About SupportSoft
SupportSoft is a company based in Redwood City (United States) founded in 1997 was acquired by Consona Corporation in April 2009.. SupportSoft has completed 2 acquisitions, including CoreNetworks and YourTechOnline.
- Headquarter Redwood City, United States
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
- Investors
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Employee Count
Employee Count
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Investments & Acquisitions
CoreNetworks
& 1 more
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Acquired by
Consona Corporation
(Apr 06, 2009)
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Funding Insights of SupportSoft
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in SupportSoft
SupportSoft has secured backing from 1 investor. Prominent investors backing the company include Consona Corporation. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Enterprise applications provider
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by SupportSoft
SupportSoft has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include CoreNetworks and YourTechOnline. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
|
2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Support services for technology are provided online by YourTechOnline.
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2000 | ||||
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Network Management Software Solutions for cable operators
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1998 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - SupportSoft
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Supportsoft Comparisons
Competitors of SupportSoft
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about SupportSoft
When was SupportSoft founded?
SupportSoft was founded in 1997.
Where is SupportSoft located?
SupportSoft is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.
What does SupportSoft do?
Founded in 1997 and headquartered in Redwood City, United States, SupportSoft operates in the IT sector. A platform is offered for self-healing, self-service, and assisted support to enhance productivity and lessen help desk demands. AI tools for business communication are developed to support human-AI interactions. Consulting is provided to optimize technology investments, with complementary solutions included in subscriptions.
How many acquisitions has SupportSoft made?
SupportSoft has made 2 acquisitions, including CoreNetworks, and YourTechOnline.
Who are SupportSoft's investors?
SupportSoft has 1 investor. Key investors include Consona Corporation.