SMS Assist

Chicago, United States Founded: 2003 • Age: 23 yrs Acquired By Lessen
SaaS-driven maintenance solutions for commercial spaces are provided.
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About SMS Assist

SMS Assist is a company based in Chicago (United States) founded in 2003 was acquired by Lessen in January 2023.. SMS Assist has raised $255 million across 4 funding rounds from investors including Goldman Sachs, Lessen and Insight Partners. SMS Assist has completed 1 acquisition, including Olympic Support. SMS Assist offers products and services including Lessen Marketplace, Lessen360™, and Lessen Copilot. SMS Assist operates in a competitive market with competitors including Plentific, Happy, Facilio, WeMaintain and Latchel, among others.

  • Headquarter Chicago, United States
  • Stage Unicorn
  • Sectors
    Business Services
    Energy & Utilities Real Estate & Construction
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Sms Assist, L.L.C.
Operational Areas
Business Services → Facility, Security & Field Operations
Energy & Utilities → Energy Storage & Efficiency
Real Estate & Construction → Property Technology (PropTech)
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $255 M (USD)

    in 4 rounds

  • Latest Funding Round
    $150 M (USD), Series D

    Jun 07, 2016

  • Investors
  • Employee Count
    Employee Count
  • Investments & Acquisitions
  • Acquired by
    Lessen

    (Jan 12, 2023)

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Products & Services of SMS Assist

SMS Assist offers a comprehensive portfolio of products and services, including Lessen Marketplace, Lessen360™, and Lessen Copilot. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Connects vendors and clients for property services and maintenance opportunities

Manages work orders and asset lifecycles for property maintenance

Assists in streamlining processes for repairs and capital projects

People of SMS Assist
Headcount 200-500
Employee Profiles 44
Board Members and Advisors 1
Employee Profiles
People
Maureen Ehrenberg
President, Commercial Division
People
Brian Ilc
Regional Director Of Hospitality Operations
People
Todd Johnston, MBA, MRED
Project Manager
People
Kenzie Beach
Field Project Manager

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Funding Insights of SMS Assist

SMS Assist has successfully raised a total of $255M across 4 strategic funding rounds. The most recent funding activity was a Series D round of $150 million completed in June 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 4
  • Last Round Series D — $150.0M
  • First Round

    (22 Jun 2011)

  • Investors Count 4
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2016 Amount Series D - SMS Assist Valuation Goldman Sachs Investment Partners
May, 2015 Amount Series C - SMS Assist Valuation Insight Partners
Oct, 2013 Amount Series B - SMS Assist Valuation Pritzker Group
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in SMS Assist

SMS Assist has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Goldman Sachs, Lessen and Insight Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Investment firm scaling software and technology companies from early to late stages.
Founded Year Domain Location
Investments in SaaS, marketplace, and middle market companies are managed.
Founded Year Domain Location
Investment banking services are delivered across multiple financial sectors.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by SMS Assist

SMS Assist has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Olympic Support. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of data centre, storage, IT support, asset maintenance, and other services
1997
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - SMS Assist

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Sms Assist Comparisons

Employees
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Competitors of SMS Assist

SMS Assist operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Plentific, Happy, Facilio, WeMaintain and Latchel, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
SaaS solutions for property maintenance and repair management are provided.
domain founded_year HQ Location
Software for property maintenance, asset management, and leasing is developed.
domain founded_year HQ Location
SaaS platform for property operations and maintenance is delivered.
domain founded_year HQ Location
Elevator maintenance, repair, and spare parts are supplied for buildings.
domain founded_year HQ Location
Maintenance management software is provided for property owners and managers.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Sms Assist

Frequently Asked Questions about SMS Assist

When was SMS Assist founded?

SMS Assist was founded in 2003 and raised its 1st funding round 8 years after it was founded.

Where is SMS Assist located?

SMS Assist is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.

Who is the current CEO of SMS Assist?

Jay McKee is the current CEO of SMS Assist.

Is SMS Assist a funded company?

SMS Assist is a funded company, having raised a total of $255M across 4 funding rounds to date. The company's 1st funding round was a Series B of $45M, raised on Jun 22, 2011.

What does SMS Assist do?

Founded in 2003 and based in Chicago, United States, SMS Assist operates in the facility management sector. SaaS platforms are utilized to integrate clients, affiliates, and employees within an online system. Services encompass vendor management, facility management, work order management, call center management, quality assurance, and asset management. Training and education programs are also delivered to technicians.

Who are the top competitors of SMS Assist?

SMS Assist's top competitors include Plentific, Happy and Mezo.

What products or services does SMS Assist offer?

SMS Assist offers Lessen Marketplace, Lessen360™, and Lessen Copilot.

How many acquisitions has SMS Assist made?

SMS Assist has made 1 acquisition, including Olympic Support.

Who are SMS Assist's investors?

SMS Assist has 5 investors. Key investors include Goldman Sachs, Lessen, Insight Partners, Pritzker Group, and Goldman Sachs Investment Partners.

What is SMS Assist's valuation?

The valuation of SMS Assist is $1B as of Jun 2016.

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