About Sikom
Sikom is a Technology company based in Heidelberg (Germany) founded in 1998 by Jurgen Hoffmeister, and was acquired by Business Systems Integration in April 2026. Sikom is recognized as a German manufacturer of premium contact center software. It operates on a SaaS (Software-as-a-Service) model. The company has 60 employees. Its chief executive, as recorded, is Jurgen H Hoffmeister. Sikom offers products and services including Sikom AgentOne and AgentOne Cloud. Its focus areas include Software and Customer Relationship Management. Its legal entity is Sikom Software GmbH.
Company details
Sikom is established as a leading German manufacturer of premium contact center software, focusing on innovative solutions for customer communication. The company is specialized in addressing customer service needs and operational management for complex organizations across various sectors, including insurance and health insurance markets. Solutions are offered in private and public cloud environments or on-premises based on regulatory requirements. Integration with core applications and modern customer journey elements is facilitated through flexible interfaces. With over 25 years of customer dialogue, Sikoms forward-thinking approach and dedicated team drive continuous software development to enhance customer satisfaction.
- Headquarters Heidelberg, Germany
- Employees 60
- Founders Jurgen Hoffmeister
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website sikom.cx
- Social X Facebook
- Acquired by Business Systems Integration (Apr 2026)
- Legal Name Sikom Software Gmbh
- Investors
- Employee Count60
- Acquired byBusiness Systems Integration
(Apr 2026)
Products & Services of Sikom
Sikom offers a comprehensive portfolio of products and services, including Sikom AgentOne and AgentOne Cloud.
Software for managing omnichannel customer communication effectively.
Cloud solution for scalable customer communication management.
Investors in Sikom
Sikom has secured backing from 1 investor. Prominent investors backing the company include Business Systems Integration.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
CRM and POS software is provided for multiple industries. | 1996 | bsi-software.com | Zurich, Switzerland |
Investor details for Sikom
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Sikom
2 people are tracked at Sikom (2 in leadership); the tracked headcount is 60.
| Name | Role | Group |
|---|---|---|
Jurgen Hoffmeister | Founder | Leadership |
Jurgen H Hoffmeister | CEO, Owner | Leadership |
Complete people profiles for Sikom
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Sikom
2 dated milestones of Sikom across 28 years, from founding to its latest funding, stage changes and deals.
- Founded Sikom is founded.
- Exit Acquired by Business Systems Integration.
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Sikom
Sikom was founded in 1998.
Sikom is headquartered in Heidelberg, Germany. It is registered at Heidelberg, Baden-wurttemberg, Germany.
Jurgen H Hoffmeister is the CEO of Sikom, as recorded in our data.
Sikom has 60 employees.
Sikom is established as a leading German manufacturer of premium contact center software, focusing on innovative solutions for customer communication. The company is specialized in addressing customer service needs and operational management for complex organizations across various sectors, including insurance and health insurance markets. Solutions are offered in private and public cloud environments or on-premises based on regulatory requirements. Integration with core applications and modern customer journey elements is facilitated through flexible interfaces. With over 25 years of customer dialogue, Sikoms forward-thinking approach and dedicated team drive continuous software development to enhance customer satisfaction.
Sikom offers Sikom AgentOne and AgentOne Cloud.
Sikom has 1 investor. Key investors include Business Systems Integration.
Sikom operates through Sikom Software Gmbh.
Yes. Sikom was acquired by Business Systems Integration in April 2026.