About TOPdesk
TOPdesk is a company based in Delft (Netherlands) founded in 1993 by Wolter Smit and Frank Droogsma.. TOPdesk has raised $215.23 million across 1 funding round from investors including CVC. TOPdesk offers products and services including IT Service Management Software, Enterprise Service Management Software, and Facility Management Software. TOPdesk operates in a competitive market with competitors including Talla, Luminai, AetherPal, HEAT Software and NTRglobal, among others.
- Headquarter Delft, Netherlands
- Founders Wolter Smit, Frank Droogsma
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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- Legal Name Topdesk Nederland Bv
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$215.23 M (USD)
in 1 rounds
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Latest Funding Round
$215.23 M (USD), Private Equity Round
Dec 12, 2023
- Investors
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Employee Count
Employee Count
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Products & Services of TOPdesk
TOPdesk offers a comprehensive portfolio of products and services, including IT Service Management Software, Enterprise Service Management Software, and Facility Management Software. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for managing incidents, tickets, and workflows
Software for broader service desk operations and integrations
Tools for tracking assets and contracts in organizations
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Software Development Team
70 people
Sales and Marketing
31 people
Human Resources and Administration
24 people
Customer Team
22 people
Finance and Accounting
10 people
Support Team
5 people
Data Analysis and Operations Team
5 people
Product Management Team
5 people
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Funding Insights of TOPdesk
TOPdesk has successfully raised a total of $215.23M through 1 strategic funding round. The most recent funding activity was a Private Equity Round round of $215.23 million completed in December 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Private Equity Round — $215.2M
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First Round
First Round
(12 Dec 2023)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec, 2023 | Amount | Private Equity Round - TOPdesk | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in TOPdesk
TOPdesk has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include CVC. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Mezzanine financing and equity investments are provided by CVC.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by TOPdesk
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - TOPdesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Topdesk Comparisons
Competitors of TOPdesk
TOPdesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Talla, Luminai, AetherPal, HEAT Software and NTRglobal, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI assistants are offered for IT and HR team support.
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| domain | founded_year | HQ Location |
Artificial intelligence based platform offering internal workflow automation solutions
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| domain | founded_year | HQ Location |
Mobile support management solutions are delivered to enterprises and operators.
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| domain | founded_year | HQ Location |
Unified endpoint management and cloud service solutions are offered.
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| domain | founded_year | HQ Location |
Cloud-based remote support and access solutions are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Topdesk
Frequently Asked Questions about TOPdesk
When was TOPdesk founded?
TOPdesk was founded in 1993 and raised its 1st funding round 30 years after it was founded.
Where is TOPdesk located?
TOPdesk is headquartered in Delft, Netherlands. It is registered at Delft, South Holland, Netherlands.
Who is the current CEO of TOPdesk?
Wolter Smit is the current CEO of TOPdesk. They have also founded this company.
Is TOPdesk a funded company?
TOPdesk is a funded company, having raised a total of $215.23M across 1 funding round to date. The company's 1st funding round was a Private Equity Round of $215.23M, raised on Dec 12, 2023.
What does TOPdesk do?
TOPdesk was founded in 1993 in Delft, Netherlands, focusing on the IT service management sector. Software solutions are delivered as cloud-based SaaS or on-premise installations, supporting operations in call management, asset management, and change management. Over 4,000 organizations worldwide are served, with more than 5,000 implementations completed, including clients such as KLM Catering Services, FloraHolland, and BOVAG.
Who are the top competitors of TOPdesk?
TOPdesk's top competitors include Talla, HEAT Software and AetherPal.
What products or services does TOPdesk offer?
TOPdesk offers IT Service Management Software, Enterprise Service Management Software, and Facility Management Software.
Who are TOPdesk's investors?
TOPdesk has 1 investor. Key investors include CVC.