About Support Services Group
Support Services Group is a company based in Waco (United States) founded in 1998 was acquired by Kingswood Capital in August 2022. Support Services Group has completed 1 acquisition, including Innovative Vision. Support Services Group offers products and services including Contact Center Services, Workforce Management Services, AI Transformation, and Compliance Services. Support Services Group operates in a competitive market with competitors including Tymely, Talentpop, Maxicus, REDIG and Paramount Global Shopping, among others.
- Headquarter Waco, United States
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Sectors
Business Services
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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- Investors
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Employee Count
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- Investments & Acquisitions
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Acquired by
Kingswood Capital
(Aug 18, 2022)
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Products & Services of Support Services Group
Support Services Group offers a comprehensive portfolio of products and services, including Contact Center Services, Workforce Management Services, AI Transformation, and Compliance Services.
Manages customer interactions and support for businesses.
Optimizes employee scheduling and performance in organizations.
Implements AI for improving business processes and efficiency.
Ensures adherence to industry standards and regulations.
People of Support Services Group
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Funding Insights of Support Services Group
Detailed funding history for Support Services Group
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Investors in Support Services Group
Support Services Group has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Kingswood Capital.
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Investor details for Support Services Group
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Investments & Acquisitions by Support Services Group
Support Services Group has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Innovative Vision.
Investment portfolio details for Support Services Group
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Business process outsourcing services are provided from Richmond Hill, Canada.
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Complete acquisition details for Support Services Group
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Financial Statements - Support Services Group
Detailed financials for Support Services Group
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Support Services Group Comparisons
Peer comparison for Support Services Group
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Competitors of Support Services Group
Support Services Group operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Tymely, Talentpop, Maxicus, REDIG and Paramount Global Shopping, among others.
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AI-based ecommerce customer support is delivered via email services.
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Provides dedicated agents for e-commerce customer support services.
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Customer experiences and BPO services are provided worldwide.
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Specializes in mobile app development and ecommerce BPO services.
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Provides virtual nurse assistants to hospitals and medical practices globally.
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Detailed competitors of Support Services Group
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Latest news on Support Services Group
Complete news archive for Support Services Group
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Frequently Asked Questions about Support Services Group
Support Services Group was founded in 1998.
Support Services Group is headquartered in Waco, United States. It is registered at Waco, Texas, United States.
Bryan Gross is the current CEO of Support Services Group.
Support Services Group was established in 1998 in Waco, United States, as a provider of customer support services. Operations focus on delivering assistance to businesses in the support sector. Services include handling customer inquiries and resolutions. The company is led by CEO Bryan Gross. Activities are centered in the United States, with domain supportservicesgroup.co used for online presence.
Support Services Group's top competitors include Tymely, Maxicus and Accent PreMedia.
Support Services Group offers Contact Center Services, Workforce Management Services, AI Transformation, and Compliance Services.
Support Services Group has made 1 acquisition, including Innovative Vision.
Support Services Group has 1 investor. Key investors include Kingswood Capital.