Everstone Capital.
- Acquisition Acquires Innoveo.
- Funding Latest funding round, Angel Round, of $47K.
- Exit Acquired by EMK Capital.
Web traffic of Servion
The website of Servion (servion.com) receives about 5.9K visits a month.
- Monthly visits5.9K
▲ 12.3% vs previous month
Websites whose visitors overlap most with Servion. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| siptech.com | 100% | View details | |||
maruticomputers.com | maruticomputers.com | 97% | – | ||
sbyte.tripod.com | sbyte.tripod.com | 97% | – | ||
| saksoft.com | 97% | 31.6K | #807,001 | View details | |
massindia.com | massindia.com | 97% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 24 similar websites and full traffic analytics for Servion
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- 24 similar websites
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Related news about Servion
Complete news archive for Servion
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Frequently Asked Questions about Servion
Servion was founded in 2004 and raised its 1st funding round 2 years after it was founded.
Servion is headquartered in Chennai, India. It is registered at Chennai, Tamil Nadu, India.
Servion is a funded company, having raised a total of $87.22M across 5 funding rounds to date. The company's 1st funding round was a Series A of $9.85M, raised on Sep 2006.
Servion has 1,062 employees.
The primary company behind Servion, Servion Global Solutions Private Limited, reported revenue of ₹305 Cr for FY 2025, down 15% year on year.
Servion is a platforms led solutions provider for customer experience management solutions across multiple channels. The company provides proprietary platforms ServDesign, ServIntuit, ServInsights, ServCloud and ServCare to build their customer experience management hub. ServDesign is a business consulting framework for customer journey design and improvement; ServInsights is a mutli-channel contact center analytics platform which integrates data from multiple sources and enterprise sources to enable informed decision making; ServIntuit is an omni-channel customer experience platform; ServCare, a managed service offering for customer engagement centers; ServCloud, a cloud-based platform to transform contact centers into an omni-channel customer engagement hub.The company also provides platforms and solutions for customer journey analytics, contact center analytics and workforce optimization. Servion also has developed AI enabled virtual customer service agents for deployment in customer service hubs. The company uses its proprietary platforms to offer Customer Experience Management Hubs, Contact Center design and consulting solutions as well as unified communications and collaboration solutions in partnership with Avaya and Cisco. As of May 2017, the company claims to manage over 10 billion customer interactions across 60 countries on 6 continents and has reported revenues of 75M. Everstone Group has invested close to 74M in the company and Evertech Pte Ltd, a technology investment platform of Everstone Capital and investment firm Solmark Inc holds a majority stake in the company.
Servion offers Cloud Contact Center, CX AI Services, Analytics and Workforce Management, and Managed Services.
Servion has made 1 acquisition, including Innoveo.
Servion has 15 investors. Key investors include Everstone Capital, Solmark, Apna Ashiana Buildcon, Sameet Gupte, and Hamid Akhavan Malayeri.
The valuation of Servion is $93.27M as of May 2018.
Servion is associated with 2 legal entities: Servion Global Solutions Private Limited, Acqueon Technologies Private Limited.
Yes. Servion was acquired by Everstone Capital in November 2014.