SupportSoft

Redwood City, United States Founded: 1997 • Age: 29 yrs Acquired By Consona Corporation
IT support automation and AI communication solutions are provided.

About SupportSoft

SupportSoft is a company based in Redwood City (United States) founded in 1997 was acquired by Consona Corporation in April 2009. SupportSoft has completed 2 acquisitions, including CoreNetworks and YourTechOnline.

Key Metrics

Investors in SupportSoft

SupportSoft has secured backing from 1 investor. Prominent investors backing the company include Consona Corporation.

All
InvestorDescriptionFounded YearDomainLocation
Enterprise applications provider
1997consona.comIndianapolis, United States
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Investor details for SupportSoft

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  • Round participation
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Investments & Acquisitions by SupportSoft

SupportSoft has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include CoreNetworks and YourTechOnline.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Support services for technology are provided online by YourTechOnline.
yourtechonline.comVancouver, Canada2000May 2008β€’β€’β€’β€’
Network Management Software Solutions for cable operators
corenetworks.comHalifax, Canada1998Jul 2004β€’β€’β€’β€’
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Complete acquisition details for SupportSoft

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
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  • Exports

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Timeline of SupportSoft

4 dated milestones of SupportSoft across 12 years, from founding to its latest funding, stage changes and deals.

  1. Founded SupportSoft is founded.
  2. Acquisition Acquires CoreNetworks.
  3. Acquisition Acquires YourTechOnline.
  4. Exit Acquired by Consona Corporation.
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Frequently Asked Questions about SupportSoft

SupportSoft was founded in 1997.

SupportSoft is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.

Founded in 1997 and headquartered in Redwood City, United States, SupportSoft operates in the IT sector. A platform is offered for self-healing, self-service, and assisted support to enhance productivity and lessen help desk demands. AI tools for business communication are developed to support human-AI interactions. Consulting is provided to optimize technology investments, with complementary solutions included in subscriptions.

SupportSoft has made 2 acquisitions, including CoreNetworks, and YourTechOnline.

SupportSoft has 1 investor. Key investors include Consona Corporation.

Yes. SupportSoft was acquired by Consona Corporation in April 2009.

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