About Symend
Symend is a Technology company based in Calgary (Canada) founded in 2016 by Hanif Joshaghani and Tiffany Kaminsky. Customer engagement solutions are delivered through behavioral personalization for businesses. It operates on a AI-as-a-Service and Professional Services model. Symend has raised $132.78 million across 12 funding rounds from investors including TELUS, SVB and Plug and Play Tech Center. The company has 49 employees. Its chief executive, as recorded, is Hanif Joshaghani. Symend offers products and services including AI Debt Collections Software. Its focus areas include Software and AI Solutions.
Company details
Symend is engaged in providing AI-optimized debt collection software for enterprises. Solutions are tailored for industries such as telecommunications, financial services, credit unions, auto financing, and utilities. Behavioral science is integrated to predict customer behavior and enhance engagement. The platform is designed to improve recovery rates, reduce operational costs, and maintain customer trust. Deployment is rapid, with results seen in weeks, supported by professional services and expertise in collections.
- Headquarters Calgary, Canada
- Employees 49
- Founders Hanif Joshaghani, Tiffany Kaminsky
- SectorsTechnology
- Phone•••• ••••
- Website symend.com
- Social LinkedIn X Facebook
- Legal Name Symend
- Total Equity Funding$132.78M (USD)
in 12 rounds
- Latest Funding Round$1M (USD), Series C
Apr 2025
- InvestorsTELUS
& 13 more
- Employee Count49
Products & Services of Symend
Symend offers a comprehensive portfolio of products and services, including AI Debt Collections Software.
AI-driven software is used for debt collection optimization.
Funding Insights of Symend
Symend has successfully raised a total of $132.78M across 12 strategic funding rounds. The most recent funding activity was a Series C round of $1 million completed in April 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $132.78M
- Total Rounds 12
- Last Round Series C — $1M
- First Round $1M
(Dec 2016)
- Investors Count 14
Latest 10 of 12 funding rounds of Symend with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2025 | $1M | Series C | – | – | – |
| Feb 2025 | $6.49M | Debt – Conventional | – | – | – |
| Nov 2022 | $40.62M | Series C | – | Inovia Capital | |
| Feb 2021 | $43M | Series B | – | Inovia Capital | – |
| May 2020 | $5M | Debt – Conventional | – | – | |
| May 2020 | $47M | Series B | – | Inovia Capital | |
| Jun 2019 | Series A | – | Plug and Play Tech Center | – | |
| May 2019 | Series A | – | Ignition Partners | – | |
| Jan 2019 | Seed | – | Female Founders Fund | – | |
| Oct 2018 | $150,000 | Seed | – | Luge Capital | – |
14 investors in total: 13 institutional and 1 angel.
Investors in Symend
Symend has secured backing from 14 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include TELUS, SVB and Plug and Play Tech Center.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments are made in early-stage technology companies by Inovia Capital. | inovia.vc | Montreal, Canada | ||
Investments are directed by Impression Ventures toward fintech startups. | impression.ventures | Toronto, Canada | ||
Venture capital investments in startups are provided by Mistral. | mistral.vc | Toronto, Canada | ||
Growth-stage venture capital investments are made in revenue-positive companies. | plaza.ventures | Toronto, Canada | ||
Investments in enterprise software sectors are made by Ignition Partners. | ignition.vc | Los Altos, United States | ||
Startups are accelerated and invested in across multiple tech sectors. | 2006 | plugandplaytechcenter.com | Sunnyvale, United States | |
Early-stage investments are made in US women-led tech startups. | femalefoundersfund.com | New York, United States | ||
Luge Capital is focused on fintech venture capital investments. | luge.vc | Montreal, Canada | ||
Commercial banking services for small and medium-sized enterprises are provided. | 1944 | bdc.ca | Montreal, Canada | |
SME loans are provided to support business exports. | 1944 | edc.ca | Ottawa, Canada |
Investor details for Symend
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Symend
51 people are tracked at Symend (18 in leadership, 5 in board & advisors, 28 in team); the tracked headcount is 49.
| Name | Role | Group |
|---|---|---|
Hanif Joshaghani | Co-Founder & CEO | Leadership |
Tiffany Kaminsky | Co-Founder | Leadership |
PehKeong Teh | Chief Product Officer | Leadership |
Aly Khan Musani | Chief Financial Officer And Chief Operating Officer | Leadership |
Julie Newton | Senior People Partner | Leadership |
Jennifer Chan | Senior Director, Enterprise Operations | Leadership |
Trichelle Lone | Director, People Programs And Operations | Leadership |
Jenn Ryan | Vice President Sales - North America | Leadership |
Andrew Wright | Director Of Product Management | Leadership |
Jose Roberto Morgero Gonçalves | Sales VP - CALA | Leadership |
Dean Skelton | CTO | Leadership |
Alison D. | Head Of Behavioral Science | Leadership |
Trina Desrosiers | Director, Solutions Architecture And Operations | Leadership |
Andrew Doherty | Director Of Partner Solutions | Leadership |
Jennifer Ryan | Vice President Sales - North America Telecom, Energy & Media | Leadership |
Sonia D. | Ceo's Chief Of Staff | Leadership |
Scott Phillips | Director Of Data Fabric | Leadership |
Harv Badwal | Director, Corporate Information Technology | Leadership |
Eric Updyke | Board Member | Board & advisors |
Dennis Kavelman | Board Member | Board & advisors |
31 more people are available in the full profile.
Complete people profiles for Symend
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Symend
3 dated milestones of Symend across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Symend is founded.
- Funding First funding round of $1.0M.
- Funding Latest funding round, Series C, of $1.0M.
Web traffic of Symend
The website of Symend (symend.com) receives about 7.8K visits a month.
- Monthly visits7.8K
Websites whose visitors overlap most with Symend. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| aimsio.com | 100% | #742,662 | View details | ||
| vistavusolutions.com | 98% | 5.3K | #3,581,136 | View details | |
sanshtech.ca | sanshtech.ca | 30% | – | ||
| userful.com | 30% | 8.6K | #2,265,335 | View details | |
| makeit.com | 29% | #7,047,640 | View details | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 8 similar websites and full traffic analytics for Symend
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 8 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
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Frequently Asked Questions about Symend
Symend was founded in 2016.
Symend is headquartered in Calgary, Canada. It is registered at Calgary, Alberta, Canada.
Hanif Joshaghani is the CEO of Symend, as recorded in our data. They have also founded this company.
Symend is a funded company, having raised a total of $132.78M across 12 funding rounds to date. The company's 1st funding round was a Seed of $150K, raised on Dec 2016.
Symend has 49 employees.
Symend is engaged in providing AI-optimized debt collection software for enterprises. Solutions are tailored for industries such as telecommunications, financial services, credit unions, auto financing, and utilities. Behavioral science is integrated to predict customer behavior and enhance engagement. The platform is designed to improve recovery rates, reduce operational costs, and maintain customer trust. Deployment is rapid, with results seen in weeks, supported by professional services and expertise in collections.
Symend offers AI Debt Collections Software.
Symend has 14 investors. Key investors include TELUS, SVB, Plug and Play Tech Center, BDC, and Export Development Canada.
Symend operates through Symend.