About SMS Assist
SMS Assist is a company based in Chicago (United States) founded in 2003 was acquired by Lessen in January 2023.. SMS Assist has raised $255 million across 4 funding rounds from investors including Goldman Sachs, Lessen and Insight Partners. SMS Assist has completed 1 acquisition, including Olympic Support. SMS Assist offers products and services including Lessen Marketplace, Lessen360™, and Lessen Copilot. SMS Assist operates in a competitive market with competitors including Plentific, Happy, Facilio, WeMaintain and Latchel, among others.
- Headquarter Chicago, United States
- Stage Unicorn
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Sectors
Business ServicesEnergy & Utilities Real Estate & Construction
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Email
***********
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Sms Assist, L.L.C.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$255 M (USD)
in 4 rounds
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Latest Funding Round
$150 M (USD), Series D
Jun 07, 2016
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Investors
Goldman Sachs
& 4 more
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Employee Count
Employee Count
- Investments & Acquisitions
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Acquired by
Lessen
(Jan 12, 2023)
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Products & Services of SMS Assist
SMS Assist offers a comprehensive portfolio of products and services, including Lessen Marketplace, Lessen360™, and Lessen Copilot. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Connects vendors and clients for property services and maintenance opportunities
Manages work orders and asset lifecycles for property maintenance
Assists in streamlining processes for repairs and capital projects
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Funding Insights of SMS Assist
SMS Assist has successfully raised a total of $255M across 4 strategic funding rounds. The most recent funding activity was a Series D round of $150 million completed in June 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series D — $150.0M
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First Round
First Round
(22 Jun 2011)
- Investors Count 4
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun, 2016 | Amount | Series D - SMS Assist | Valuation | Goldman Sachs Investment Partners | |
| May, 2015 | Amount | Series C - SMS Assist | Valuation | Insight Partners |
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| Oct, 2013 | Amount | Series B - SMS Assist | Valuation | Pritzker Group |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in SMS Assist
SMS Assist has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Goldman Sachs, Lessen and Insight Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Investment firm scaling software and technology companies from early to late stages.
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Founded Year | Domain | Location | |
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Investments in SaaS, marketplace, and middle market companies are managed.
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Founded Year | Domain | Location | |
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Investment banking services are delivered across multiple financial sectors.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by SMS Assist
SMS Assist has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Olympic Support. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Provider of data centre, storage, IT support, asset maintenance, and other services
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1997 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - SMS Assist
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Sms Assist Comparisons
Competitors of SMS Assist
SMS Assist operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Plentific, Happy, Facilio, WeMaintain and Latchel, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
SaaS solutions for property maintenance and repair management are provided.
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| domain | founded_year | HQ Location |
Software for property maintenance, asset management, and leasing is developed.
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| domain | founded_year | HQ Location |
SaaS platform for property operations and maintenance is delivered.
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| domain | founded_year | HQ Location |
Elevator maintenance, repair, and spare parts are supplied for buildings.
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| domain | founded_year | HQ Location |
Maintenance management software is provided for property owners and managers.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Sms Assist
Frequently Asked Questions about SMS Assist
When was SMS Assist founded?
SMS Assist was founded in 2003 and raised its 1st funding round 8 years after it was founded.
Where is SMS Assist located?
SMS Assist is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
Who is the current CEO of SMS Assist?
Jay McKee is the current CEO of SMS Assist.
Is SMS Assist a funded company?
SMS Assist is a funded company, having raised a total of $255M across 4 funding rounds to date. The company's 1st funding round was a Series B of $45M, raised on Jun 22, 2011.
What does SMS Assist do?
Founded in 2003 and based in Chicago, United States, SMS Assist operates in the facility management sector. SaaS platforms are utilized to integrate clients, affiliates, and employees within an online system. Services encompass vendor management, facility management, work order management, call center management, quality assurance, and asset management. Training and education programs are also delivered to technicians.
Who are the top competitors of SMS Assist?
What products or services does SMS Assist offer?
SMS Assist offers Lessen Marketplace, Lessen360™, and Lessen Copilot.
How many acquisitions has SMS Assist made?
SMS Assist has made 1 acquisition, including Olympic Support.
Who are SMS Assist's investors?
SMS Assist has 5 investors. Key investors include Goldman Sachs, Lessen, Insight Partners, Pritzker Group, and Goldman Sachs Investment Partners.
What is SMS Assist's valuation?
The valuation of SMS Assist is $1B as of Jun 2016.