SMS Assist

Chicago, United States Founded: 2003 • Age: 23 yrs Acquired By Lessen
SaaS-driven maintenance solutions for commercial spaces are provided.
Annual revenue - Latest available
Total funding $255.0M 4 rounds
Employees - Tracked headcount
Investors 5 Known backers
Products 3 Services tracked
Competitors 9 Brand Intelligence

About SMS Assist

SMS Assist is a company based in Chicago (United States) founded in 2003 was acquired by Lessen in January 2023. SMS Assist has raised $255 million across 4 funding rounds from investors including Goldman Sachs, Lessen and Insight Partners. SMS Assist has completed 1 acquisition, including Olympic Support. SMS Assist offers products and services including Lessen Marketplace, Lessen360™, and Lessen Copilot. SMS Assist operates in a competitive market with competitors including Plentific, Happy, Facilio, WeMaintain and Latchel, among others.

  • Headquarter Chicago, United States
  • Stage Unicorn
  • Sectors
    Business Services
    Energy & Utilities Real Estate & Construction
  • Email
    Locked
  • Phone
    Locked
  • Website
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  • Social
    Locked
  • Legal Name Sms Assist, L.L.C.
Operational Areas
Business Services → Facility, Security & Field Operations Unlock Sub-Sector Unlock Segment
Energy & Utilities → Energy Storage & Efficiency Unlock Sub-Sector Unlock Segment
Real Estate & Construction → Property Technology (PropTech) Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $255 M (USD)

    in 4 rounds

  • Latest Funding Round
    $150 M (USD), Series D

    Jun 07, 2016

  • Investors
  • Employee Count
    Not available
  • Investments & Acquisitions
  • Acquired by
    Lessen

    (Jan 12, 2023)

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Products & Services of SMS Assist

SMS Assist offers a comprehensive portfolio of products and services, including Lessen Marketplace, Lessen360™, and Lessen Copilot.

Product name locked
Category locked
Primary

Connects vendors and clients for property services and maintenance opportunities

Product name locked
Category locked
Locked

Manages work orders and asset lifecycles for property maintenance

Product name locked
Category locked
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Assists in streamlining processes for repairs and capital projects

People of SMS Assist

Headcount 200-500
Employee Profiles 44
Board Members and Advisors 1
Employee Profiles
People
Maureen Ehrenberg
President, Commercial Division
People
Brian Ilc
Regional Director Of Hospitality Operations
People
Todd Johnston, MBA, MRED
Project Manager
People
Kenzie Beach
Field Project Manager

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Funding Insights of SMS Assist

SMS Assist has successfully raised a total of $255M across 4 strategic funding rounds. The most recent funding activity was a Series D round of $150 million completed in June 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in SMS Assist

SMS Assist has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Goldman Sachs, Lessen and Insight Partners.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Investment firm scaling software and technology companies from early to late stages.
Locked Locked Locked
Investments in SaaS, marketplace, and middle market companies are managed.
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Investment banking services are delivered across multiple financial sectors.
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Investor details for SMS Assist

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by SMS Assist

SMS Assist has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Olympic Support.

Investments
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Investment portfolio details for SMS Assist

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of data centre, storage, IT support, asset maintenance, and other services
Locked Locked 1997 Locked
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Complete acquisition details for SMS Assist

Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.

  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - SMS Assist

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Detailed financials for SMS Assist

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  • Historical revenue
  • Profit trends
  • Statement rows
  • Financial ratios

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Sms Assist Comparisons

SMS Assist Primary company
Description
SaaS-driven maintenance solutions for commercial spaces are ...
Location
Chicago, United States
Founded Year
2003
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for SMS Assist

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

  • Named peers
  • Headcount comparison
  • Funding comparison
  • Operating benchmarks

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Competitors of SMS Assist

SMS Assist operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Plentific, Happy, Facilio, WeMaintain and Latchel, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
SaaS solutions for property maintenance and repair management are provided.
Locked Locked Locked
Software for property maintenance, asset management, and leasing is developed.
Locked Locked Locked
SaaS platform for property operations and maintenance is delivered.
Locked Locked Locked
Elevator maintenance, repair, and spare parts are supplied for buildings.
Locked Locked Locked
Maintenance management software is provided for property owners and managers.
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Detailed competitors of SMS Assist

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Sms Assist

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Complete news archive for SMS Assist

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about SMS Assist

SMS Assist was founded in 2003 and raised its 1st funding round 8 years after it was founded.

SMS Assist is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.

Jay McKee is the current CEO of SMS Assist.

SMS Assist is a funded company, having raised a total of $255M across 4 funding rounds to date.

Founded in 2003 and based in Chicago, United States, SMS Assist operates in the facility management sector. SaaS platforms are utilized to integrate clients, affiliates, and employees within an online system. Services encompass vendor management, facility management, work order management, call center management, quality assurance, and asset management. Training and education programs are also delivered to technicians.

SMS Assist's top competitors include Plentific, Happy and Mezo.

SMS Assist offers Lessen Marketplace, Lessen360™, and Lessen Copilot.

SMS Assist has made 1 acquisition, including Olympic Support.

SMS Assist has 5 investors. Key investors include Goldman Sachs, Lessen, Insight Partners, Pritzker Group, and Goldman Sachs Investment Partners.

The valuation of SMS Assist is $1B as of Jun 2016.

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