About Servion
Servion is a company based in Chennai (India) founded in 2004 by Ramamoorti Chandramouli, Rengarajan Madanagopalan, Baskar Subramanian, Sarosh Jehangir Ghandy, and Adarsh Kumar Mehra was acquired by EMK Capital in November 2023. Servion has raised $87.22 million across 5 funding rounds from investors including Everstone Capital, Solmark and Apna Ashiana Buildcon. The company has 930 employees as of March 21, 2024. Servion has completed 1 acquisition, including Innoveo. Servion offers products and services including Cloud Contact Center, CX AI Services, Analytics and Workforce Management, and Managed Services. Servion operates in a competitive market with competitors including HelloDone, AI CROSS, WideBot, MindOS and Libre Wireless Technologies, among others.
- Headquarter Chennai, India
- Employees 930 as on 21 Mar, 2024
- Founders Ramamoorti Chandramouli, Rengarajan Madanagopalan, Baskar Subramanian, Sarosh Jehangir Ghandy, Adarsh Kumar Mehra
- Stage Minicorn
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Sectors
TechnologyBusiness Services
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Phone
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Website
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Social
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- Legal Name Servion Global Solutions Private Limited
- Date of Incorporation 25 Nov, 2004
- Jurisdiction Chennai, Tamil Nadu, India
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Annual Revenue
$79.05 M (USD)23.22as on Mar 31, 2023
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Net Profit
$6.77 M (USD)115.34as on Mar 31, 2023
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EBITDA
$7.69 M (USD)122.66as on Mar 31, 2023
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Total Equity Funding
$87.22 M (USD)
in 5 rounds
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Latest Funding Round
$47.45 K (USD), Angel Round
May 18, 2018
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Investors
Everstone Capital
& 14 more
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Employee Count
930
as on Mar 21, 2024
- Investments & Acquisitions
- Acquired by
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Products & Services of Servion
Servion offers a comprehensive portfolio of products and services, including Cloud Contact Center, CX AI Services, Analytics and Workforce Management, and Managed Services.
Provides cloud-based solutions for omnichannel customer interactions.
Offers automated self-service to reduce costs and handle inquiries.
Delivers insights for better customer and agent experiences.
Handles 24x7 application and infrastructure support for businesses.
People of Servion
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Funding Insights of Servion
Servion has successfully raised a total of $87.22M across 5 strategic funding rounds. The most recent funding activity was a Angel Round of $47.45 thousand completed in May 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Servion
Servion has secured backing from 15 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Everstone Capital, Solmark and Apna Ashiana Buildcon.
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Private equity investments in mid-market businesses linked to India and Southeast Asia.
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Tech and Life Sciences focused VC firm investing in the US and India
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Private equity investments are directed toward Asia and Middle East.
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Investor details for Servion
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Investments & Acquisitions by Servion
Servion has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Innoveo.
Investment portfolio details for Servion
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- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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A no-code platform is offered for insurance product development.
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Complete acquisition details for Servion
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Financial Statements - Servion
Detailed financials for Servion
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Servion Comparisons
Peer comparison for Servion
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Competitors of Servion
Servion operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as HelloDone, AI CROSS, WideBot, MindOS and Libre Wireless Technologies, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Provider of AI-enabled platform offering automated real-time information for multiple sectors
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Messaging protocols and AI chatbot applications are developed.
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Arabic-focused bot-building platform is developed for enterprises.
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Provider of AI and subscription-based multiple task management platform
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Application and AI development services are provided by the company.
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Detailed competitors of Servion
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Latest news on Servion
Complete news archive for Servion
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Frequently Asked Questions about Servion
Servion was founded in 2004 and raised its 1st funding round 2 years after it was founded.
Servion is headquartered in Chennai, India. It is registered at Chennai, Tamil Nadu, India.
Servion is a funded company, having raised a total of $87.22M across 5 funding rounds to date.
As of Mar 21, 2024, the latest employee count at Servion is 930.
Annual revenue of Servion is $79.05M as on Mar 31, 2023.
Servion is a platforms led solutions provider for customer experience management solutions across multiple channels. The company provides proprietary platforms ServDesign, ServIntuit, ServInsights, ServCloud and ServCare to build their customer experience management hub. ServDesign is a business consulting framework for customer journey design and improvement; ServInsights is a mutli-channel contact center analytics platform which integrates data from multiple sources and enterprise sources to enable informed decision making; ServIntuit is an omni-channel customer experience platform; ServCare, a managed service offering for customer engagement centers; ServCloud, a cloud-based platform to transform contact centers into an omni-channel customer engagement hub.The company also provides platforms and solutions for customer journey analytics, contact center analytics and workforce optimization. Servion also has developed AI enabled virtual customer service agents for deployment in customer service hubs. The company uses its proprietary platforms to offer Customer Experience Management Hubs, Contact Center design and consulting solutions as well as unified communications and collaboration solutions in partnership with Avaya and Cisco. As of May 2017, the company claims to manage over 10 billion customer interactions across 60 countries on 6 continents and has reported revenues of 75M. Everstone Group has invested close to 74M in the company and Evertech Pte Ltd, a technology investment platform of Everstone Capital and investment firm Solmark Inc holds a majority stake in the company.
Servion offers Cloud Contact Center, CX AI Services, Analytics and Workforce Management, and Managed Services.
Servion has made 1 acquisition, including Innoveo.
Servion has 15 investors. Key investors include Everstone Capital, Solmark, Apna Ashiana Buildcon, Sameet Gupte, and Hamid Akhavan Malayeri.
The valuation of Servion is $93.27M as of May 2018.